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- Tasks: Lead a vibrant team to create unforgettable dining experiences for our guests.
- Company: Join TGI Fridays, the home of feel-good American grill vibes.
- Benefits: Enjoy a guaranteed 48-hour contract, 30 days holiday, and amazing discounts.
- Why this job: Be a cultural ambassador and make a real impact in a fun environment.
- Qualifications: Proven leadership experience in hospitality and strong financial skills.
- Other info: Access to skill development programmes and exciting global travel opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Competitive Salary, guaranteed 48-Hour contract & unlimited TRONC. We are SO back! At TGI Fridays we are the home of the feel-good American grill and we are famous for bringing our guests back to a freedom they never knew they missed. As General Manager you will be guest obsessed to deliver a magical experience with real food, real vibes and a spirit of celebration. Our “Showtime” guest journey brings an American style service to every shift, every plate and every table.
Benefits
- Guaranteed 48-hour contract (over 7-day operation)
- 30 days paid holiday each year
- Enhanced pension benefits and private medical healthcare
- 50% discount on food in our restaurants for you and up to 5 guests
- Participation in our many reward programmes, long service awards, leadership conferences and many cultural events through the year
- Participation in local incentives that offer exciting and unique travel experiences globally
- Skill development programmes that will support you in fast-tracking your career progression
- Participation in our Apprenticeships programmes that are available to all levels
- A generous Refer a Friend scheme with great bonuses paid for each successful referral
- Unlimited TRONC
- Family Friendly policies including enhanced maternity and paternity pay
- Wellbeing and support services designed for everyday life and/or significant moments
- Access to a 24/7 helpline of nurses, counsellors, midwives and pharmacists
- Discounted gym membership and online fitness classes
- Flexible pay – early access to your pay; savings accounts; discounts; cashback; access to personal financial coaches and learning resources
- The opportunity to make new friends along the way
Being a General Manager
Reporting to your Regional Operations Manager, you will assume full responsibility for the delivery of operational excellence in your restaurant. Full accountability for the effective delivery of people, guest experience, sales, profit, operational standards, and Health & Safety. Ensuring that TGI Friday’s standards are maintained, and the store performance delivers budget and growth through a People First, Guest Obsessed, Operational Excellence Strategy. Leading by example and being a cultural ambassador for TGI Fridays.
About You
To be successful you will need to demonstrate the following:
- Solid experience in a similar role, with a proven track record of leading and delivering
- The ability to demonstrate the delivery of a guest obsessed culture
- Restaurant / hospitality experience
- Proven track record of leading teams to success
- Strong financial skills and be able to comfortably manage all audits and due diligence
- The ability and skill to manage budgets, labour controls and forecasting
- Strong commercial acumen that enables you to drive sales and deliver business results
- Excellent problem-solving skills and the ability to think fast
- Great communication skills that allow you to lead and inspire a team and delight our guests
- Showing your amazing personality every shift to make it a great experience for every guest
About Us
At TGI Fridays we celebrate individuality and authenticity. We celebrate diversity through our “Pridays” forum and inclusivity programmes. We support LGBTQ+ rights, gender equity and accessibility by encouraging our team to bring their true self to every shift. We all belong in the Fridays Family.
General Manager in Walsall employer: TGI Fridays UK
Contact Detail:
TGI Fridays UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Walsall
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up your local TGI Fridays for a chat with the staff. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your true self shine through. TGI Fridays is all about individuality, so don’t be afraid to show how you can bring that vibe to the team.
✨Tip Number 3
Prepare for situational questions! Think about how you’ve handled challenges in the past, especially in hospitality. Be ready to share specific examples that highlight your guest-obsessed approach and leadership skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest opportunities directly from TGI Fridays, making it easier for us to connect with you.
We think you need these skills to ace General Manager in Walsall
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see how guest-obsessed you are and how you can bring that magical experience to life at TGI Fridays.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your relevant experience in leading teams and delivering exceptional guest experiences. We love seeing how your background aligns with our values!
Be Authentic: Don’t be afraid to show your personality in your application. At TGI Fridays, we celebrate individuality, so let us know what makes you unique and how you can contribute to our vibrant culture.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy, and we’ll get your application straight into the right hands. Plus, we can’t wait to see what you bring to the Fridays Family!
How to prepare for a job interview at TGI Fridays UK
✨Know the TGI Fridays Vibe
Before your interview, dive into the TGI Fridays culture. Familiarise yourself with their 'Showtime' guest journey and how they create a magical experience. This will help you align your answers with their values and show that you're genuinely interested in being part of the team.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully led a team or improved guest satisfaction. Highlight your problem-solving skills and how you've managed budgets or driven sales in previous roles.
✨Be Guest Obsessed
TGI Fridays is all about delivering an exceptional guest experience. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you would maintain a guest-obsessed culture in your restaurant and inspire your team to do the same.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s culture, growth opportunities, and how they support their managers. This shows your enthusiasm for the role and helps you determine if TGI Fridays is the right fit for you.
