Waiter / Waitress

Waiter / Waitress

Gateshead Full-Time No home office possible
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At a Glance

  • Tasks: Deliver unforgettable service and create joyful moments for guests.
  • Company: Join TGI Fridays, a legendary brand known for its vibrant atmosphere and iconic dishes.
  • Benefits: Enjoy flexible shifts, weekly pay, and 50% off food for you and friends.
  • Why this job: Be part of a diverse team where your personality shines and every day feels like Friday.
  • Qualifications: No experience needed; just bring your passion and energy!
  • Other info: Celebrate key US holidays and enjoy real-time earnings management with Wagestream.

Job Title: Front of House Team Member – TGI Fridays

Location: Various UK Locations

Contract: Part-Time/Full-Time | Evenings and Weekends Required

Step Into the Spotlight at TGI Fridays

We don’t need an introduction. You know us — the red and white stripes, the legendary atmosphere, and the energy of a place where it’s always Friday. From our roots in New York City in 1965, we’ve been setting the stage for moments that matter. We invented the Long Island Iced Tea, created the iconic Loaded Potato Skins, and brought a little flair to every guest interaction.

Now, we’re looking for new cast members to join our team.

Your Role: Performer of Hospitality

This isn’t just a job. It’s showtime. Every shift is a performance where you bring joy, energy, and connection to each guest. Whether it’s your first role or a return to the spotlight, a Front of House role at TGI Fridays means embracing:

  • Craft – Delivering service that’s unforgettable
  • Liberty – Bringing your personality to every interaction
  • Joy – Creating moments that make people smile
  • Nostalgia – Serving up classic Americana with warmth and flair

No experience? No problem. We’ll train you, support you, and help you grow — with qualifications, skills, and confidence to build your career in hospitality.

Availability

You must be available to work evenings and weekends — when the curtain rises and the energy’s at its peak.

Your Backstage Benefits

  • 100% of gratuities go directly to you
  • Time and a half pay for hours over 48 per week
  • Flexible shift patterns to support work/life balance
  • Weekly pay every Friday
  • Apprenticeships and development from day one
  • 50% off food for you and five guests
  • Unlimited soft drinks on shift
  • Celebrations for key US holidays, including July 4th and Thanksgiving
  • Incentive schemes, recognition, and rewards
  • “Refer a Friend” bonuses
  • Wagestream access for real-time earnings management
  • Membership with Hospitality Action for wellbeing support
  • 28 days paid holiday (pro-rata)

Note: TRONC payments add approximately ÂŁ1.25/hour on average, subject to location.

Who We Are

We celebrate every stripe and support every individual. Through our “Pridays” community and inclusive initiatives, we champion diversity in all forms — including LGBTQ+ rights, accessibility, gender equity, and more.

At TGI Fridays, we don’t ask you to fit in. We want you to belong.

“No one ever made a difference by being like everyone else.” – P.T. Barnum

Ready to Join the Cast?

If you\’re above school-leaving age and ready to bring personality, passion, and performance to the floor — we want to hear from you.

Apply now. The stage is set. Let’s make every day a TGI Friday. #J-18808-Ljbffr

Waiter / Waitress employer: TGI Fridays UK

At TGI Fridays, we pride ourselves on being more than just a restaurant; we are a vibrant community where every team member is celebrated for their individuality and passion. With flexible shift patterns, comprehensive training, and a commitment to employee growth, we ensure that you not only enjoy your work but also thrive in your career. Join us in creating unforgettable moments for our guests while enjoying fantastic benefits like weekly pay, generous discounts, and a supportive work culture that champions diversity and inclusion.
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Contact Detail:

TGI Fridays UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter / Waitress

✨Tip Number 1

Familiarise yourself with TGI Fridays' menu and signature dishes. Knowing the classics like the Long Island Iced Tea and Loaded Potato Skins will help you engage with guests and showcase your enthusiasm for the brand.

✨Tip Number 2

Showcase your personality during any interactions, whether in person or over the phone. TGI Fridays values individuality, so let your unique flair shine through to demonstrate that you can bring joy and energy to the team.

✨Tip Number 3

Be prepared to discuss your availability for evenings and weekends, as this is crucial for the role. Highlighting your flexibility will show that you're ready to step into the spotlight when the energy is at its peak.

✨Tip Number 4

Research TGI Fridays' commitment to diversity and inclusion. Being aware of their initiatives will not only impress during conversations but also align you with their values, showing that you’re a great cultural fit for the team.

We think you need these skills to ace Waiter / Waitress

Excellent Communication Skills
Customer Service Orientation
Teamwork and Collaboration
Time Management
Multitasking Abilities
Attention to Detail
Positive Attitude
Adaptability
Problem-Solving Skills
Ability to Work Under Pressure
Basic Food and Beverage Knowledge
Cash Handling Skills
Interpersonal Skills
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand what being a Front of House Team Member at TGI Fridays entails. Familiarise yourself with their values and the type of atmosphere they create.

Tailor Your CV: Highlight any relevant experience, even if it's not in hospitality. Focus on skills like customer service, teamwork, and communication. Make sure your CV reflects your personality and enthusiasm for the role.

Craft a Personal Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to connect with guests. Use a friendly tone and mention why you want to work specifically at TGI Fridays.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.

How to prepare for a job interview at TGI Fridays UK

✨Show Your Personality

As a Front of House Team Member, your personality is key. Be yourself and let your energy shine through during the interview. TGI Fridays values individuality, so don’t be afraid to showcase what makes you unique.

✨Demonstrate Your Passion for Hospitality

Express your enthusiasm for providing excellent service. Share any previous experiences, even if they are informal, where you made someone's day better. This role is all about creating joyful moments for guests.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle various situations in a busy restaurant environment. Think about times when you’ve dealt with difficult customers or worked under pressure, and be ready to discuss these scenarios.

✨Ask Insightful Questions

At the end of the interview, show your interest by asking thoughtful questions about the team culture, training opportunities, or what a typical shift looks like. This demonstrates your eagerness to be part of the TGI Fridays family.

Waiter / Waitress
TGI Fridays UK
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