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- Tasks: Join our team as a Front of House Team Member, delivering unforgettable service and creating joyful moments.
- Company: TGI Fridays is a legendary restaurant known for its vibrant atmosphere and iconic American dishes.
- Benefits: Enjoy flexible shifts, weekly pay, 50% off food, and real-time earnings management with Wagestream.
- Why this job: Be part of a diverse team where your personality shines and every day feels like a celebration.
- Qualifications: No experience needed; just bring your passion and energy to the role.
- Other info: We celebrate diversity and support individual growth through training and development opportunities.
Job Title: Front of House Team Member – TGI Fridays
Location: Telford
Contract: Part-Time/Full-Time | Evenings and Weekends Required
Step Into the Spotlight at TGI Fridays
We don’t need an introduction. You know us — the red and white stripes, the legendary atmosphere, and the energy of a place where it’s always Friday. From our roots in New York City in 1965, we’ve been setting the stage for moments that matter. We invented the Long Island Iced Tea, created the iconic Loaded Potato Skins, and brought a little flair to every guest interaction.
Now, we’re looking for new cast members to join our team.
Your Role: Performer of Hospitality
This isn’t just a job. It’s showtime. Every shift is a performance where you bring joy, energy, and connection to each guest. Whether it’s your first role or a return to the spotlight, a Front of House role at TGI Fridays means embracing:
- Craft – Delivering service that’s unforgettable
- Liberty – Bringing your personality to every interaction
- Joy – Creating moments that make people smile
- Nostalgia – Serving up classic Americana with warmth and flair
No experience? No problem. We’ll train you, support you, and help you grow — with qualifications, skills, and confidence to build your career in hospitality.
Availability
You must be available to work evenings and weekends — when the curtain rises and the energy’s at its peak.
Your Backstage Benefits
- 100% of gratuities go directly to you
- Time and a half pay for hours over 48 per week
- Flexible shift patterns to support work/life balance
- Weekly pay every Friday
- Apprenticeships and development from day one
- 50% off food for you and five guests
- Unlimited soft drinks on shift
- Celebrations for key US holidays, including July 4th and Thanksgiving
- Incentive schemes, recognition, and rewards
- “Refer a Friend” bonuses
- Wagestream access for real-time earnings management
- Membership with Hospitality Action for wellbeing support
- 28 days paid holiday (pro-rata)
Note: TRONC payments add approximately £1.25/hour on average, subject to location.
Who We Are
We celebrate every stripe and support every individual. Through our “Pridays” community and inclusive initiatives, we champion diversity in all forms — including LGBTQ+ rights, accessibility, gender equity, and more.
At TGI Fridays, we don’t ask you to fit in. We want you to belong.
“No one ever made a difference by being like everyone else.” – P.T. Barnum
Ready to Join the Cast?
If you\’re above school-leaving age and ready to bring personality, passion, and performance to the floor — we want to hear from you.
Apply now. The stage is set. Let’s make every day a TGI Friday. #J-18808-Ljbffr
Waiter / Waitress employer: TGI Fridays UK
Contact Detail:
TGI Fridays UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Familiarise yourself with TGI Fridays' menu and signature dishes. Knowing the ins and outs of what you’ll be serving will not only impress during your interview but also show your enthusiasm for the role.
✨Tip Number 2
Showcase your personality! TGI Fridays values individuality, so be sure to express your unique traits and how they can enhance the guest experience during any interactions you have with the team.
✨Tip Number 3
Prepare to discuss your availability openly. Since evenings and weekends are peak times, being flexible and ready to work during these hours will make you a more attractive candidate.
✨Tip Number 4
Research the company culture and values. Understanding TGI Fridays' commitment to diversity and community will help you align your answers with their mission, making you stand out as a candidate who truly fits in.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand what being a Front of House Team Member at TGI Fridays entails. Familiarise yourself with their values and the type of service they provide to guests.
Tailor Your CV: Highlight any relevant experience, even if it's not in hospitality. Focus on skills like customer service, teamwork, and communication. Make sure your CV reflects your personality and enthusiasm for the role.
Craft a Personal Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create memorable experiences for guests. Mention why you want to work at TGI Fridays specifically and how you can contribute to their vibrant atmosphere.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at TGI Fridays UK
✨Show Your Personality
As a Front of House Team Member, your personality is key. Be yourself during the interview and let your enthusiasm for hospitality shine through. TGI Fridays values individuality, so don’t be afraid to express what makes you unique.
✨Demonstrate Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past, even if it's from a different role. Highlight any experiences where you created memorable moments for customers, as this aligns with the joy and connection TGI Fridays aims to deliver.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. This is your chance to showcase your ability to engage with guests and handle various situations. Practice being upbeat and responsive, as if you were already on the floor serving customers.
✨Know the Brand
Familiarise yourself with TGI Fridays' menu, values, and atmosphere. Understanding their iconic dishes and the overall vibe will help you answer questions more effectively and show your genuine interest in becoming part of their team.
