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- Tasks: Join our team as a Front of House member, delivering unforgettable service and creating joyful moments.
- Company: TGI Fridays is a legendary restaurant known for its vibrant atmosphere and iconic American dishes.
- Benefits: Enjoy flexible shifts, weekly pay, 50% off food, and real-time earnings management with Wagestream.
- Why this job: Be part of a diverse team where your personality shines and every day feels like a celebration.
- Qualifications: No experience needed; just bring your passion and energy to the role.
- Other info: Must be available evenings and weekends; we support your growth with training and development.
Job Title: Front of House Team Member – TGI Fridays
Location: Walsall
Contract: Part-Time/Full-Time | Evenings and Weekends Required
Step Into the Spotlight at TGI Fridays
We don’t need an introduction. You know us — the red and white stripes, the legendary atmosphere, and the energy of a place where it’s always Friday. From our roots in New York City in 1965, we’ve been setting the stage for moments that matter. We invented the Long Island Iced Tea, created the iconic Loaded Potato Skins, and brought a little flair to every guest interaction.
Now, we’re looking for new cast members to join our team.
Your Role: Performer of Hospitality
This isn’t just a job. It’s showtime. Every shift is a performance where you bring joy, energy, and connection to each guest. Whether it’s your first role or a return to the spotlight, a Front of House role at TGI Fridays means embracing:
- Craft – Delivering service that’s unforgettable
- Liberty – Bringing your personality to every interaction
- Joy – Creating moments that make people smile
- Nostalgia – Serving up classic Americana with warmth and flair
No experience? No problem. We’ll train you, support you, and help you grow — with qualifications, skills, and confidence to build your career in hospitality.
Availability
You must be available to work evenings and weekends — when the curtain rises and the energy’s at its peak.
Your Backstage Benefits
- 100% of gratuities go directly to you
- Time and a half pay for hours over 48 per week
- Flexible shift patterns to support work/life balance
- Weekly pay every Friday
- Apprenticeships and development from day one
- 50% off food for you and five guests
- Unlimited soft drinks on shift
- Celebrations for key US holidays, including July 4th and Thanksgiving
- Incentive schemes, recognition, and rewards
- “Refer a Friend” bonuses
- Wagestream access for real-time earnings management
- Membership with Hospitality Action for wellbeing support
- 28 days paid holiday (pro-rata)
Note: TRONC payments add approximately £1.25/hour on average, subject to location.
Who We Are
We celebrate every stripe and support every individual. Through our “Pridays” community and inclusive initiatives, we champion diversity in all forms — including LGBTQ+ rights, accessibility, gender equity, and more.
At TGI Fridays, we don’t ask you to fit in. We want you to belong.
“No one ever made a difference by being like everyone else.” – P.T. Barnum
Ready to Join the Cast?
If you\’re above school-leaving age and ready to bring personality, passion, and performance to the floor — we want to hear from you.
Apply now. The stage is set. Let’s make every day a TGI Friday. #J-18808-Ljbffr
Waiter / Waitress employer: TGI Fridays UK
Contact Detail:
TGI Fridays UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Familiarise yourself with TGI Fridays' menu and signature dishes. Knowing the classics like the Long Island Iced Tea and Loaded Potato Skins will help you engage with guests and show your enthusiasm for the role.
✨Tip Number 2
Emphasise your availability for evenings and weekends during any interactions. Since these are peak times, showing that you're flexible and ready to work when it matters most can set you apart from other candidates.
✨Tip Number 3
Showcase your personality! TGI Fridays values individuality, so be yourself during any interviews or conversations. Share your passion for hospitality and how you can bring joy to guests.
✨Tip Number 4
Research TGI Fridays' culture and values, especially their commitment to diversity and inclusion. Being able to discuss how you align with their mission can demonstrate your genuine interest in becoming part of their team.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what TGI Fridays is looking for in a Front of House Team Member. Highlight key responsibilities and qualities they value, such as energy, joy, and hospitality.
Tailor Your CV: Make sure your CV reflects your personality and any relevant experience, even if it's informal. Emphasise skills like customer service, teamwork, and communication, which are crucial for this role.
Craft a Unique Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Use a friendly tone and share why you want to work at TGI Fridays, mentioning their values and how you can contribute to the team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in the hospitality industry.
How to prepare for a job interview at TGI Fridays UK
✨Show Your Personality
As a Front of House Team Member, your personality is key. Be yourself and let your energy shine through during the interview. TGI Fridays values individuality, so don’t be afraid to showcase what makes you unique.
✨Demonstrate Your Passion for Hospitality
Express your enthusiasm for providing excellent service. Share any past experiences where you made someone's day better, even if they are not directly related to hospitality. This will show that you understand the importance of creating memorable moments for guests.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview. Practice how you would handle different guest interactions, such as dealing with complaints or making recommendations. This will help you demonstrate your ability to think on your feet and provide great service.
✨Ask Thoughtful Questions
Prepare some questions about the team culture, training opportunities, and what a typical shift looks like. This shows your genuine interest in the role and helps you assess if TGI Fridays is the right fit for you.
