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- Tasks: Join us as a Front of House Team Member, delivering unforgettable service and creating joyful moments.
- Company: TGI Fridays is a legendary restaurant known for its vibrant atmosphere and iconic American dishes.
- Benefits: Enjoy flexible shifts, weekly pay, 50% off food, and real-time earnings management with Wagestream.
- Why this job: Be part of a diverse team where your personality shines and every day feels like a celebration.
- Qualifications: No experience needed; just bring your passion and energy to the role.
- Other info: We celebrate diversity and support individual growth through training and development opportunities.
Job Title: Front of House Team Member – TGI Fridays
Location: Norwich
Contract: Part-Time/Full-Time | Evenings and Weekends Required
Step Into the Spotlight at TGI Fridays
We don’t need an introduction. You know us — the red and white stripes, the legendary atmosphere, and the energy of a place where it’s always Friday. From our roots in New York City in 1965, we’ve been setting the stage for moments that matter. We invented the Long Island Iced Tea, created the iconic Loaded Potato Skins, and brought a little flair to every guest interaction.
Now, we’re looking for new cast members to join our team.
Your Role: Performer of Hospitality
This isn’t just a job. It’s showtime. Every shift is a performance where you bring joy, energy, and connection to each guest. Whether it’s your first role or a return to the spotlight, a Front of House role at TGI Fridays means embracing:
- Craft – Delivering service that’s unforgettable
- Liberty – Bringing your personality to every interaction
- Joy – Creating moments that make people smile
- Nostalgia – Serving up classic Americana with warmth and flair
No experience? No problem. We’ll train you, support you, and help you grow — with qualifications, skills, and confidence to build your career in hospitality.
Availability
You must be available to work evenings and weekends — when the curtain rises and the energy’s at its peak.
Your Backstage Benefits
- 100% of gratuities go directly to you
- Time and a half pay for hours over 48 per week
- Flexible shift patterns to support work/life balance
- Weekly pay every Friday
- Apprenticeships and development from day one
- 50% off food for you and five guests
- Unlimited soft drinks on shift
- Celebrations for key US holidays, including July 4th and Thanksgiving
- Incentive schemes, recognition, and rewards
- “Refer a Friend” bonuses
- Wagestream access for real-time earnings management
- Membership with Hospitality Action for wellbeing support
- 28 days paid holiday (pro-rata)
Note: TRONC payments add approximately £1.25/hour on average, subject to location.
Who We Are
We celebrate every stripe and support every individual. Through our “Pridays” community and inclusive initiatives, we champion diversity in all forms — including LGBTQ+ rights, accessibility, gender equity, and more.
At TGI Fridays, we don’t ask you to fit in. We want you to belong.
“No one ever made a difference by being like everyone else.” – P.T. Barnum
Ready to Join the Cast?
If you\’re above school-leaving age and ready to bring personality, passion, and performance to the floor — we want to hear from you.
Apply now. The stage is set. Let’s make every day a TGI Friday. #J-18808-Ljbffr
Waiter / Waitress employer: TGI Fridays UK
Contact Detail:
TGI Fridays UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Familiarise yourself with TGI Fridays' menu and signature dishes. Knowing the classics like the Long Island Iced Tea and Loaded Potato Skins will help you engage with guests and showcase your enthusiasm for the role.
✨Tip Number 2
Showcase your personality during any interactions, whether in person or over the phone. TGI Fridays values individuality, so let your unique flair shine through to demonstrate that you can bring joy and energy to the team.
✨Tip Number 3
Be prepared to discuss your availability for evenings and weekends, as this is crucial for the role. Highlighting your flexibility will show that you're ready to step into the spotlight when the energy is at its peak.
✨Tip Number 4
Research TGI Fridays' commitment to diversity and inclusion. Being able to speak about their initiatives and how you align with their values will demonstrate your genuine interest in being part of their community.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what TGI Fridays is looking for in a Front of House Team Member. Highlight your ability to bring joy and energy to guest interactions.
Showcase Your Personality: In your application, let your personality shine through. TGI Fridays values individuality, so share experiences that demonstrate your unique approach to hospitality.
Highlight Relevant Experience: Even if you don't have direct experience, mention any customer service roles or situations where you've provided excellent service. If you're new to the industry, express your enthusiasm for learning and growing in hospitality.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored specifically for this role. Use keywords from the job description and explain how your skills align with TGI Fridays' values of craft, liberty, joy, and nostalgia.
How to prepare for a job interview at TGI Fridays UK
✨Show Your Personality
As a Front of House Team Member, your personality is key. Be yourself during the interview and let your enthusiasm for hospitality shine through. TGI Fridays values individuality, so don’t be afraid to express what makes you unique.
✨Demonstrate Your Customer Service Skills
Even if you don't have prior experience, think of examples from your life where you've provided excellent service or made someone smile. This could be in any setting, like volunteering or helping friends. Show that you understand the importance of creating memorable experiences for guests.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview. TGI Fridays wants to see how you handle different situations with guests. Practice common scenarios, like dealing with a difficult customer or upselling a dish, to show your readiness for the role.
✨Ask Questions About the Culture
Prepare thoughtful questions about TGI Fridays' culture and values. This shows your genuine interest in the company and helps you understand if it’s the right fit for you. Inquire about their community initiatives or how they support team members’ growth.
