At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences at TGI Fridays.
- Company: Join the fun and inclusive TGI Fridays family, where individuality is celebrated.
- Benefits: Enjoy a guaranteed 48-hour contract, 30 days holiday, and amazing discounts.
- Other info: Access to wellness services, skill development, and exciting travel opportunities.
- Why this job: Be bold, brilliant, and real while making a difference in guests' lives.
- Qualifications: Proven leadership in hospitality with strong financial and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
TGI Fridays, the home of the feel good American grill, invites you to join our leadership team. As General Manager, you will be guest obsessed to deliver a magical experience with real food, real vibes and a spirit of celebration. Our "Showtime" guest journey brings an American style service to every shift, every plate and every table. Join our leadership team today and experience the opportunity to be bold, be brilliant and be real!
Benefits:
- Guaranteed 48-hour contract (over 7-day operation)
- 30 days paid holiday each year
- Enhanced pension benefits and private medical healthcare
- 50% discount on food in our restaurants for you and up to 5 guests
- Participation in our many reward programmes, long service awards, leadership conferences and many cultural events through the year
- Participation in local incentives that offer exciting and unique travel experiences globally
- Skill development programmes that will support you in fast-tracking your career progression
- A generous Refer a Friend scheme with great bonuses paid for each successful referral
- Unlimited TRONC
- Family Friendly policies including enhanced maternity and paternity pay
- Wellbeing and support services designed for everyday life and/or significant moments
- Access to a 24/7 helpline of nurses, counsellors, midwives and pharmacists
- Discounted gym membership and online fitness classes
- The opportunity to make new friends along the way
Being a General Manager:
Reporting to your Regional Operations Manager, you will assume full responsibility for the delivery of operational excellence in your restaurant. Full accountability for the effective delivery of people, guest experience, sales, profit, operational standards, Health & Safety and running FOH / BOH operations. Ensuring that TGI Fridays standards are maintained, and the store performance delivers budget and growth through a People First, Guest Obsessed, Operational Excellence Strategy. Leading by example and being a cultural ambassador for TGI Fridays.
About You:
- Solid experience in a similar role, with a proven track record of leading and delivering
- The ability to demonstrate the delivery of a guest obsessed culture
- Restaurant / hospitality experience / Kitchen experience
- Proven track record of leading teams to success
- Strong financial skills and be able to comfortably manage all audits and due diligence
- The ability and skill to manage budgets, labour controls and forecasting
- Strong commercial acumen that enables you to drive sales and deliver business results
- Excellent problem solving skills and the ability to think fast
- Great communication skills that allow you to lead and inspire a team and delight our guests
- Showing your amazing personality every shift to make it a great experience for every guest
About Us:
TGI Fridays celebrates individuality and authenticity. We celebrate diversity through our "Pridays" forum and inclusivity programmes. We support LGBTQ+ rights, gender equity and accessibility by encouraging our team to bring their true self to every shift. We all belong in the Fridays Family.
General Manager in Norwich employer: TGI Fridays UK
TGI Fridays is an exceptional employer that prioritises a vibrant work culture and employee well-being, offering a guaranteed 48-hour contract, 30 days of paid holiday, and enhanced benefits including private medical healthcare. With a strong focus on personal and professional growth, employees can participate in skill development programmes and enjoy unique travel experiences, all while being part of a diverse and inclusive team that celebrates individuality and authenticity.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opening at TGI Fridays or elsewhere.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to restaurant management. Think about how you can showcase your guest-obsessed mindset and operational excellence during the chat!
✨Tip Number 3
Don’t just apply anywhere; apply through our website! It shows you’re genuinely interested in joining the TGI Fridays family and gives you a better chance of standing out from the crowd.
✨Tip Number 4
Follow up after your interviews with a thank-you note. It’s a simple way to express your appreciation and keep your name fresh in the interviewer's mind. Plus, it shows you’re professional and keen on the role!
We think you need these skills to ace General Manager in Norwich
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that vibe to our team.
Tailor Your Application:Make sure to tailor your application to the General Manager role. Highlight your experience in leading teams and delivering exceptional guest experiences, as these are key to what we’re looking for at TGI Fridays.
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the heart of your skills and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and allows you to explore more about what it’s like to be part of the Fridays Family.
How to prepare for a job interview at TGI Fridays UK
✨Know the Company Inside Out
Before your interview, dive deep into TGI Fridays' values and culture. Understand their 'Showtime' guest journey and how they deliver that magical experience. This will help you align your answers with what they truly value.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully led a team or improved guest satisfaction. Be ready to discuss how you can inspire and motivate others.
✨Demonstrate Financial Acumen
Brush up on your financial skills! Be prepared to discuss how you've managed budgets, controlled labour costs, and driven sales in previous roles. Showing that you can handle the numbers will give them confidence in your abilities.
✨Bring Your Personality to the Table
TGI Fridays values authenticity, so don’t be afraid to let your personality shine through during the interview. Share your passion for hospitality and how you create memorable experiences for guests. They want to see the real you!
