At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences for our guests.
- Company: Join TGI Fridays, the home of feel-good American grill vibes.
- Benefits: Enjoy a guaranteed 48-hour contract, 30 days holiday, and amazing discounts.
- Other info: Access to skill development programmes and exciting travel opportunities await!
- Why this job: Be part of a fun culture where you can grow and shine as a leader.
- Qualifications: Experience in hospitality and a passion for guest satisfaction are essential.
The predicted salary is between 30000 - 40000 £ per year.
Competitive Salary, guaranteed 48‐Hour contract & unlimited TRONC. We are SO back! At TGI Fridays we are the home of the feel‐good American grill and we are famous for bringing our guests back to a freedom they never knew they missed. As Deputy General Manager you will be guest obsessed to deliver a magical experience with real food, real vibes and a spirit of celebration. Our "Showtime" guest journey brings an American style service to every shift, every plate and every table. Join our leadership team today and experience the opportunity to be bold, be brilliant and be real!
Benefits
- Guaranteed 48‐hour contract (over 7‐day operation)
- 30 days paid holiday each year.
- Enhanced pension benefits and private medical healthcare
- 50% discount on food in our restaurants for you and up to 5 guests
- Participation in our many reward programmes, long service awards, leadership conferences and many cultural events through the year
- Participation in local incentives that offer exciting and unique travel experiences globally.
- Skill development programmes that will support you in fast‐tracking your career progression.
- A generous Refer a Friend scheme with great bonuses paid for each successful referral.
- Unlimited TRONC
- Family Friendly policies including enhanced maternity and paternity pay.
- Wellbeing and support services designed for everyday life and/or significant moments.
- Access to a 24/7 helpline of nurses, counsellors, midwives and pharmacists
- Discounted gym membership and online fitness classes.
- The opportunity to make new friends along the way.
Reporting into the General Manager you will be involved in all aspects of store operations. Our DGMs lead our teams, maintain our standards, and offer the best experience to our guests. You lead the Fridays Family in store today so you can learn to run your own restaurant tomorrow.
Key Responsibilities
- Leading and inspiring the performance of the store team through our TGI Friday's values.
- Overseeing aspects of the store's operation and performance, including, but not limited to, People, Guest, Sales, Profit, Operations, Health & Safety and Property.
- Ensuring that TGI Friday's standards are maintained, and the restaurant performance delivers its targets.
- Creating an environment within store where our teams and guests feel valued, loyal and are celebrated.
- Leading by example and being a cultural ambassador for TGI Fridays.
- Being the next generation of Deputy General Managers!
Qualifications
- The successful applicant should be able to demonstrate the following:
- Solid experience in a similar role, with a proven track record of leading and delivering.
- The ability to demonstrate the delivery of a guest obsessed culture.
- Restaurant / hospitality experience
- Proven track record of leading teams to success
- Strong financial skills and be able to comfortably manage all audits and due diligence.
- The ability and skill to manage budgets, labour controls and forecasting.
- Strong commercial acumen that enables you to drive sales and deliver business results.
- Excellent problem‐solving skills and the ability to think fast.
- Great communication skills that allow you to lead and inspire a team and delight our guests.
Guest-Obsessed Restaurant Leader — Deputy GM Path in London employer: TGI Fridays UK
At TGI Fridays, we pride ourselves on being an exceptional employer that values our team members as much as our guests. With a competitive salary, guaranteed 48-hour contract, and a wealth of benefits including 30 days paid holiday, enhanced pension, and private medical healthcare, we foster a vibrant work culture that encourages personal growth and career progression. Join us in creating memorable dining experiences while enjoying unique travel opportunities and a supportive environment that celebrates your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Obsessed Restaurant Leader — Deputy GM Path in London
✨Tip Number 1
Get to know the company culture! Before your interview, dive into TGI Fridays' vibe. Check out their social media and website to see how they celebrate their guests and team. This will help you connect during your chat and show you're genuinely interested.
✨Tip Number 2
Practice your storytelling skills! When you're in the interview, share specific examples of how you've led teams or created memorable guest experiences. We want to hear about those moments that made a difference—make it personal and engaging!
✨Tip Number 3
Be ready to showcase your leadership style! Think about how you inspire and motivate your team. During the interview, highlight your approach to creating a positive environment where everyone feels valued—this is key for a Deputy GM role.
✨Tip Number 4
Don’t forget to ask questions! Show us you're keen by asking about the team dynamics, training opportunities, or how TGI Fridays celebrates success. This not only shows your interest but also helps you gauge if it's the right fit for you.
We think you need these skills to ace Guest-Obsessed Restaurant Leader — Deputy GM Path in London
Some tips for your application 🫡
Show Your Guest Obsession:When you're writing your application, make sure to highlight your passion for delivering exceptional guest experiences. Use examples from your past roles where you went above and beyond to create memorable moments for customers.
Be Bold and Authentic:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Share your unique approach to leadership and how you inspire your team to embody TGI Fridays' values.
Highlight Your Leadership Skills:As a Deputy GM, you'll be leading a team, so it's crucial to showcase your leadership experience. Talk about how you've motivated teams in the past and any successful outcomes that resulted from your guidance.
Apply Through Our Website:We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your details and get you on the path to joining our Fridays Family!
How to prepare for a job interview at TGI Fridays UK
✨Know the TGI Fridays Vibe
Before your interview, dive into the TGI Fridays culture. Familiarise yourself with their values and the 'Showtime' guest journey. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team or improved guest satisfaction. Highlight how you inspired your team and created a positive environment, as this is crucial for the Deputy GM role.
✨Understand Financials
Brush up on your financial skills! Be ready to discuss how you've managed budgets, controlled labour costs, and driven sales in previous roles. This will demonstrate your commercial acumen and ability to contribute to the restaurant's success.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. Ask about their approach to maintaining high standards or how they celebrate team successes. This shows your enthusiasm for the role and your commitment to fostering a great team culture.
