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- Tasks: Lead a vibrant team to deliver unforgettable dining experiences and operational excellence.
- Company: Join TGI Fridays, the home of feel-good American grill vibes.
- Benefits: Enjoy a guaranteed 48-hour contract, 30 days holiday, and amazing discounts.
- Why this job: Be bold, be brilliant, and make a real impact in a fun environment.
- Qualifications: Proven leadership experience in hospitality and a passion for guest satisfaction.
- Other info: Join a diverse team that celebrates individuality and offers great career growth.
The predicted salary is between 36000 - 60000 £ per year.
Competitive Salary, guaranteed 48-Hour contract & unlimited TRONC.
We are SO back! At TGI Fridays we are the home of the feel-good American grill and we are famous for bringing our guests back to a freedom they never knew they missed. As General Manager you will be guest obsessed to deliver a magical experience with real food, real vibes and a spirit of celebration. Our "Showtime" guest journey brings an American style service to every shift, every plate and every table. Join our leadership team today and experience the opportunity to be bold, be brilliant and be real!
Apply directly to us and enjoy the following benefits:
- Guaranteed 48-hour contract (over 7-day operation)
- 30 days paid holiday each year.
- Enhanced pension benefits and private medical healthcare
- 50% discount on food in our restaurants for you and up to 5 guests
- Participation in our many reward programmes, long service awards, leadership conferences and many cultural events through the year
- Participation in local incentives that offer exciting and unique travel experiences globally.
- Skill development programmes that will support you in fast-tracking your career progression.
- Participation in our Apprenticeships programmes that are available to all levels.
- A generous Refer a Friend scheme with great bonuses paid for each successful referral.
- Unlimited TRONC
- Family Friendly policies including enhanced maternity and paternity pay.
- Wellbeing and support services designed for everyday life and/or significant moments.
- Access to a 24/7 helpline of nurses, counsellors, midwives and pharmacists.
- Discounted gym membership and online fitness classes.
- Flexible pay – early access to your pay; savings accounts; discounts; cashback; access to personal financial coaches and learning resources.
- The opportunity to make new friends along the way.
Being a General Manager:
Reporting to your Regional Operations Manager, you will assume full responsibility for the delivery of operational excellence in your restaurant. This will include:
- Full accountability for the effective delivery of people, guest experience, sales, profit, operational standards, and Health & Safety
- Ensuring that TGI Friday's standards are maintained, and the store performance delivers budget and growth through a People First, Guest Obsessed, Operational Excellence Strategy
- Leading by example and being a cultural ambassador for TGI Fridays
About You:
To be successful you will need to demonstrate the following:
- Solid experience in a similar role, with a proven track record of leading and delivering.
- The ability to demonstrate the delivery of a guest obsessed culture.
- Restaurant / hospitality experience
- Proven track record of leading teams to success
- Strong financial skills and be able to comfortably manage all audits and due diligence.
- The ability and skill to manage budgets, labour controls and forecasting.
- Strong commercial acumen that enables you to drive sales and deliver business results.
- Excellent problem-solving skills and the ability to think fast.
- Great communication skills that allow you to lead and inspire a team and delight our guests.
- Showing your amazing personality every shift to make it a great experience for every guest.
About Us:
At TGI Fridays we celebrate individuality and authenticity. We celebrate diversity through our "Pridays" forum and inclusivity programmes. We support LGBTQ+ rights, gender equity and accessibility by encouraging our team to bring their true self to every shift. We all belong in the Fridays Family.
General Manager in London employer: TGI Fridays UK
Contact Detail:
TGI Fridays UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opening at TGI Fridays or elsewhere.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to restaurant management. Think about how you can showcase your guest-obsessed mindset and operational excellence during the chat!
✨Tip Number 3
Don’t just apply anywhere; apply directly through our website! This shows your genuine interest in TGI Fridays and gives you a better chance of standing out from the crowd.
✨Tip Number 4
Follow up after your interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows you’re keen and professional, which is exactly what we love at TGI Fridays.
We think you need these skills to ace General Manager in London
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can bring that vibe to TGI Fridays.
Tailor Your Application: Make sure to customise your application for the General Manager role. Highlight your relevant experience in hospitality and how you've led teams to success. We love seeing how your skills align with our guest-obsessed culture!
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples of how you’ve driven sales or improved guest experiences in previous roles. We’re all about operational excellence, so show us what you’ve achieved!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our amazing benefits!
How to prepare for a job interview at TGI Fridays UK
✨Know the TGI Fridays Vibe
Before your interview, dive into the TGI Fridays culture. Familiarise yourself with their 'Showtime' guest journey and how they create a magical experience. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead by example. Prepare examples from your past experiences where you've successfully led a team or improved guest satisfaction. Highlight your problem-solving skills and how you've driven results in previous roles.
✨Demonstrate Financial Acumen
Brush up on your financial skills! Be ready to discuss how you've managed budgets, controlled labour costs, and forecasted sales in your previous positions. This will show that you can handle the operational excellence that TGI Fridays expects.
✨Be Yourself and Have Fun
TGI Fridays celebrates individuality, so let your personality shine through during the interview. Share your passion for hospitality and how you can contribute to creating a fun and vibrant atmosphere for both guests and staff. Remember, they want someone who can bring real vibes to the table!