Deputy General Manager in London

Deputy General Manager in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire the team to deliver an unforgettable dining experience.
  • Company: Join TGI Fridays, the home of feel-good American grill vibes.
  • Benefits: Enjoy a guaranteed 48-hour contract, 30 days holiday, and great discounts.
  • Why this job: Be part of a vibrant team and fast-track your career in hospitality.
  • Qualifications: Experience in hospitality and a passion for guest satisfaction.
  • Other info: Flexible pay options and opportunities for personal development await you.

The predicted salary is between 36000 - 60000 £ per year.

Competitive Salary, guaranteed 48-Hour contract & unlimited TRONC. We are SO back! At TGI Fridays we are the home of the feel-good American grill and we are famous for bringing our guests back to a freedom they never knew they missed. As Deputy General Manager you will be guest obsessed to deliver a magical experience with real food, real vibes and a spirit of celebration. Our “Showtime” guest journey brings an American style service to every shift, every plate and every table. Join our leadership team today and experience the opportunity to be bold, be brilliant and be real!

Apply directly to us and enjoy the following benefits:

  • Guaranteed 48-hour contract (over 7-day operation)
  • 30 days paid holiday each year.
  • Enhanced pension benefits and private medical healthcare
  • 50% discount on food in our restaurants for you and up to 5 guests
  • Participation in our many reward programmes, long service awards, leadership conferences and many cultural events through the year
  • Participation in local incentives that offer exciting and unique travel experiences globally.
  • Skill development programmes that will support you in fast-tracking your career progression.
  • Participation in our Apprenticeships programmes that are available to all levels.
  • A generous Refer a Friend scheme with great bonuses paid for each successful referral.
  • Unlimited TRONC
  • Family Friendly policies including enhanced maternity and paternity pay.
  • Wellbeing and support services designed for everyday life and/or significant moments.
  • Access to a 24/7 helpline of nurses, counsellors, midwives and pharmacists.
  • Discounted gym membership and online fitness classes.
  • Flexible pay – early access to your pay; savings accounts; discounts; cashback; access to personal financial coaches and learning resources.
  • The opportunity to make new friends along the way.

Being a Deputy General Manager: Reporting into the General Manager you will be involved in all aspects of store operations. Our DGMs lead our teams, maintain our standards, and offer the BEST experience to our guests. You lead the Fridays Family in store today so you can learn to run your own restaurant tomorrow. This will include:

  • Leading and inspiring the performance of the store team through our TGI Friday’s values.
  • Overseeing aspects of the store’s operation and performance, including, but not limited to, People, Guest, Sales, Profit, Operations, Health & Safety and Property.
  • Ensuring that TGI Friday’s standards are maintained, and the restaurant performance delivers its targets.
  • Creating an environment within store where our teams and guests feel valued, loyal and are celebrated.
  • Leading by example and being a cultural ambassador for TGI Fridays.
  • Being the next generation of Deputy General Managers!!

About you: The successful applicant should be able to demonstrate the following:

  • Solid experience in a similar role, with a proven track record of leading and delivering.
  • The ability to demonstrate the delivery of a guest obsessed culture.
  • Restaurant / hospitality experience
  • Proven track record of leading teams to success
  • Strong financial skills and be able to comfortably manage all audits and due diligence.
  • The ability and skill to manage budgets, labour controls and forecasting.
  • Strong commercial acumen that enables you to drive sales and deliver business results.
  • Excellent problem-solving skills and the ability to think fast.
  • Great communication skills that allow you to lead and inspire a team and delight our guests.

Deputy General Manager in London employer: TGI Fridays UK

At TGI Fridays, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and teamwork. As a Deputy General Manager, you will enjoy a competitive salary, guaranteed 48-hour contract, and a wealth of benefits including 30 days paid holiday, enhanced pension, and private healthcare. With ample opportunities for career progression through skill development programmes and apprenticeships, plus the chance to create lasting friendships in a fun, dynamic environment, TGI Fridays is the perfect place to grow your career while delivering unforgettable experiences to our guests.
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Contact Detail:

TGI Fridays UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy General Manager in London

Tip Number 1

Get to know the company culture! Before your interview, check out TGI Fridays' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.

Tip Number 2

Practice your storytelling skills! Be ready to share specific examples of how you've led teams or improved guest experiences in your previous roles. We want to hear about your successes and how you can bring that magic to TGI Fridays.

Tip Number 3

Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the interview process. They might share valuable insights that could give you an edge.

Tip Number 4

Apply directly through our website! It shows initiative and gives you a better chance of standing out. Plus, you'll be one step closer to joining the Fridays Family and enjoying all those fab benefits!

We think you need these skills to ace Deputy General Manager in London

Leadership Skills
Guest Service Orientation
Restaurant Management
Financial Management
Budget Management
Labour Control
Sales Strategy
Commercial Acumen
Problem-Solving Skills
Communication Skills
Team Inspiration
Operational Oversight
Health & Safety Compliance
Cultural Ambassadorship

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love the hospitality industry and how you can bring that energy to TGI Fridays.

Tailor Your CV: Make sure your CV is tailored to the Deputy General Manager position. Highlight your relevant experience and skills that match what we're looking for, like leading teams and delivering exceptional guest experiences.

Be Authentic: We value authenticity, so don’t be afraid to show your personality in your application. Share your unique experiences and how they’ve shaped you as a leader in the restaurant world.

Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our TGI Fridays family!

How to prepare for a job interview at TGI Fridays UK

Know the TGI Fridays Vibe

Before your interview, dive into the TGI Fridays culture. Familiarise yourself with their values and the 'Showtime' guest journey. This will help you connect your experience to their mission of delivering a magical experience.

Showcase Your Leadership Skills

Prepare specific examples of how you've led teams in the past. Think about times when you inspired your team or improved performance. Highlighting your ability to create a guest-obsessed culture will resonate well with the interviewers.

Be Financially Savvy

Brush up on your financial skills! Be ready to discuss how you've managed budgets, labour controls, and forecasting in previous roles. Demonstrating strong commercial acumen will show that you're equipped to drive sales and deliver results.

Practice Problem-Solving Scenarios

Anticipate questions about problem-solving. Prepare scenarios where you had to think on your feet and resolve issues quickly. This will showcase your ability to handle the fast-paced environment at TGI Fridays.

Deputy General Manager in London
TGI Fridays UK
Location: London
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