At a Glance
- Tasks: Lead and inspire the team to deliver an unforgettable guest experience.
- Company: Join TGI Fridays, the home of feel-good American grill vibes.
- Benefits: Enjoy a guaranteed 48-hour contract, 30 days holiday, and private healthcare.
- Other info: Access to skill development programmes and exciting global travel incentives.
- Why this job: Be part of a vibrant team and grow your career in hospitality.
- Qualifications: Experience in hospitality with strong leadership and financial skills.
The predicted salary is between 36000 - 60000 £ per year.
We are SO back! At TGI Fridays we are the home of the feel‑good American grill and we are famous for bringing our guests back to a freedom they never knew they missed. As Deputy General Manager you will be guest obsessed to deliver a magical experience with real food, real vibes and a spirit of celebration. Our “Showtime” guest journey brings an American style service to every shift, every plate and every table. Join our leadership team today and experience the opportunity to be bold, be brilliant and be real!
Apply directly to us and enjoy the following benefits:
- Guaranteed 48-hour contract (over 7-day operation)
- 30 days paid holiday each year.
- Enhanced pension benefits and private medical healthcare
- 50% discount on food in our restaurants for you and up to 5 guests
- Participation in our many reward programmes, long service awards, leadership conferences and many cultural events through the year
- Participation in local incentives that offer exciting and unique travel experiences globally.
- Skill development programmes that will support you in fast-tracking your career progression.
- Participation in our Apprenticeships programmes that are available to all levels.
- A generous Refer a Friend scheme with great bonuses paid for each successful referral.
- Unlimited TRONC
- Family Friendly policies including enhanced maternity and paternity pay.
- Wellbeing and support services designed for everyday life and/or significant moments.
- Access to a 24/7 helpline of nurses, counsellors, midwives and pharmacists.
- Discounted gym membership and online fitness classes.
- Flexible pay – early access to your pay; savings accounts; discounts; cashback; access to personal financial coaches and learning resources.
- The opportunity to make new friends along the way.
Being a Deputy General Manager Reporting into the General Manager you will be involved in all aspects of store operations. Our DGMs lead our teams, maintain our standards, and offer the BEST experience to our guests. You lead the Fridays Family in store today so you can learn to run your own restaurant tomorrow. This will include:
- Leading and inspiring the performance of the store team through our TGI Friday’s values.
- Overseeing aspects of the store’s operation and performance, including, but not limited to, People, Guest, Sales, Profit, Operations, Health & Safety and Property.
- Ensuring that TGI Friday’s standards are maintained, and the restaurant performance delivers its targets.
- Creating an environment within store where our teams and guests feel valued, loyal and are celebrated.
- Leading by example and being a cultural ambassador for TGI Fridays.
- Being the next generation of Deputy General Managers!!
About you: The successful applicant should be able to demonstrate the following:
- Solid experience in a similar role, with a proven track record of leading and delivering.
- The ability to demonstrate the delivery of a guest obsessed culture.
- Restaurant / hospitality experience
- Proven track record of leading teams to success
- Strong financial skills and be able to comfortably manage all audits and due diligence.
- The ability and skill to manage budgets, labour controls and forecasting.
- Strong commercial acumen that enables you to drive sales and deliver business results.
- Excellent problem‑solving skills and the ability to think fast.
- Great communication skills that allow you to lead and inspire a team and delight our guests.
Deputy General Manager in Liverpool employer: TGI Fridays UK
TGI Fridays UK is an excellent employer for aspiring chefs in Liverpool, offering a vibrant work culture that prioritises skill development and employee satisfaction. With flexible working hours, comprehensive training programs, and generous benefits such as 28 days of paid holiday and restaurant discounts, we ensure our team members thrive both personally and professionally in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager in Liverpool
✨Tip Number 1
Get to know the company culture! Before your interview, dive into TGI Fridays' vibe. Check out their social media and website to see how they celebrate their guests and team. This will help you connect during your chat and show you're genuinely interested.
✨Tip Number 2
Practice your storytelling skills! When you're in the interview, share specific examples of how you've led teams or created memorable guest experiences. We want to hear about those moments that made a difference – it’s all about showing your passion for hospitality!
✨Tip Number 3
Be bold and ask questions! Show us you're engaged by asking about the team dynamics, training opportunities, or how TGI Fridays celebrates success. This not only helps you gauge if it's the right fit but also demonstrates your enthusiasm for the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. Mention something specific from your conversation to remind us of your great fit for the Deputy General Manager role. It shows you're proactive and keen on joining the Fridays Family!
We think you need these skills to ace Deputy General Manager in Liverpool
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love the hospitality industry and how you can bring that energy to TGI Fridays.
Tailor Your CV:Make sure your CV is tailored to the Deputy General Manager position. Highlight your relevant experience and skills that match what we're looking for. We want to see how you've led teams and delivered amazing guest experiences!
Be Specific:In your cover letter, be specific about your achievements. Instead of saying you 'managed a team', tell us how you inspired them to exceed targets or improve guest satisfaction. Numbers and examples make your application stand out!
Apply Through Our Website:Don't forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for all the fantastic benefits we offer at TGI Fridays.
How to prepare for a job interview at TGI Fridays UK
✨Know the TGI Fridays Vibe
Before your interview, dive into the TGI Fridays culture. Familiarise yourself with their values and the 'Showtime' guest journey. This will help you connect your experience to their mission of delivering a magical experience.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to lead and inspire. Prepare examples from your past roles where you've successfully managed teams or improved performance. Highlight your ability to create a positive environment for both staff and guests.
✨Demonstrate Financial Savvy
Brush up on your financial skills! Be ready to discuss how you've managed budgets, controlled labour costs, and driven sales in previous positions. Showing that you can handle the numbers will impress them.
✨Prepare for Problem-Solving Scenarios
Expect to face some situational questions during the interview. Think of challenges you've encountered in hospitality and how you resolved them. This will showcase your quick thinking and problem-solving abilities, which are crucial for the role.
