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- Tasks: Lead a vibrant team to create unforgettable dining experiences and drive restaurant success.
- Company: Join TGI Fridays, where celebration and guest satisfaction are at the heart of everything we do.
- Benefits: Enjoy 30 days paid holiday, private healthcare, and a generous discount on food for you and friends.
- Why this job: Be a cultural ambassador and inspire your team while making lasting memories for guests.
- Qualifications: Proven leadership in hospitality with strong financial and problem-solving skills.
- Other info: Access to skill development programmes and exciting global travel incentives.
The predicted salary is between 30000 - 40000 £ per year.
As Deputy General Manager you will be guest obsessed to deliver a magical experience with real food, real vibes and a spirit of celebration.
Benefits
- Guaranteed 48‑hour contract (over 7‑day operation)
- 30 days paid holiday each year
- Enhanced pension benefits and private medical healthcare
- 50% discount on food in our restaurants for you and up to 5 guests
- Participation in our many reward programmes, long service awards, leadership conferences and many cultural events through the year
- Participation in local incentives that offer exciting and unique travel experiences globally
- Skill development programmes that support fast‑tracking your career progression
- Participation in our Apprenticeships programmes available to all levels
- A generous Refer a Friend scheme with great bonuses paid for each successful referral
- Unlimited TRONC
- Family‑friendly policies including enhanced maternity and paternity pay
- Well‑being and support services for everyday life and significant moments
- Access to a 24/7 helpline of nurses, counsellors, midwives and pharmacists
- Discounted gym membership and online fitness classes
- Flexible pay – early access to pay, savings accounts, discounts, cashback, personal financial coaching and learning resources
- The opportunity to make new friends along the way
Responsibilities
- Lead and inspire the performance of the store team through TGI Friday’s values
- Oversee aspects of the store’s operation and performance, including People, Guest, Sales, Profit, Operations, Health & Safety and Property
- Ensure that TGI Friday’s standards are maintained and the restaurant performance meets its targets
- Create an environment where teams and guests feel valued, loyal and celebrated
- Lead by example and act as a cultural ambassador for TGI Fridays
Qualifications
- Solid experience in a similar role with a proven track record of leading and delivering
- Demonstrated ability to deliver a guest‑obsessed culture
- Restaurant/hospitality experience
- Proven track record of leading teams to success
- Strong financial skills with ability to manage audits and due diligence
- Skill to manage budgets, labour controls and forecasting
- Strong commercial acumen to drive sales and deliver business results
- Excellent problem‑solving and quick‑thinking skills
- Great communication skills to inspire teams and delight guests
Deputy General Manager in Hedge End employer: TGI Fridays UK
Contact Detail:
TGI Fridays UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager in Hedge End
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up local meet-ups. The more people you know, the better your chances of landing that Deputy General Manager role.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your leadership skills and how you've created memorable moments for guests in the past.
✨Tip Number 3
Research the company culture! Dive into TGI Friday’s values and make sure you can speak to how you embody them. This will show that you're not just looking for any job, but that you genuinely want to be part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Don’t forget to follow up after applying – a little persistence goes a long way!
We think you need these skills to ace Deputy General Manager in Hedge End
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let your love for creating magical experiences shine through. Use examples from your past roles where you’ve gone above and beyond for guests, as this aligns perfectly with our guest-obsessed culture.
Highlight Your Leadership Skills: We want to see how you've inspired and led teams in the past. Share specific instances where your leadership made a difference, whether it was boosting team morale or achieving sales targets. This will show us you’re ready to take on the Deputy General Manager role.
Be Authentic and Relatable: Don’t be afraid to let your personality come through in your application. We value authenticity, so share your story and what makes you unique. This helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at TGI Fridays UK
✨Know the Company Culture
Before your interview, dive into TGI Friday's values and culture. Understand what it means to be 'guest obsessed' and how they celebrate their teams. This will help you align your answers with their ethos and show that you're a great fit.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved performance. Highlight specific situations where your leadership made a difference, as this role is all about inspiring others and driving results.
✨Demonstrate Financial Acumen
Brush up on your financial skills, especially around managing budgets and forecasting. Be ready to discuss how you've handled audits or improved profitability in previous roles. This will show that you can manage the store's operations effectively.
✨Engage with Problem-Solving Scenarios
Think of a few challenging situations you've faced in hospitality and how you resolved them. During the interview, be prepared to discuss these scenarios, showcasing your quick-thinking skills and ability to delight guests even under pressure.