At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences for our guests.
- Company: Join TGI Fridays, the home of feel-good American grill vibes.
- Benefits: Enjoy a guaranteed 48-hour contract, 30 days holiday, and private healthcare.
- Other info: Access to skill development programmes and exciting travel opportunities await!
- Why this job: Be part of a fun, energetic environment where you can grow your career.
- Qualifications: Experience in hospitality and a passion for guest satisfaction are essential.
The predicted salary is between 30000 - 40000 £ per year.
Competitive Salary, guaranteed 48‑Hour contract & unlimited TRONC. We are SO back! At TGI Fridays we are the home of the feel‑good American grill and we are famous for bringing our guests back to a freedom they never knew they missed. As Deputy General Manager you will be guest obsessed to deliver a magical experience with real food, real vibes and a spirit of celebration. Our “Showtime” guest journey brings an American style service to every shift, every plate and every table. Join our leadership team today and experience the opportunity to be bold, be brilliant and be real!
Benefits:
- Guaranteed 48‑hour contract (over 7‑day operation)
- 30 days paid holiday each year.
- Enhanced pension benefits and private medical healthcare
- 50% discount on food in our restaurants for you and up to 5 guests
- Participation in our many reward programmes, long service awards, leadership conferences and many cultural events through the year
- Participation in local incentives that offer exciting and unique travel experiences globally.
- Skill development programmes that will support you in fast‑tracking your career progression.
- A generous Refer a Friend scheme with great bonuses paid for each successful referral.
- Unlimited TRONC
- Family Friendly policies including enhanced maternity and paternity pay.
- Wellbeing and support services designed for everyday life and/or significant moments.
- Access to a 24/7 helpline of nurses, counsellors, midwives and pharmacists
- Discounted gym membership and online fitness classes.
- The opportunity to make new friends along the way.
Reporting into the General Manager you will be involved in all aspects of store operations. Our DGMs lead our teams, maintain our standards, and offer the best experience to our guests. You lead the Fridays Family in store today so you can learn to run your own restaurant tomorrow.
Key Responsibilities:
- Leading and inspiring the performance of the store team through our TGI Friday’s values.
- Overseeing aspects of the store’s operation and performance, including, but not limited to, People, Guest, Sales, Profit, Operations, Health & Safety and Property.
- Ensuring that TGI Friday’s standards are maintained, and the restaurant performance delivers its targets.
- Creating an environment within store where our teams and guests feel valued, loyal and are celebrated.
- Leading by example and being a cultural ambassador for TGI Fridays.
- Being the next generation of Deputy General Managers!
Qualifications:
- Solid experience in a similar role, with a proven track record of leading and delivering.
- The ability to demonstrate the delivery of a guest obsessed culture.
- Restaurant / hospitality experience
- Proven track record of leading teams to success
- Strong financial skills and be able to comfortably manage all audits and due diligence.
- The ability and skill to manage budgets, labour controls and forecasting.
- Strong commercial acumen that enables you to drive sales and deliver business results.
- Excellent problem‑solving skills and the ability to think fast.
- Great communication skills that allow you to lead and inspire a team and delight our guests.
Guest-Obsessed Restaurant Leader — Deputy GM Path employer: TGI Fridays UK
At TGI Fridays, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and teamwork. With a guaranteed 48-hour contract, generous holiday allowance, and extensive benefits including private healthcare and skill development programmes, we empower our Deputy General Managers to lead with passion and creativity. Join us in creating unforgettable dining experiences while enjoying unique travel opportunities and a supportive environment that prioritises your well-being and career growth.
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Obsessed Restaurant Leader — Deputy GM Path
✨Tip Number 1
Get to know the company culture! Before your interview, dive into TGI Fridays' vibe. Check out their social media and website to see how they celebrate their guests and team. This will help you connect during the interview and show you're a perfect fit!
✨Tip Number 2
Practice your storytelling skills! When discussing your experience, share specific examples of how you've led teams or created memorable guest experiences. We want to hear about those moments that made you proud and how you can bring that magic to TGI Fridays.
✨Tip Number 3
Be ready to showcase your leadership style! Think about how you inspire and motivate your team. During the interview, highlight your approach to creating a positive environment where everyone feels valued and celebrated—just like we do at TGI Fridays!
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm by asking about the team dynamics, training opportunities, and how TGI Fridays supports career progression. This not only shows your interest but also helps you gauge if it’s the right fit for you!
We think you need these skills to ace Guest-Obsessed Restaurant Leader — Deputy GM Path
Some tips for your application 🫡
Show Your Guest-Obsessed Side:When you're writing your application, make sure to highlight your passion for delivering exceptional guest experiences. We want to see how you've gone above and beyond in previous roles to create memorable moments for customers.
Be Bold and Authentic:Don’t be afraid to let your personality shine through in your application. We value authenticity, so share your unique story and what makes you a great fit for our TGI Fridays family. Remember, we’re looking for leaders who are real!
Highlight Your Leadership Skills:As a Deputy GM, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've inspired and motivated teams in the past, and how you plan to bring that energy to TGI Fridays.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to get your application and for you to stay updated on your progress. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at TGI Fridays UK
✨Know the TGI Fridays Vibe
Before your interview, dive into the TGI Fridays culture. Familiarise yourself with their values and the 'Showtime' guest journey. This will help you demonstrate how you can embody their spirit of celebration and guest obsession during the interview.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team or improved guest satisfaction. Highlight your ability to inspire others and maintain high standards, as these are key for a Deputy GM role.
✨Understand Financials
Brush up on your financial skills! Be ready to discuss how you've managed budgets, controlled labour costs, and driven sales in previous roles. This will show that you have the commercial acumen needed to succeed in this position.
✨Ask Insightful Questions
Prepare thoughtful questions about the restaurant's operations, team dynamics, and future goals. This not only shows your genuine interest in the role but also gives you a chance to assess if TGI Fridays is the right fit for you.
