At a Glance
- Tasks: Lead and inspire your TGI Fridays team while ensuring an amazing guest experience.
- Company: Join a legendary brand with a rich history dating back to 1965 in New York City.
- Benefits: Enjoy a guaranteed contract, leadership development, and 50% off food for you and friends.
- Why this job: Be part of a vibrant culture where every day feels like Friday and growth is encouraged.
- Qualifications: Solid experience in hospitality with strong leadership and problem-solving skills required.
- Other info: Diversity and inclusion are at our core; we celebrate all individuals and their unique contributions.
The predicted salary is between 36000 - 60000 £ per year.
We don’t need an introduction. You’ve heard of us before. Legendary red and white stripes. A history dating back to 1965 New York City. This isn’t just a job, this is a way of life. This is family. We live and we breathe our TGI Fridays values. In here we work hard, we want to succeed, we want to progress…and we want to party. In here, every day is Friday.
Being a General Manager, you will have full accountability for the management and operation of your TGI Fridays Store. Your role is to guarantee an amazing experience for guests so that they love our offering, keep coming back and tell the world how much they love us. You also need to give the same experience to your teams: they need to feel valued, recognised and want to continue building their career with TGI Fridays. You will develop and grow your team, meet and exceed sales, profits and all other objectives in line with TGI Friday’s business strategy. You will treat the business as if it were your own, understand the impact of your leadership and lead by example.
Key objectives:
- To lead and inspire the performance of the store teams based around the TGI Fridays values, while following & managing our Performance Cycle.
- Full responsibility for overseeing all aspects of store operations and performance. This includes, but is not limited to, People, Guest, Sales, Profit, Operations, Health & Safety and Property.
- To ensure that TGI Friday’s standards are maintained, and the store performance delivers budget and growth through a People First, Guest Obsessed, Operational Excellence Strategy.
- Responsible for developing and growing your store team, creating our managers of the future!
About You:
- Solid experience in a similar role, with a proven track record of leading teams.
- Restaurant / hospitality experience is essential.
- Strong commercial acumen that enables you to drive sales and deliver business results.
- Excellent problem-solving skills and the ability to think fast.
- Great communication skills that allow you to lead and inspire a team and delight our guests.
Anything is possible at Fridays and there is genuinely no better time to join our family. Start your journey with Fridays today!
Benefits:
- Guaranteed 48-hour contract.
- Annual incentive programme.
- Enhanced pension benefits.
- Optional Private Medical Insurance.
- Access to the Aspire Leadership Development Programme.
- Attendance at the Leadership Conference.
- Development programmes that support and fast track career progression.
- Apprenticeship programmes available to all levels.
- Unlimited access to 50% off our food menu for each employee and up to 5 of their family and friends.
- Recognition for great performance aligned to our TGI Fridays Values.
- Great incentives for delivering great results.
- A generous Refer a Friend scheme.
- Wagestream - Track, access and manage your pay at any time.
- Hospitality action membership.
- Reward programmes, long service awards and staff recognition and incentives.
About Us:
In our Fridays Family, we celebrate people of all stripes. We believe diversity and inclusion are essential ingredients for a successful, happy and thriving environment, which is why we live and breathe our TGI Fridays values of Pride, Passion, Personality and Protection. Through our "Pridays" forum, we have launched an LGBTQ+ charity partnership. We hold Women In Business and Disability forums - open for all to join and be a part of. We are an equal opportunities employer.
That Fridays feeling is freedom, excitement, lightness and acceptance. Uncontrollable laughter. Time to do you. To let go. To truly be yourself. No judgement, no pressure, no worries.
And remember - "No one ever made a difference by being like everyone else." - P.T Barnum
Candidates must be over compulsory school leaving age to apply for this position.
General Manager employer: TGI Fridays UK
Contact Detail:
TGI Fridays UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with TGI Fridays' values and culture. Understanding their 'People First, Guest Obsessed' approach will help you align your leadership style with what they are looking for in a General Manager.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience at TGI Fridays or similar establishments. Personal connections can provide valuable insights and potentially give you an edge during the hiring process.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams in the past. Highlighting your problem-solving skills and ability to drive sales will resonate well with the interviewers.
✨Tip Number 4
Show your passion for the brand and its history. Mentioning iconic menu items or experiences that resonate with you can demonstrate your genuine interest in becoming part of the TGI Fridays family.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, immerse yourself in TGI Fridays' values and culture. Highlight your alignment with their 'People First, Guest Obsessed' approach in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in restaurant or hospitality management. Emphasise your leadership skills and any achievements that demonstrate your ability to drive sales and enhance guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of TGI Fridays' legacy. Use specific examples from your past roles to illustrate how you can contribute to their success.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully navigated challenges in previous roles. This will demonstrate your ability to think fast and lead effectively in a dynamic environment.
How to prepare for a job interview at TGI Fridays UK
✨Show Your Passion for Hospitality
Make sure to express your genuine love for the hospitality industry. Share personal stories that highlight your experiences and how they align with TGI Fridays' values of Pride, Passion, Personality, and Protection.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Discuss specific situations where you inspired your team, resolved conflicts, or improved performance, showcasing your ability to lead by example.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to restaurant management. Be ready to discuss how you would drive sales, manage costs, and ensure operational excellence to meet TGI Fridays' objectives.
✨Emphasise Team Development
Talk about your approach to developing talent within your team. Highlight any previous experience in mentoring or training staff, and how you plan to create future leaders at TGI Fridays.