Duty Manager - Fridays in Greenhithe

Duty Manager - Fridays in Greenhithe

Greenhithe Full-Time 29000 - 41000 Β£ / year (est.) No working from home possible
TGI Fridays UK

At a Glance

  • Tasks: Lead the team to create unforgettable dining experiences and ensure smooth restaurant operations.
  • Company: TGI Fridays has been a cultural icon since 1965, known for its vibrant atmosphere and delicious food.
  • Benefits: Enjoy flexible shifts, weekly pay, 50% food discount, and exciting team events.
  • Other info: Diversity and inclusion are core values; we celebrate individuality and support personal growth.
  • Why this job: Join a fun, inclusive environment where every shift is a celebration and your leadership shines.
  • Qualifications: Experience in hospitality or retail management is preferred; passion for food and guest experience is essential.

The predicted salary is between 29000 - 41000 Β£ per year.

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Bluewater

Contract: Full-Time | Evening and Weekend Availability Required

Step Into the Spotlight: Become a Fridays Duty Manager

This Isn’t a Job. It’s a Stage. And You’re About to Steal the Show.
You’ve seen the stripes. You’ve felt the buzz. You know the name.

Job Title: Duty Manager – TGI Fridays
Location: Bluewater
Contract: Full-Time | Evening and Weekend Availability Required
Step Into the Spotlight: Become a Fridays Duty Manager
This Isn’t a Job. It’s a Stage. And You’re About to Steal the Show.
You’ve seen the stripes. You’ve felt the buzz. You know the name.
Since 1965, TGI Fridays has defined flair, flavour, and freedom. From the clatter of cocktail shakers to the energy of clinking glasses beneath neon lights, we’ve been part of the cultural conversation for decades.
We invented the Long Island Iced Tea. We gave the world Loaded Potato Skins. We turned bartending into a performance.
At Fridays, every shift is a celebration — and now, we’re casting for a Duty Manager to help lead the show.
Your Role: Director of the Experience
As a Duty Manager, you’re the person who keeps the performance flowing — the link between team, guests, and the magic of the Fridays experience. You lead with presence, poise, and positivity, ensuring every shift delivers energy, excellence, and unforgettable moments.
You’ll be responsible for:

  • Inspiring and guiding team members to deliver vibrant, high-quality service
  • Supporting and overseeing all aspects of restaurant, kitchen, and bar operations
  • Maintaining strong performance across People, Guest Experience, Sales, and Safety
  • Upholding impeccable standards — because every shift is showtime
Your Toolkit: Craft Meets Character
We’re not looking for background extras — we want leading characters who bring confidence and commitment.
  • Experience managing or supervising in hospitality or retail is a strong advantage
  • A natural passion for food, drink, and guest experience
  • Ability to energise a team and make fast, confident decisions
  • Outstanding communication and problem-solving skills
  • Calm under pressure with a sense of humour to match
  • Availability to work evenings and weekends — when the atmosphere is electric
Your Backstage Perks
  • Time and a half pay for hours worked over 48 per week
  • Weekly pay — every Friday
  • Flexible shift patterns to support work-life balance
  • Fast-track development opportunities and apprenticeships
  • Celebratory team events including the 4th of July and Thanksgiving
  • 50% discount on food for you and up to five guests
  • Unlimited soft drinks while on shift
  • Incentives, rewards, long service recognition, and team appreciation programmes
  • Wagestream access to monitor and manage your pay in real-time
  • Refer-a-Friend bonus scheme
  • Membership with Hospitality Action for wellbeing support
  • 28 days paid holiday (pro-rata)
  • Clear and exciting progression opportunities to grow within the brand
Who We Are
We’re proud to celebrate every stripe — whatever makes you, you.
Diversity and inclusion are at the core of Fridays. Through our “Pridays” forum and inclusive programmes, we support LGBTQ+ rights, gender equity, accessibility, and individuality. At Fridays, you don’t have to fit in — you simply need to belong.
“No one ever made a difference by being like everyone else.” – P.T. Barnum
Ready to Take Centre Stage?
If you\'re over school-leaving age and ready to join a team where craft meets celebration, teamwork becomes theatre, and joy takes centre stage, then this is your moment.
Curtains up. Your Fridays story starts here.
Apply now.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing
  • Industries

    Restaurants

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Duty Manager - Fridays in Greenhithe employer: TGI Fridays UK

At TGI Fridays, we believe that every shift is a celebration, and as a Duty Manager in Bluewater, you'll be at the heart of this vibrant atmosphere. With flexible shift patterns, fast-track development opportunities, and a commitment to diversity and inclusion, we offer a supportive work culture where you can thrive and grow. Enjoy perks like weekly pay, generous discounts, and exciting team events, making Fridays not just a job, but a rewarding experience.

TGI Fridays UK

Contact Details:

TGI Fridays UK Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land Duty Manager - Fridays in Greenhithe

✨Tip Number 1

Familiarise yourself with TGI Fridays' brand and culture. Understanding their values and the vibrant atmosphere they promote will help you align your approach during interviews and discussions.

✨Tip Number 2

Showcase your leadership skills by sharing specific examples from your past experiences. Highlight moments where you successfully managed a team or resolved conflicts, as this role requires strong management capabilities.

✨Tip Number 3

Prepare to discuss how you can enhance guest experiences. Think of creative ideas or strategies that could elevate service quality at TGI Fridays, demonstrating your passion for hospitality.

✨Tip Number 4

Be ready to talk about your availability and flexibility. Since the role requires evening and weekend work, showing your willingness to adapt your schedule will make you a more attractive candidate.

We think you need these skills to ace Duty Manager - Fridays in Greenhithe

Leadership Skills
Team Management
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Ability to Work Under Pressure
Time Management

Some tips for your application 🫑

Understand the Role:Read the job description carefully to grasp what TGI Fridays is looking for in a Duty Manager. Highlight your relevant experience in hospitality and your ability to inspire a team.

Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the role. Emphasise your management experience, communication skills, and any specific achievements in previous roles that demonstrate your capability.

Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for the hospitality industry and your understanding of TGI Fridays' culture. Use engaging language to convey your enthusiasm and how you can contribute to the team.

Showcase Your Personality:Since TGI Fridays values character and flair, let your personality shine through in your application. Use a friendly tone and share anecdotes that illustrate your problem-solving skills and ability to work under pressure.

How to prepare for a job interview at TGI Fridays UK

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. TGI Fridays values candidates who have a genuine passion for food, drink, and guest experiences, so share any relevant experiences that highlight your love for creating memorable moments.

✨Demonstrate Leadership Skills

As a Duty Manager, you'll be leading a team, so it's crucial to showcase your leadership abilities. Prepare examples of how you've successfully managed or motivated a team in the past, especially in high-pressure situations, to illustrate your capability to energise and guide others.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving skills and ability to handle difficult situations. Think about past experiences where you had to make quick decisions or resolve conflicts, and be ready to discuss these in detail.

✨Emphasise Communication Skills

Strong communication is key in this role. Be prepared to discuss how you effectively communicate with both team members and guests. Highlight any experiences where your communication skills led to improved service or team dynamics.