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- Tasks: Lead the team to deliver vibrant service and maintain high standards.
- Company: TGI Fridays has been a cultural icon since 1965, known for flair and flavour.
- Benefits: Enjoy flexible shifts, weekly pay, and 50% off food for you and guests.
- Why this job: Join a fun, inclusive environment where every shift is a celebration.
- Qualifications: Experience in hospitality or retail is a plus; passion for guest experience is essential.
- Other info: Diversity and inclusion are core values; progression opportunities available.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Job Title: Duty Manager – TGI Fridays
Location: Various UK Locations
Contract: Full-Time | Evening and Weekend Availability Required
Step Into the Spotlight: Become a Fridays Duty Manager
This Isn’t a Job. It’s a Stage. And You’re About to Steal the Show.
You’ve seen the stripes. You’ve felt the buzz. You know the name.
Since 1965, TGI Fridays has defined flair, flavour, and freedom. From the clatter of cocktail shakers to the energy of clinking glasses beneath neon lights, we’ve been part of the cultural conversation for decades.
We invented the Long Island Iced Tea. We gave the world Loaded Potato Skins. We turned bartending into a performance.
At Fridays, every shift is a celebration — and now, we’re casting for a Duty Manager to help lead the show.
Your Role: Director of the Experience
As a Duty Manager, you’re the person who keeps the performance flowing — the link between team, guests, and the magic of the Fridays experience. You lead with presence, poise, and positivity, ensuring every shift delivers energy, excellence, and unforgettable moments.
You’ll be responsible for:
- Inspiring and guiding team members to deliver vibrant, high-quality service
- Supporting and overseeing all aspects of restaurant, kitchen, and bar operations
- Maintaining strong performance across People, Guest Experience, Sales, and Safety
- Upholding impeccable standards — because every shift is showtime
Your Toolkit: Craft Meets Character
We’re not looking for background extras — we want leading characters who bring confidence and commitment.
- Experience managing or supervising in hospitality or retail is a strong advantage
- A natural passion for food, drink, and guest experience
- Ability to energise a team and make fast, confident decisions
- Outstanding communication and problem-solving skills
- Calm under pressure with a sense of humour to match
- Availability to work evenings and weekends — when the atmosphere is electric
Your Backstage Perks
- Time and a half pay for hours worked over 48 per week
- Weekly pay — every Friday
- Flexible shift patterns to support work-life balance
- Fast-track development opportunities and apprenticeships
- Celebratory team events including the 4th of July and Thanksgiving
- 50% discount on food for you and up to five guests
- Unlimited soft drinks while on shift
- Incentives, rewards, long service recognition, and team appreciation programmes
- Wagestream access to monitor and manage your pay in real-time
- Refer-a-Friend bonus scheme
- Membership with Hospitality Action for wellbeing support
- 28 days paid holiday (pro-rata)
- Clear and exciting progression opportunities to grow within the brand
Who We Are
We’re proud to celebrate every stripe — whatever makes you, you.
Diversity and inclusion are at the core of Fridays. Through our “Pridays” forum and inclusive programmes, we support LGBTQ+ rights, gender equity, accessibility, and individuality. At Fridays, you don’t have to fit in — you simply need to belong.
“No one ever made a difference by being like everyone else.” – P.T. Barnum
Ready to Take Centre Stage?
If you\’re over school-leaving age and ready to join a team where craft meets celebration, teamwork becomes theatre, and joy takes centre stage, then this is your moment.
Curtains up. Your Fridays story starts here.
Apply now. #J-18808-Ljbffr
Duty Manager - Fridays employer: TGI Fridays UK
Contact Detail:
TGI Fridays UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Fridays
✨Tip Number 1
Familiarise yourself with TGI Fridays' unique culture and values. Understanding their commitment to flair and guest experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by sharing specific examples of how you've energised a team in previous roles. Highlighting your ability to inspire others will resonate well with the hiring managers.
✨Tip Number 3
Prepare to discuss how you handle high-pressure situations. As a Duty Manager, you'll need to maintain calm and make quick decisions, so having a few anecdotes ready will demonstrate your capability.
✨Tip Number 4
Engage with current employees or alumni from TGI Fridays on social media platforms. This can provide you with insider insights and tips that could give you an edge during the application process.
We think you need these skills to ace Duty Manager - Fridays
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what TGI Fridays is looking for in a Duty Manager. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customise your CV to reflect your relevant experience in hospitality or retail management. Emphasise your leadership skills, ability to energise a team, and any specific achievements that demonstrate your capability to deliver high-quality service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the TGI Fridays brand. Use engaging language to convey your personality and how you can contribute to the vibrant atmosphere they promote.
Showcase Your Availability: Clearly state your availability for evening and weekend shifts in your application. This is crucial for a role that requires flexibility and commitment during peak times.
How to prepare for a job interview at TGI Fridays UK
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you went above and beyond to create memorable guest experiences, as this aligns with the vibrant atmosphere TGI Fridays is known for.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your ability to energise others and make quick decisions under pressure, which is crucial for maintaining the lively environment at Fridays.
✨Emphasise Communication and Problem-Solving
TGI Fridays values outstanding communication skills. Be ready to discuss situations where you effectively resolved conflicts or improved team dynamics. Show that you can maintain a calm demeanour while handling challenges, as this will resonate well with their focus on guest experience.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle real-life situations in a busy restaurant setting. Think about how you would manage a high-pressure situation, such as a sudden rush of customers or a staff shortage, and articulate your thought process clearly.
