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- Tasks: Lead the team to deliver vibrant service and ensure unforgettable guest experiences.
- Company: TGI Fridays has been a cultural icon since 1965, known for flair and flavour.
- Benefits: Enjoy flexible shifts, weekly pay, and 50% off food for you and friends.
- Why this job: Join a fun, inclusive environment where every shift is a celebration of teamwork.
- Qualifications: Experience in hospitality or retail is a plus; passion for food and drink is essential.
- Other info: Diversity and inclusion are core values; we celebrate individuality and support wellbeing.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Overview
Join to apply for the Duty Manager – Fridays role at TGI Fridays UK
Location: Various UK Locations
Contract: Full-Time | Evening and Weekend Availability Required
Role
Step Into the Spotlight: Become a Fridays Duty Manager
This Isn’t a Job. It’s a Stage. And You’re About to Steal the Show. You’ve seen the stripes. You’ve felt the buzz. You know the name.
Job Title: Duty Manager – TGI Fridays
Location: Various UK Locations
Contract: Full-Time | Evening and Weekend Availability Required
This Isn’t a Job. It’s a Stage. And You’re About to Steal the Show. You’ve seen the stripes. You’ve felt the buzz. You know the name.
Since 1965, TGI Fridays has defined flair, flavour, and freedom. From the clatter of cocktail shakers to the energy of clinking glasses beneath neon lights, we’ve been part of the cultural conversation for decades. We invented the Long Island Iced Tea. We gave the world Loaded Potato Skins. We turned bartending into a performance. At Fridays, every shift is a celebration — and now, we’re casting for a Duty Manager to help lead the show.
Your Role: Director of the Experience
As a Duty Manager, you’re the person who keeps the performance flowing — the link between team, guests, and the Fridays experience. You lead with presence, poise, and positivity, ensuring every shift delivers energy, excellence, and unforgettable moments.
You’ll be responsible for:
- Inspiring and guiding team members to deliver vibrant, high-quality service
- Supporting and overseeing all aspects of restaurant, kitchen, and bar operations
- Maintaining strong performance across People, Guest Experience, Sales, and Safety
- Upholding impeccable standards — because every shift is showtime
Your Toolkit: Craft Meets Character
We’re not looking for background extras — we want leading characters who bring confidence and commitment.
- Experience managing or supervising in hospitality or retail is a strong advantage
- A natural passion for food, drink, and guest experience
- Ability to energise a team and make fast, confident decisions
- Outstanding communication and problem-solving skills
- Calm under pressure with a sense of humour to match
- Availability to work evenings and weekends — when the atmosphere is electric
Your Backstage Perks
- Time and a half pay for hours worked over 48 per week
- Weekly pay — every Friday
- Flexible shift patterns to support work-life balance
- Fast-track development opportunities and apprenticeships
- Celebratory team events including the 4th of July and Thanksgiving
- 50% discount on food for you and up to five guests
- Unlimited soft drinks while on shift
- Incentives, rewards, long service recognition, and team appreciation programmes
- Wagestream access to monitor and manage your pay in real-time
- Refer-a-Friend bonus scheme
- Membership with Hospitality Action for wellbeing support
- 28 days paid holiday (pro-rata)
- Clear and exciting progression opportunities to grow within the brand
Who We Are
We’re proud to celebrate every stripe — whatever makes you, you. Diversity and inclusion are at the core of Fridays. Through our “Pridays” forum and inclusive programmes, we support LGBTQ+ rights, gender equity, accessibility, and individuality. At Fridays, you don’t have to fit in — you simply need to belong.
“No one ever made a difference by being like everyone else.” – P.T. Barnum
Ready to Take Centre Stage? If you\’re over school-leaving age and ready to join a team where craft meets celebration, teamwork becomes theatre, and joy takes centre stage, then this is your moment. Curtains up. Your Fridays story starts here. Apply now.
Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Management and Manufacturing
Industries: Restaurants
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Duty Manager - Fridays employer: TGI Fridays UK
Contact Detail:
TGI Fridays UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Fridays
✨Tip Number 1
Familiarise yourself with TGI Fridays' unique culture and values. Understanding their commitment to guest experience and team spirit will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlighting your ability to energise and motivate others will resonate well with the hiring team.
✨Tip Number 3
Be ready to discuss your passion for food and drink. Sharing your knowledge about popular menu items or trends in the hospitality industry can demonstrate your enthusiasm and fit for the role.
✨Tip Number 4
Prepare to talk about your problem-solving skills. Think of specific instances where you've resolved conflicts or improved service efficiency, as this will show your capability to maintain high standards under pressure.
We think you need these skills to ace Duty Manager - Fridays
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Duty Manager at TGI Fridays. Highlight your relevant experience in hospitality or retail management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, communication skills, and any experience in high-pressure environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of the TGI Fridays brand. Use engaging language to convey your enthusiasm for the role and how you can contribute to the team.
Showcase Your Personality: TGI Fridays values individuality and flair. Let your personality shine through in your application. Use a friendly tone and share anecdotes that demonstrate your ability to energise a team and create memorable guest experiences.
How to prepare for a job interview at TGI Fridays UK
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for food, drink, and guest interactions, as this role is all about creating memorable experiences.
✨Demonstrate Leadership Skills
As a Duty Manager, you'll be leading a team. Prepare examples of how you've successfully managed or supervised others in previous roles. Highlight your ability to inspire and energise a team, especially in high-pressure situations.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Think of scenarios where you had to make quick decisions or resolve conflicts, and be ready to discuss how you approached these challenges.
✨Emphasise Your Availability
Since the role requires evening and weekend availability, be clear about your flexibility during the interview. Show that you're ready to embrace the vibrant atmosphere of TGI Fridays, especially during peak times when the energy is at its highest.
