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For Companies At a Glance
- Tasks: Lead and inspire a dynamic team while ensuring operational excellence.
- Company: Join the legendary TGI Fridays family, known for fun and great food since 1965.
- Benefits: Enjoy flexible hours, weekly pay, and 50% off meals for you and friends.
- Why this job: Be part of a vibrant culture where every day feels like Friday and growth is encouraged.
- Qualifications: Experience in hospitality and strong leadership skills are preferred.
- Other info: Diversity and inclusion are at our core; we celebrate all individuals.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Job Title: Duty Manager – TGI Fridays
Location: Various UK Locations
Contract: Full-Time | Evening and Weekend Availability Required
Step Into the Spotlight: Become a Fridays Duty Manager
This Isn’t a Job. It’s a Stage. And You’re About to Steal the Show.
You’ve seen the stripes. You’ve felt the buzz. You know the name.
Since 1965, TGI Fridays has defined flair, flavour, and freedom. From the clatter of cocktail shakers to the energy of clinking glasses beneath neon lights, we’ve been part of the cultural conversation for decades.
We invented the Long Island Iced Tea. We gave the world Loaded Potato Skins. We turned bartending into a performance.
At Fridays, every shift is a celebration — and now, we’re casting for a Duty Manager to help lead the show.
Your Role: Director of the Experience
As a Duty Manager, you’re the person who keeps the performance flowing — the link between team, guests, and the magic of the Fridays experience. You lead with presence, poise, and positivity, ensuring every shift delivers energy, excellence, and unforgettable moments.
You’ll be responsible for:
- Inspiring and guiding team members to deliver vibrant, high-quality service
- Supporting and overseeing all aspects of restaurant, kitchen, and bar operations
- Maintaining strong performance across People, Guest Experience, Sales, and Safety
- Upholding impeccable standards — because every shift is showtime
Your Toolkit: Craft Meets Character
We’re not looking for background extras — we want leading characters who bring confidence and commitment.
- Experience managing or supervising in hospitality or retail is a strong advantage
- A natural passion for food, drink, and guest experience
- Ability to energise a team and make fast, confident decisions
- Outstanding communication and problem-solving skills
- Calm under pressure with a sense of humour to match
- Availability to work evenings and weekends — when the atmosphere is electric
Your Backstage Perks
- Time and a half pay for hours worked over 48 per week
- Weekly pay — every Friday
- Flexible shift patterns to support work-life balance
- Fast-track development opportunities and apprenticeships
- Celebratory team events including the 4th of July and Thanksgiving
- 50% discount on food for you and up to five guests
- Unlimited soft drinks while on shift
- Incentives, rewards, long service recognition, and team appreciation programmes
- Wagestream access to monitor and manage your pay in real-time
- Refer-a-Friend bonus scheme
- Membership with Hospitality Action for wellbeing support
- 28 days paid holiday (pro-rata)
- Clear and exciting progression opportunities to grow within the brand
Who We Are
We’re proud to celebrate every stripe — whatever makes you, you.
Diversity and inclusion are at the core of Fridays. Through our “Pridays” forum and inclusive programmes, we support LGBTQ+ rights, gender equity, accessibility, and individuality. At Fridays, you don’t have to fit in — you simply need to belong.
“No one ever made a difference by being like everyone else.” – P.T. Barnum
Ready to Take Centre Stage?
If you\’re over school-leaving age and ready to join a team where craft meets celebration, teamwork becomes theatre, and joy takes centre stage, then this is your moment.
Curtains up. Your Fridays story starts here.
Apply now. #J-18808-Ljbffr
Duty Manager - City employer: TGI Fridays UK
Contact Detail:
TGI Fridays UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - City
✨Tip Number 1
Familiarise yourself with TGI Fridays' values and culture. Understanding their 'People First, Guest Obsessed' approach will help you align your responses during interviews and show that you're a great fit for the team.
✨Tip Number 2
Highlight your leadership experience in hospitality settings. Be ready to share specific examples of how you've successfully led a team, resolved conflicts, or improved service standards in previous roles.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of scenarios where you've had to think on your feet in a busy environment, as this will demonstrate your ability to handle the fast-paced nature of the role.
✨Tip Number 4
Show your passion for the hospitality industry. Whether it's through personal anecdotes or your enthusiasm for food and drink, conveying your genuine interest can set you apart from other candidates.
We think you need these skills to ace Duty Manager - City
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand TGI Fridays' values and culture. Highlight your alignment with their 'People First, Guest Obsessed' approach in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or management roles. Emphasise any leadership positions you've held and how you’ve inspired teams in previous jobs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the brand. Use specific examples from your past experiences that demonstrate your problem-solving skills and ability to lead a team.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in a managerial role.
How to prepare for a job interview at TGI Fridays UK
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your love for creating memorable guest experiences, as this aligns perfectly with TGI Fridays' values.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss specific situations where you inspired your team or resolved conflicts, showcasing your ability to motivate and manage effectively.
✨Know the Brand Inside Out
Familiarise yourself with TGI Fridays' history, menu, and core values. Being able to discuss their iconic dishes and what makes them unique will show your genuine interest in the brand and its culture.
✨Highlight Problem-Solving Abilities
Be ready to discuss scenarios where you've had to think on your feet and solve problems quickly. TGI Fridays values quick thinking, so sharing relevant examples will demonstrate your capability to handle the fast-paced environment.
