Deputy General Manager: Lead Guest Experience & Growth
Deputy General Manager: Lead Guest Experience & Growth

Deputy General Manager: Lead Guest Experience & Growth

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead store operations and inspire a team to create amazing guest experiences.
  • Company: A top restaurant chain in the UK with a focus on guest satisfaction.
  • Benefits: Competitive salary, flexible pay options, skill development, and 30 days paid holiday.
  • Why this job: Join a dynamic team and make a real difference in guest experiences.
  • Qualifications: Experience in restaurant or hospitality management and strong financial skills.
  • Other info: Great opportunity for career growth in a vibrant environment.

The predicted salary is between 36000 - 60000 £ per year.

A leading restaurant chain in the United Kingdom is searching for a Deputy General Manager to oversee store operations and inspire a team that delivers outstanding guest experiences. The ideal candidate will possess a solid background in restaurant or hospitality management, demonstrate strong financial acumen, and lead by example.

This role offers a competitive salary and numerous benefits including:

  • Flexible pay options
  • Skill development programs
  • 30 days paid holiday each year

Deputy General Manager: Lead Guest Experience & Growth employer: TGI Fridays UK

As a leading restaurant chain in the United Kingdom, we pride ourselves on fostering a vibrant work culture that prioritises guest experience and employee satisfaction. Our commitment to professional growth is evident through our extensive skill development programmes and flexible pay options, ensuring that our team members thrive both personally and professionally. With 30 days of paid holiday each year, we believe in maintaining a healthy work-life balance, making us an excellent employer for those seeking a rewarding career in hospitality management.
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Contact Detail:

TGI Fridays UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy General Manager: Lead Guest Experience & Growth

✨Tip Number 1

Network like a pro! Reach out to your connections in the restaurant and hospitality industry. We all know that sometimes it’s not just what you know, but who you know that can help you land that Deputy General Manager role.

✨Tip Number 2

Show off your personality! When you get that interview, let your passion for guest experience shine through. We want to see how you inspire teams and create memorable moments for guests.

✨Tip Number 3

Do your homework! Research the restaurant chain thoroughly. We’re talking about knowing their values, menu, and recent news. This will help you tailor your answers and show you’re genuinely interested in the role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’ve got loads of resources to help you prepare for interviews and ace that Deputy General Manager position.

We think you need these skills to ace Deputy General Manager: Lead Guest Experience & Growth

Restaurant Management
Hospitality Management
Financial Acumen
Team Leadership
Guest Experience Management
Operational Oversight
Communication Skills
Problem-Solving Skills
Staff Development
Performance Management
Customer Service Excellence
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Guest Experience: When writing your application, let us see your enthusiasm for creating outstanding guest experiences. Share specific examples from your past roles that highlight how you've gone above and beyond to delight customers.

Highlight Your Leadership Skills: We want to know how you inspire and lead a team! Use your application to showcase your leadership style and any successful initiatives you've implemented in previous positions that improved team performance or guest satisfaction.

Demonstrate Financial Acumen: As a Deputy General Manager, you'll need to manage budgets and drive profitability. Make sure to include any relevant experience with financial management in your application, such as cost control measures or revenue growth strategies you've successfully executed.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to attach your CV and cover letter seamlessly. Plus, it shows us you're serious about joining our team!

How to prepare for a job interview at TGI Fridays UK

✨Know the Company Inside Out

Before your interview, make sure you research the restaurant chain thoroughly. Understand their values, mission, and what sets them apart in the hospitality industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.

✨Showcase Your Leadership Skills

As a Deputy General Manager, you'll need to inspire your team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your impact.

✨Demonstrate Financial Acumen

Since strong financial skills are crucial for this role, be ready to discuss how you've managed budgets or increased profitability in previous positions. Brush up on key financial metrics relevant to the restaurant industry, so you can speak confidently about them during the interview.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions that show your enthusiasm for the role and the company. Ask about their approach to guest experience or how they support skill development for their managers. This will demonstrate your proactive attitude and commitment to growth.

Deputy General Manager: Lead Guest Experience & Growth
TGI Fridays UK

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