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- Tasks: Lead and inspire the store team while ensuring top-notch guest experiences.
- Company: Join TGI Fridays, a legendary brand with a rich history since 1965 in NYC.
- Benefits: Enjoy a guaranteed contract, leadership development, and 50% off food for you and friends.
- Why this job: Be part of a vibrant culture where every day feels like Friday and growth is encouraged.
- Qualifications: Hospitality leadership experience and a passion for guest satisfaction are essential.
- Other info: Diversity and inclusion are at our core; we celebrate all individuals.
The predicted salary is between 28800 - 43200 £ per year.
We don’t need an introduction. You’ve heard of us before. Legendary red and white stripes. A history dating back to 1965 New York City. This isn’t just a job, this is a way of life. This is family. We live and we breathe our TGI Fridays values. In here we work hard, we want to succeed, we want to progress…and we want to party. In here, every day is Friday.
Being a Deputy General Manager, reporting into the General Manager, you will be involved in aspects of store operations. Our DGMs lead our teams, maintain our standards and offer the BEST experience to our guests. You lead the Fridays Family in store today so you can learn to run your own restaurant tomorrow.
Key objectives:- To lead and inspire the performance of the store team through our TGI Fridays values.
- Overseeing aspects of the store's operation and performance, including People, Guest, Sales, Profit, Operations, Health & Safety and Property.
- To ensure that TGI Friday’s standards are maintained and the restaurant performance delivers its targets.
- Create an environment within the store where our teams and guests feel valued, loyal and are celebrated.
- Leading by example and being a cultural ambassador for TGI Fridays.
You are the next generation of General Managers!
About You:- You will have Pride, Passion, Personality and Protection – our TGI Fridays values!
- Used to drive, motivate and engage a team.
- You’ll have a real passion for delighting guests, food, drinks & hospitality.
- You will have hospitality leadership experience from a customer-focused environment.
- You will live and breathe our TGI Fridays brand and values.
- Someone who is hungry to learn and develop, comfortable with an ever-changing, fast-paced environment.
- A proven track record of driving sales within a hospitality environment.
Anything is possible at Fridays and there is genuinely no better time to join our family. Start your journey with Fridays today!
Benefits:- Guaranteed 48-hour contract.
- Annual incentive programme.
- Enhanced pension benefits.
- Optional Private Medical Insurance.
- Access to the Aspire Leadership Development Programme.
- Attendance at the Leadership Conference.
- Development programmes that support and fast track career progression.
- Apprenticeship programmes available to all levels.
- Unlimited access to 50% off our food menu for each employee and up to 5 of their family and friends.
- Recognition for great performance aligned to our TGI Fridays Values.
- Great incentives for delivering great results.
- A generous Refer a Friend scheme.
- Wagestream - Track, access and manage your pay at any time.
- Hospitality action membership.
- Reward programmes, long service awards and staff recognition and incentives.
In our Fridays Family, we celebrate people of all stripes. We believe diversity and inclusion are essential ingredients for a successful, happy and thriving environment, which is why we live and breathe our TGI Fridays values of Pride, Passion, Personality and Protection. Through our "Pridays" forum, we have launched an LGBTQ+ charity partnership. We hold Women In Business and Disability forums - open for all to join and be a part of. We are an equal opportunities employer.
That Fridays feeling is freedom, excitement, lightness and acceptance. Uncontrollable laughter. Time to do you. To let go. To truly be yourself. No judgement, no pressure, no worries.
And remember - "No one ever made a difference by being like everyone else." - P.T Barnum
Candidates must be over compulsory school leaving age to apply for this position.
Deputy General Manager employer: TGI Fridays UK
Contact Detail:
TGI Fridays UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Familiarise yourself with TGI Fridays' values: Pride, Passion, Personality, and Protection. Show how you embody these values in your interactions with the team and during any networking opportunities.
✨Tip Number 2
Engage with current employees or managers at TGI Fridays through social media platforms like LinkedIn. Ask them about their experiences and what they believe makes a successful Deputy General Manager.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales and improved team performance in previous roles. This will demonstrate your capability to meet the key objectives outlined in the job description.
✨Tip Number 4
Visit a TGI Fridays location and observe the operations. Take note of the atmosphere, customer interactions, and team dynamics. This insight can help you tailor your approach during interviews and show your genuine interest in the brand.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, immerse yourself in TGI Fridays' values and culture. Highlight your alignment with their Pride, Passion, Personality, and Protection values in your application.
Tailor Your CV: Make sure your CV reflects your hospitality leadership experience and any achievements in driving sales. Use specific examples that demonstrate your ability to lead and inspire a team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the hospitality industry and your enthusiasm for the TGI Fridays brand. Share personal anecdotes that showcase your personality and how you embody their values.
Showcase Your Leadership Skills: In both your CV and cover letter, emphasise your experience in motivating teams and delivering exceptional guest experiences. Provide concrete examples of how you've successfully managed operations in a fast-paced environment.
How to prepare for a job interview at TGI Fridays UK
✨Embrace the TGI Fridays Values
Make sure to demonstrate your understanding of Pride, Passion, Personality, and Protection during the interview. Share examples from your past experiences that reflect these values, as they are at the core of what TGI Fridays stands for.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll be leading a team. Prepare to discuss your leadership style and provide specific instances where you've successfully motivated and engaged a team in a fast-paced environment.
✨Know the Brand Inside Out
Familiarise yourself with TGI Fridays' history, menu, and unique offerings. Being able to speak passionately about the brand will show your commitment and enthusiasm for the role, making you stand out as a candidate.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle various situations in the restaurant environment. Think about challenges you've faced in previous roles and how you overcame them, particularly in relation to guest satisfaction and operational efficiency.
