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- Tasks: Lead the team to deliver an unforgettable dining experience and maintain high standards.
- Company: Join TGI Fridays, the home of feel-good American grill vibes.
- Benefits: Enjoy a guaranteed 48-hour contract, 30 days holiday, and private healthcare.
- Why this job: Be part of a vibrant team and fast-track your career in hospitality.
- Qualifications: Experience in hospitality and strong leadership skills required.
- Other info: Participate in exciting travel experiences and skill development programmes.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Competitive Salary, guaranteed 48-Hour contract & unlimited TRONC
We are SO back! At TGI Fridays we are the home of the feel-good American grill and we are famous for bringing our guests back to a freedom they never knew they missed.
As Deputy General Manager you will be guest obsessed to deliver a magical experience with real food, real vibes and a spirit of celebration.
Our “Showtime” guest journey brings an American style service to every shift, every plate and every table.
Join our leadership team today and experience the opportunity to be bold, be brilliant and be real!
Apply directly to us and enjoy the following benefits:
- Guaranteed 48-hour contract (over 7-day operation)
- 30 days paid holiday each year.
- Enhanced pension benefits and private medical healthcare
- 50% discount on food in our restaurants for you and up to 5 guests
- Participation in our many reward programmes, long service awards, leadership conferences and many cultural events through the year
- Participation in local incentives that offer exciting and unique travel experiences globally.
- Skill development programmes that will support you in fast-tracking your career progression.
- Participation in our Apprenticeships programmes that are available to all levels.
- A generous Refer a Friend scheme with great bonuses paid for each successful referral.
- Unlimited TRONC
- Family Friendly policies including enhanced maternity and paternity pay.
- Wellbeing and support services designed for everyday life and/or significant moments.
- Access to a 24/7 helpline of nurses, counsellors, midwives and pharmacists.
- Discounted gym membership and online fitness classes.
- Flexible pay – early access to your pay; savings accounts; discounts; cashback; access to personal financial coaches and learning resources.
- The opportunity to make new friends along the way.
Being a Deputy General Manager
Reporting into the General Manager you will be involved in all aspects of store operations. Our DGMs lead our teams, maintain our standards, and offer the BEST experience to our guests. You lead the Fridays Family in store today so you can learn to run your own restaurant tomorrow.
This will include:
- Leading and inspiring the performance of the store team through our TGI Friday’s values.
- Overseeing aspects of the store’s operation and performance, including, but not limited to, People, Guest, Sales, Profit, Operations, Health & Safety and Property.
- Ensuring that TGI Friday’s standards are maintained, and the restaurant performance delivers its targets.
- Creating an environment within store where our teams and guests feel valued, loyal and are celebrated.
- Leading by example and being a cultural ambassador for TGI Fridays.
- Being the next generation of Deputy General Managers!!
About you:
The successful applicant should be able to demonstrate the following:
- Solid experience in a similar role, with a proven track record of leading and delivering.
- The ability to demonstrate the delivery of a guest obsessed culture.
- Restaurant / hospitality experience
- Proven track record of leading teams to success
- Strong financial skills and be able to comfortably manage all audits and due diligence.
- The ability and skill to manage budgets, labour controls and forecasting.
- Strong commercial acumen that enables you to drive sales and deliver business results.
- Excellent problem-solving skills and the ability to think fast.
- Great communication skills that allow you to lead and inspire a team and delight our guests.
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Deputy General Manager employer: TGI Fridays UK
Contact Detail:
TGI Fridays UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Get to know the company culture! Before your interview, dive into TGI Fridays' vibe. Check out their social media and website to see what they're all about. This will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your storytelling skills! When you're in the interview, share specific examples of how you've led teams or improved guest experiences. We want to hear your success stories that align with TGI Fridays' values.
✨Tip Number 3
Be ready to ask questions! Show us you're engaged by preparing thoughtful questions about the role and the team. This not only demonstrates your interest but also helps you figure out if this is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the amazing benefits we offer, like skill development programmes and flexible pay options.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you love the hospitality industry and how you can bring that energy to TGI Fridays.
Tailor Your CV: Make sure your CV is tailored to the Deputy General Manager position. Highlight your relevant experience and skills that match what we're looking for, like leading teams and delivering exceptional guest experiences.
Be Specific: Use specific examples in your application to demonstrate your achievements. Whether it's a successful project or a time you turned a guest's experience around, we want to hear about it!
Apply Through Our Website: Don't forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for all the amazing benefits we offer.
How to prepare for a job interview at TGI Fridays UK
✨Know the TGI Fridays Vibe
Before your interview, dive into the TGI Fridays culture. Familiarise yourself with their values and the 'Showtime' guest journey. This will help you connect your experience to their mission of delivering a magical experience.
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to lead and inspire. Prepare examples from your past roles where you've successfully managed teams or improved performance. Be ready to discuss how you can bring that same energy to TGI Fridays.
✨Demonstrate Guest Obsession
TGI Fridays is all about being guest obsessed. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to show you understand the importance of creating memorable experiences.
✨Be Financially Savvy
Since the role involves managing budgets and driving sales, brush up on your financial skills. Be prepared to discuss how you've handled budgets in the past and how you can contribute to TGI Fridays' success through strong commercial acumen.
