Deputy General Manager

Deputy General Manager

Greenhithe Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, oversee operations, and create memorable guest experiences.
  • Company: TGI Fridays is a vibrant restaurant known for its energetic atmosphere and iconic American cuisine.
  • Benefits: Enjoy a guaranteed 48-hour contract, 50% food discount, and flexible working arrangements.
  • Why this job: Join a culture of celebration and creativity, with opportunities for personal growth and leadership.
  • Qualifications: Previous leadership experience in hospitality or fast-paced environments is essential.
  • Other info: Diversity and inclusion are core values; everyone is invited to belong.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Job Title: Deputy General Manager – TGI Fridays
Location: Various UK Locations
Contract: Full-Time | Guaranteed 48-Hour Contract
Step Into the Spotlight: Deputy General Manager
Lead The Show Where Every Shift Is Showtime
The red and white stripes. The buzz of Americana. The energy of clinking cocktail shakers and the roar of a crowd. Since 1965, TGI Fridays has been more than a restaurant — it’s been a stage for unforgettable experiences.
Before flair became famous — we created it.
Before bartenders were performers — we trained them.
Before snacks became legends — we served up the original Loaded Potato Skins.
This isn’t just a job. It’s an act of passion, a rhythm of service, and a full-throttle celebration of food, people, and high-impact hospitality. We don’t just serve — we create moments. Every shift, every plate, every Friday.
Your Role: Director of the Floor
As a Deputy General Manager at Fridays, you’re not behind the scenes — you’re front and centre. You lead with energy, direct the performance of your team, and set the pace for a memorable guest experience. You’re a motivator, a mentor, and a strategist. You bring vision, flair, and confidence — and in return, you gain the foundation to run your own Fridays location in the near future.
Key Scenes in Your Script

  • Lead the Performance: Inspire and energise your team through Fridays’ core values — Pride, Passion, Personality, and Protection.
  • Own the Production: Oversee operations, including people management, guest satisfaction, profitability, and health & safety.
  • Deliver the Atmosphere: Maintain standards, drive excellence, and keep the vibe electric — every detail matters.
  • Build Connections: Create loyalty with both your team and your guests — relationships are the heartbeat of success.
  • Champion the Brand: Live and breathe the Fridays culture. Your leadership sets the tone and builds the legacy.
  • Step into the Future: This role is the launchpad to your own General Manager opportunity.

About You

  • You bring leadership experience from hospitality or another fast-paced, guest-facing business.
  • You love food, drink, and delivering outstanding customer experiences.
  • You thrive under pressure and keep the energy high with a great sense of humour.
  • You’re passionate about developing people and growing a team.
  • You’re ready to step into a long-term leadership role, not just a temporary gig.
  • Availability for evenings and weekends is essential — it’s when the real show begins.

Your Backstage Perks

  • Guaranteed 48-hour contract
  • Annual performance-based incentive programme
  • Leadership training via the Aspire Development Pathway and national apprenticeship schemes
  • Invitations to attend exclusive Leadership Conferences
  • 50% discount on food for you and up to five guests
  • Optional private medical insurance
  • Wagestream access – view and manage your pay in real time
  • Support through Hospitality Action for mental health and wellbeing
  • Recognition schemes, long service awards, and incentive rewards
  • Flexible working arrangements and pension scheme participation
  • A culture built on celebration, creativity, and connection

Who We Are
We’re proud to celebrate every stripe — whoever you are, wherever you\’re from, and whatever you bring.
Diversity and inclusion are at the heart of everything we do. Through our “Pridays” forum and dedicated programmes, we champion LGBTQ+ rights, gender equality, accessibility, and individual expression. At Fridays, we don’t ask you to fit in — we invite you to belong.
“No one ever made a difference by being like everyone else.” – P.T. Barnum
Ready to Lead the Show?
If you\’re over school-leaving age and ready to join a team where craft meets celebration , teamwork becomes theatre , and joy takes centre stage — this is your cue.
Apply now and take your place in the Fridays story. Your future is on the menu. #J-18808-Ljbffr

Deputy General Manager employer: TGI Fridays UK

At TGI Fridays, we offer an exhilarating work environment where every shift is a chance to shine. As a Deputy General Manager, you'll not only lead a passionate team but also enjoy extensive growth opportunities through our Aspire Development Pathway and exclusive leadership conferences. With a culture rooted in celebration, creativity, and inclusivity, plus perks like a guaranteed 48-hour contract and generous discounts, Fridays is the perfect stage for those looking to make a meaningful impact in hospitality.
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Contact Detail:

TGI Fridays UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy General Manager

✨Tip Number 1

Familiarise yourself with TGI Fridays' core values: Pride, Passion, Personality, and Protection. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your leadership style.

✨Tip Number 2

Showcase your experience in fast-paced, guest-facing environments by sharing specific examples of how you've successfully led teams and enhanced customer experiences. This will highlight your suitability for the role.

✨Tip Number 3

Engage with current or former employees on platforms like LinkedIn to gain insights into the company culture and expectations. This knowledge can help you tailor your approach during interviews.

✨Tip Number 4

Prepare to discuss your vision for maintaining high standards and creating a vibrant atmosphere in the restaurant. Think about how you would implement strategies to enhance guest satisfaction and team morale.

We think you need these skills to ace Deputy General Manager

Leadership Skills
Team Management
Customer Service Excellence
Operational Oversight
Profitability Management
Health & Safety Compliance
Motivational Skills
Conflict Resolution
Communication Skills
Time Management
Adaptability in Fast-Paced Environments
Event Planning
Training and Development
Relationship Building
Creativity and Innovation

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Deputy General Manager at TGI Fridays. Highlight your leadership experience and how it aligns with their core values of Pride, Passion, Personality, and Protection.

Tailor Your CV: Customise your CV to reflect your relevant experience in hospitality or fast-paced environments. Emphasise your ability to inspire teams, manage operations, and deliver exceptional guest experiences.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the brand. Use specific examples from your past experiences that demonstrate your leadership skills and commitment to creating memorable moments for guests.

Showcase Your Personality: TGI Fridays values personality and flair. Make sure your application reflects your unique character and enthusiasm for the hospitality industry. Let your passion shine through in every part of your application.

How to prepare for a job interview at TGI Fridays UK

✨Show Your Passion for Hospitality

Make sure to express your love for the hospitality industry during the interview. Share specific experiences where you went above and beyond to create memorable moments for guests, as this aligns perfectly with TGI Fridays' core values.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight your ability to motivate and mentor others, as well as how you handle challenges and maintain high energy levels during busy shifts.

✨Emphasise Team Building

Discuss your approach to building strong relationships within your team and with guests. Share strategies you've used to foster loyalty and create a positive atmosphere, which is crucial for the Deputy General Manager role.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about past situations where you had to manage guest satisfaction or operational challenges, and be ready to explain your thought process.

Deputy General Manager
TGI Fridays UK
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  • Deputy General Manager

    Greenhithe
    Full-Time
    36000 - 60000 ÂŁ / year (est.)

    Application deadline: 2027-09-04

  • T

    TGI Fridays UK

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