At a Glance
- Tasks: Lead a vibrant team to deliver unforgettable dining experiences and operational excellence.
- Company: Join TGI Fridays, the home of feel-good American grill vibes.
- Benefits: Enjoy a guaranteed 48-hour contract, 30 days holiday, and amazing discounts.
- Other info: Join a diverse team that celebrates individuality and offers great career growth.
- Why this job: Be bold, be brilliant, and make a real impact in a fun environment.
- Qualifications: Proven leadership experience in hospitality and a passion for guest satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
Competitive Salary, guaranteed 48-Hour contract & unlimited TRONC. We are SO back! At TGI Fridays we are the home of the feel‑good American grill and we are famous for bringing our guests back to a freedom they never knew they missed.
As General Manager you will be guest obsessed to deliver a magical experience with real food, real vibes and a spirit of celebration. Our “Showtime” guest journey brings an American style service to every shift, every plate and every table. Join our leadership team today and experience the opportunity to be bold, be brilliant and be real!
Apply directly to us and enjoy the following benefits:
- Guaranteed 48‑hour contract (over 7‑day operation)
- 30 days paid holiday each year.
- Enhanced pension benefits and private medical healthcare
- 50% discount on food in our restaurants for you and up to 5 guests
- Participation in our many reward programmes, long service awards, leadership conferences and many cultural events through the year
- Participation in local incentives that offer exciting and unique travel experiences globally.
- Skill development programmes that will support you in fast‑tracking your career progression.
- A generous Refer a Friend scheme with great bonuses paid for each successful referral.
- Unlimited TRONC
- Family Friendly policies including enhanced maternity and paternity pay.
- Wellbeing and support services designed for everyday life and/or significant moments.
- Access to a 24/7 helpline of nurses, counsellors, midwives and pharmacists.
- Discounted gym membership and online fitness classes.
- The opportunity to make new friends along the way.
Being a General Manager:
Reporting to your Regional Operations Manager, you will assume full responsibility for the delivery of operational excellence in your restaurant. This will include:
- Full accountability for the effective delivery of people, guest experience, sales, profit, operational standards, Health & Safety and running FOH / BOH operations
- Ensuring that TGI Friday’s standards are maintained, and the store performance delivers budget and growth through a People First, Guest Obsessed, Operational Excellence Strategy
- Leading by example and being a cultural ambassador for TGI Fridays
About You:
To be successful you will need to demonstrate the following:
- Solid experience in a similar role, with a proven track record of leading and delivering.
- The ability to demonstrate the delivery of a guest obsessed culture.
- Restaurant / hospitality experience/ Kitchen Experience
- Proven track record of leading teams to success
- Strong financial skills and be able to comfortably manage all audits and due diligence.
- The ability and skill to manage budgets, labour controls and forecasting.
- Strong commercial acumen that enables you to drive sales and deliver business results.
- Excellent problem‑solving skills and the ability to think fast.
- Great communication skills that allow you to lead and inspire a team and delight our guests.
- Showing your amazing personality every shift to make it a great experience for every guest.
About Us:
At TGI Fridays we celebrate individuality and authenticity. We celebrate diversity through our “Pridays” forum and inclusivity programmes. We support LGBTQ+ rights, gender equity and accessibility by encouraging our team to bring their true self to every shift. We all belong in the Fridays Family.
General Manager in Birmingham employer: TGI Fridays UK
At TGI Fridays, we pride ourselves on being an exceptional employer that champions a vibrant work culture and prioritises employee well-being. As a General Manager, you will enjoy a guaranteed 48-hour contract, generous holiday allowance, and numerous opportunities for personal and professional growth, all while leading a team dedicated to delivering unforgettable guest experiences. Join us in a dynamic environment where your leadership can shine, and be part of a community that values diversity, inclusivity, and the celebration of individuality.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like TGI Fridays UK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to TGI Fridays UK
Don't be shy about reaching out to TGI Fridays UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about TGI Fridays UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at TGI Fridays UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
