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- Tasks: Lead maintenance services to ensure safe and efficient restaurant operations across the UK.
- Company: Join TGI Fridays, a vibrant brand focused on unforgettable experiences.
- Benefits: Dynamic work culture, career development, and the chance to make a real impact.
- Other info: Flexibility to travel and a full UK driving licence needed.
- Why this job: Shape the future of our restaurants while enhancing your career in a supportive environment.
- Qualifications: Experience in multi-site facilities management and strong compliance knowledge required.
The predicted salary is between 45000 - 55000 £ per year.
About The Role
At TGI Fridays, we’re all about delivering unforgettable experiences—and that starts with safe, compliant, and well-maintained restaurants. We’re looking for a Maintenance Manager to lead the delivery of best-in-class maintenance services across our UK estate. This is a field-based role responsible for ensuring our restaurants operate safely, efficiently, and with minimal disruption. You’ll oversee planned preventative maintenance, refurbishment programmes, statutory compliance, and reactive support—including 24/7 emergency response where required.
Key Responsibilities
- Ensure restaurants can respond effectively to business-critical, health & safety, and emergency situations to minimise downtime and maintain safe, legal trading.
- Deliver all maintenance services to agreed timeframes, budgets, quality standards, and SLAs.
- Maintain full statutory and mandatory compliance across the estate.
- Drive continuous improvement and cost efficiencies in line with planned programmes.
- Reduce business interruptions by implementing and enhancing preventative maintenance strategies.
- Develop processes that balance planned and reactive maintenance to minimise disruption.
- Manage building assets and equipment in line with statutory requirements and lifecycle cost principles.
- Develop long-term asset lifecycle strategies, including end-of-life planning and investment proposals.
- Oversee all maintenance contracts, ensuring consistent service delivery, cost control, and quality assurance.
- Monitor supplier performance through SLAs and KPIs, driving improvements where needed.
- Establish robust contractor management processes, including approval schemes and H&S compliance (RAMS, CPPs).
- Work with the Head of Capital Projects to deliver refurbishment programmes and prioritise investment.
- Lead, mentor, and develop the internal maintenance team to deliver best-in-class support.
- Promote continuous professional development and stay up to date with industry best practices and legal requirements.
Skills & Experience
- Proven experience in a similar role within a fast-paced, multi-site environment.
- Strong relationship-building skills with internal and external stakeholders.
- Excellent communication and problem-solving abilities, with the ability to perform under pressure.
- Solid understanding of compliance and Health & Safety regulations (including HVAC).
- Experience managing budgets and delivering cost efficiencies.
- Technical knowledge of M&E, HVAC, and building maintenance.
- Multi-site facilities management experience (minimum 5 years in a Manager/Supervisor role).
- Experience within hospitality or leisure is advantageous.
- CAFM system experience.
- Contractor and supplier management expertise.
- Highly organised with the ability to manage multiple priorities effectively.
- IWFM membership (desirable).
Additional Requirements
- Full, clean UK driving licence.
- Flexibility to travel and stay overnight when required.
Why Join Us?
At TGI Fridays, you’ll be part of a vibrant, people-first culture where innovation, collaboration, and operational excellence are at the heart of everything we do. This is an opportunity to make a real impact across a nationally recognised brand while developing your career in a dynamic and supportive environment.
Head of Property Maintenance in Bedford employer: TGI Fridays UK
Contact Detail:
TGI Fridays UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Property Maintenance in Bedford
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Show Off Your Skills
When you land that interview, make sure to highlight your experience with compliance and maintenance management. Use specific examples from your past roles to demonstrate how you've tackled challenges and improved processes. We want to see how you can bring that expertise to TGI Fridays!
✨Research the Company
Before any interview, do your homework on TGI Fridays. Understand their values, culture, and what they’re looking for in a Maintenance Manager. This will not only help you tailor your answers but also show that you’re genuinely interested in being part of the team.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and really keen on joining us at TGI Fridays.
We think you need these skills to ace Head of Property Maintenance in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Maintenance Manager role. Highlight your experience in multi-site facilities management and any specific achievements that align with the key responsibilities mentioned in the job description.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re the perfect fit for this role. Use it to showcase your relationship-building skills and your understanding of compliance and health & safety regulations, as these are crucial for the position.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully solved problems under pressure. This will demonstrate your ability to perform in a fast-paced environment, which is key for us at TGI Fridays.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TGI Fridays UK
✨Know Your Stuff
Make sure you brush up on your knowledge of compliance and health & safety regulations, especially around HVAC and M&E. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of maintaining safe and compliant restaurants.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed maintenance in a multi-site environment. Highlight any cost efficiencies you've implemented or how you've improved service delivery. This will demonstrate your ability to handle the responsibilities of the Maintenance Manager position.
✨Build Relationships
Since this role involves working with various stakeholders, think about how you can showcase your relationship-building skills. Be ready to discuss how you've collaborated with contractors and suppliers in the past, and how you ensure consistent service delivery while managing performance through SLAs and KPIs.
✨Ask Smart Questions
Prepare thoughtful questions about TGI Fridays' current maintenance strategies and future plans. This shows your genuine interest in the company and the role. You might ask about their approach to preventative maintenance or how they measure success in their maintenance programmes.