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- Tasks: Create a welcoming environment and deliver exceptional customer service.
- Company: TGJones, a fresh face of a trusted British brand with exciting ambitions.
- Benefits: In-store discounts, flexible shifts, employee assistance programme, and career growth opportunities.
- Other info: Inclusive culture where everyone can be themselves and thrive.
- Why this job: Join a supportive team and help customers create lasting memories.
- Qualifications: Strong communication skills and a commitment to high standards.
The predicted salary is between 8 - 12 £ per hour.
Contract Type: Fixed Term Until 31 August 2026
6hrs per week - Working Weekends. Must be able to do both Saturdays and Sundays.
We pay in line with UK age related minimum and living wage rates – so your pay will depend on your age group:
- 16-18 years: £8.00
- 18-20: £10.85
- 21+: £12.71
With a rich heritage and a new name, TGJones is the fresh face of a much-loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become ‘Your Hub of the High Street’.
About the role
As a Sales Assistant, you’ll play a key role in creating a welcoming, helpful environment for every customer who walks through our doors. Whether you're working solo or with your team, you’ll help keep the store running smoothly and looking its best. It’s about being there for life’s little (and big) moments. From first days at school to first birthdays, you'll help our customers find what they need to make lasting memories.
Key responsibilities will include:
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
- Meeting high standards of display and visual merchandising helping customers find what they're looking for easily
- Being part of a team supporting colleagues
About you
We’re looking for people who want to build a career, not just find a job - individuals who have a strong commitment to delivering an outstanding in-store experience for every customer, and who are driven to achieve high standards and contribute to the shared success in their store.
Skills needed for this role will include:
- Confidence in speaking with customers, responding to their needs effectively
- Ability to collaborate with colleagues creating a positive working environment
- Excellent attention to detail and pride in your work
About us
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous 3rd party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best. No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you - you’re welcome here. If you need any adjustments during the selection process, just let our Talent Acquisition team know—we’re happy to help!
Sales Assistant - Walton on Thames in Walton-on-Thames employer: TG Jones
Contact Detail:
TG Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Walton on Thames in Walton-on-Thames
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on TGJones. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident when it comes to discussing your customer service skills and how you can contribute to creating a welcoming environment.
✨Tip Number 3
Show your personality! When you meet the team, let your true self shine through. TGJones is looking for individuals who are not just skilled but also passionate about delivering an outstanding experience for customers. Be yourself and let them see why you'd be a great fit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there. Don’t miss out on the chance to join a team that values its people and offers real growth potential!
We think you need these skills to ace Sales Assistant - Walton on Thames in Walton-on-Thames
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. Share a bit about what makes you tick and why you’re excited about joining TGJones.
Tailor Your Application: Make sure to tailor your application to the Sales Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your customer service skills or teamwork abilities. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos – first impressions count!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at TG Jones
✨Know the Company
Before your interview, take some time to research TGJones. Understand their values, mission, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Assistant, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This could be anything from resolving an issue to creating a memorable shopping experience.
✨Demonstrate Team Spirit
TGJones values collaboration, so be ready to discuss how you work well with others. Think of instances where you supported colleagues or contributed to a positive team environment. Highlighting your teamwork skills will resonate well with the interviewers.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a polished look that reflects the welcoming and professional atmosphere of TGJones. This shows that you respect the opportunity and are serious about the role.