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- Tasks: Deliver exceptional customer service and maintain store standards.
- Company: Join WHSmith, a beloved high street brand with 230 years of heritage.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work environment.
- Why this job: Be part of a team that helps customers celebrate life's milestones.
- Qualifications: Passion for customer experience and strong communication skills.
- Other info: Inclusive workplace with opportunities for personal growth and wellbeing support.
The predicted salary is between 24000 - 36000 £ per year.
WH Smith has a remarkable heritage and we have occupied our place as the Hub of the High Street and in our customers' hearts for 230 years. Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.
As a Sales Assistant you will provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud they are starting and sharing their journeys with us, whether it is their first job, their first day at school, or their first birthday.
What being a Sales Assistant is all about:
- Delivering an exceptional customer service to all customers
- Carrying out stock replenishment, ensuring all areas of the store remain tidy and inviting for our customers
- Meeting high standards of display and visual merchandising helping customers find what they are looking for easily
- Being part of a team supporting colleagues
What our Stores would love to see:
- A passion for customers having an exceptional experience in store
- Confident in communicating within the team
- Motivated to achieve fantastic results and standards
- Adaptable to meet company requirements and goals
How we reward our teams:
We know you will work hard to make WHSmith a success and our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we will reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.
Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial. WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.
Sales Assistant in Lewes employer: TG Jones
Contact Detail:
TG Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant in Lewes
✨Tip Number 1
Get to know WHSmith! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just another candidate – you’re genuinely excited about being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate how you’d handle different customer interactions. Being able to share real-life examples will make you stand out as a Sales Assistant.
✨Tip Number 3
Network like a pro! Connect with current or former WHSmith employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you’re proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales Assistant in Lewes
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for providing exceptional customer service shine through. Share any relevant experiences where you’ve gone above and beyond to help customers, as this is what we value at WHSmith.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. Highlight your ability to work both independently and as part of a team, as well as your adaptability to meet company goals.
Keep It Neat and Professional: Just like we keep our stores tidy and inviting, ensure your application is well-organised and free from errors. A clean, professional layout will make a great first impression and show us that you care about the details.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. This way, you can easily track your application status and stay updated on any next steps. We can’t wait to hear from you!
How to prepare for a job interview at TG Jones
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think about times you've gone above and beyond for a customer or how you've handled difficult situations. WHSmith values exceptional customer experiences, so be ready to share specific examples.
✨Show Your Team Spirit
Being a Sales Assistant means working as part of a team. Prepare to discuss how you’ve collaborated with others in previous roles. Highlight any experiences where teamwork led to achieving great results, as this will resonate well with the interviewers.
✨Demonstrate Your Adaptability
WHSmith looks for candidates who can adapt to changing situations. Think of instances where you had to adjust quickly to new challenges or changes in your work environment. Share these stories to show that you can thrive in a dynamic retail setting.
✨Be Ready to Discuss Visual Merchandising
Since maintaining high standards of display is key for this role, come prepared to talk about your understanding of visual merchandising. If you have any experience in arranging products or creating appealing displays, make sure to mention it during the interview.
