IT System Administrator in London

Roles and Responsibilities

Install, configure, and troubleshoot hardware and software systems, including operating systems, applications, and network components

Microsoft 365 administration on Intune, Entra ID, Sharepoint, Exchange, and Defender

Server administration on cloud and on premise, Domain Controller, Active Directory, IIS, DNS, VOIP, LDAP

Network administration on firewall, switches, VPN, VLAN, WiFi controller

Resolve Level 1 and 2 computer or application issues to local and remote users

Escalation of Level 3 Application Issues to third-party vendors

Maintain proper logging and maintenance of help desk requests via ticketing system

Conduct regular system backups minimize data loss in the event of a system failure

Maintain IT related Fixed Assets to support onboarding/ offboarding process

Maintain and ensure compliance with all IT/ISO related policies and procedures

IT project coordination and vendor management

Qualifications

Diploma / Bachelor\’s degree in Computer Science, Information Technology, or a related field

2-4 years of experience as an IT Systems Administrator or similar role

Familiarity with Windows systems and environments

Proven experience on Microsoft 365 platform and Cloud Iaas

Experience with networking concepts and technologies

Experience with Cisco Meraki and Microsoft Power Platform is a plus

Knowledge in cybersecurity practice is a plus

Excellent problem-solving and communication skills, team player and able to work independently with minimal supervision

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