Transport for Wales is seeking a Retail Strategy Manager to support the delivery of the retail channel and fulfilment strategy, focusing on cost optimisation and improving the customer proposition for ticket purchases.
You will develop and implement ticket fulfilment, channel optimisation and fraud reduction plans, work with the Commercial Strategy Lead, and report on benefits and progress to drive revenue growth and cost savings. Welsh language skills are encouraged though not essential.
Ticketing & Retail Strategy Manager employer: TfW Business Daily Group
Transport for Wales is an exceptional employer, dedicated to fostering a collaborative and inclusive work culture that values diversity and innovation. With a strong focus on employee growth, we offer opportunities for professional development, including support for learning the Welsh language, ensuring our team is equipped to drive meaningful change in sustainable transport across Wales. Join us in shaping the future of travel while enjoying a supportive environment that prioritises your well-being and career advancement.
