At a Glance
- Tasks: Coordinate Rail Replacement Services and ensure smooth travel for passengers.
- Company: Transport for Wales, dedicated to excellent customer service.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Join a dynamic team focused on enhancing travel for everyone.
- Why this job: Make a real difference in passenger experiences during travel disruptions.
- Qualifications: Strong communication skills and knowledge of local geography; Welsh language skills are a plus.
Transport for Wales is seeking a role to provide coordination support for Rail Replacement Services (RRS) at operating locations. The role focuses on minimising passenger disruption during mode changes and maintaining proactive communication with RRS control staff.
You will deliver excellent customer service, inform passengers of travel updates, and have a good working knowledge of the TfW network and local geography to assist travellers effectively. Welsh language skills are a welcome addition.
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Rail Replacement Operations Coordinator employer: TfW Business Daily Group
Transport for Wales is an excellent employer, offering a supportive work culture that values teamwork and dedication. Employees benefit from comprehensive training opportunities, including Welsh language support, and enjoy a meaningful role in maintaining cleanliness and safety across the transport network. With a focus on employee well-being and development, working with us means being part of a community committed to delivering high standards in public service.
