Transport for Wales is seeking a Customer Data Research Coordinator to support the implementation of the Customer Experience Strategy by coordinating research using Voice of the Customer and Customer Live, delivering measurable data.
You will manage supplier relationships, coordinate research requests, develop dashboards, maintain research standards, and present insights to stakeholders up to director level; proficient in Power BI, Excel, and PowerPoint.
#J-18808-LjbffrCustomer Insights & Data Research Specialist in Pontypridd employer: TfW Business Daily Group
Transport for Wales is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With a strong commitment to safety and sustainability, employees are empowered to make a meaningful impact on the future of transport in Wales while benefiting from opportunities for training, including Welsh language courses. Join us in shaping a multimodal transport network that enhances the lives of our communities.
