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- Tasks: Help manage the store and provide top-notch customer service.
- Company: Join a dynamic retail team in Middlesbrough.
- Benefits: Enjoy competitive pay, discounts, and exciting incentives.
- Why this job: Be a key player in a vibrant retail environment with growth opportunities.
- Qualifications: One year of supervisory experience and GCSE education.
- Other info: Receive industry-leading training and develop your management skills.
The predicted salary is between 12000 - 18000 £ per year.
Location: Middlesbrough
Discipline: Retail
Job type: Permanent (24 hours per week)
Overview
Responsible for helping the Store Manager manage the store by providing excellent customer service whilst ensuring sales are maximised at every opportunity and establishing efficient methods of operation. This position is hands-on and will play a pivotal part in staff training and development.
Responsibilities
- Help to manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service.
- Take a lead role in resolving customer questions and queries.
- Follow guidelines to ensure that all products are presented/displayed to their best advantage.
- Ensure that all products are correctly coded, priced and accurate POS is used.
- Actively promote the company and role in the local marketplace.
- Continue to develop self and role by studying relevant training materials and store information.
Skills / Experience / Knowledge Needed
- A minimum of one-year experience within a supervisor/management capacity.
- Educated to GCSE level or equivalent.
- Excellent time management skills.
- Strong verbal and written communication skills.
- IT skills, Microsoft Outlook, Word and Excel.
Required Skills
- Customer service focused.
- Adaptable with a can-do attitude.
- Strong communication and interpersonal skills.
Benefits
- Competitive salary.
- Merchandise discount.
- Exciting store incentives.
- Industry leading training and development programmes.
- Progression pathways.
Seniority Level: Mid-Senior level
Employment type: Full-time (though 24 hours per week)
Job function: Management
Industries: Retail
Assistant Manager - Middlesbrough - 24h employer: TFS BUYING LIMITED
Contact Detail:
TFS BUYING LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Middlesbrough - 24h
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with customers and what values they promote. This will help you tailor your answers and show that you're a great fit for the team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you'd handle different situations, like resolving a complaint or training a new team member. Being prepared will boost your confidence and show that you can think on your feet.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the store. They might share valuable insights that could give you an edge during the interview.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team and ready to take on the challenge.
We think you need these skills to ace Assistant Manager - Middlesbrough - 24h
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any management roles you've had, as this will show us you're a great fit for the Assistant Manager position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you want to work with us at StudySmarter and how your background aligns with our values. Be genuine and let your personality come through!
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application is clear and concise. Avoid jargon and keep it professional yet friendly – we want to see your interpersonal skills right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do!
How to prepare for a job interview at TFS BUYING LIMITED
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant Manager role and its responsibilities. Familiarise yourself with the job description, especially the focus on customer service and team management. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
Since this position involves managing a team, be prepared to discuss your previous leadership experiences. Think of specific examples where you trained or coached staff, resolved conflicts, or improved team performance. This will show that you can step up and lead effectively.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer queries and complaints. Prepare some scenarios from your past experience where you successfully resolved issues or provided exceptional service. This will highlight your customer service focus and adaptability.
✨Dress the Part and Be Professional
Even though it’s a retail position, first impressions matter! Dress smartly and maintain a professional demeanour during the interview. This shows respect for the company and the role, and it sets a positive tone for the conversation.
