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- Tasks: Support the Store Manager in delivering excellent customer service and maximising sales.
- Company: Join The Fragrance Shop, a vibrant retail environment in Liverpool.
- Benefits: Enjoy competitive salary, merchandise discounts, and exciting store incentives.
- Why this job: Be part of a passionate team and develop your management skills.
- Qualifications: One year of supervisory experience and GCSE level education required.
- Other info: Flexible 24-hour work week with great progression opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Overview
The Fragrance Shop are looking for a passionate, ambitious and experienced Assistant Manager to join the team and support with the day-to-day store management.
Location: Liverpool
Discipline: Retail
Job type: Permanent
Job ref: 007505
Published: about 5 hours ago
Role: Responsible for helping the Store Manager manage the store by providing excellent customer service whilst ensuring sales are maximised at every opportunity and establishing efficient methods of operation. This position is hands-on and will play a pivotal part in staff training and development.
Responsibilities
- Help to manage a team of consultants by training, coaching, delegating and empowering them to provide excellent customer service.
- Take a lead role in resolving customer questions and queries.
- Follow guidelines to ensure that all products are presented/displayed to their best advantage.
- Ensure that all products are correctly coded, priced and accurate POS is used.
- Actively promote the company and role in the local marketplace.
- Continue to develop self and role by studying relevant training materials and store information.
Skills/Experience/Knowledge Needed
- A minimum of one-year experience within a Supervisor/Management capacity.
- Educated to GCSE level or equivalent.
- Excellent time management skills.
- Strong verbal and written communication skills.
- IT skills, Microsoft Outlook, Word and Excel.
Required Skills
- Customer service focused.
- Adaptable with a can do attitude.
- Strong communication and interpersonal skills.
Benefits
- Competitive Salary.
- Merchandise discount.
- Exciting store incentives.
- Industry leading training and development programmes.
- Progression Pathways.
- This role is contracted to 24 hours per week.
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Assistant Manager - Liverpool Area employer: TFS BUYING LIMITED
Contact Detail:
TFS BUYING LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Liverpool Area
✨Tip Number 1
Get to know the company! Research The Fragrance Shop and understand their values, products, and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to retail management. Think about scenarios where you've demonstrated leadership, customer service, and problem-solving skills. We want you to shine!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Assistant Manager - Liverpool Area
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you're genuinely excited about joining The Fragrance Shop and contributing to the team in Liverpool.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in retail management and customer service. We love seeing how your skills align with what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your written communication is easy to read and free of jargon. This will help us understand your qualifications better.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Assistant Manager position in Liverpool.
How to prepare for a job interview at TFS BUYING LIMITED
✨Know the Company Inside Out
Before your interview, take some time to research The Fragrance Shop. Understand their values, products, and what sets them apart in the retail market. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to lead a team. Prepare examples from your past experience where you've successfully trained or motivated staff. Highlight your ability to resolve conflicts and enhance team performance, as this will demonstrate your readiness for the role.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer queries and complaints. Think of specific situations where you provided excellent service or turned a negative experience into a positive one. This will show that you can maintain high standards of customer care, which is crucial for this position.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview, reflecting the professional image of The Fragrance Shop. A polished appearance will convey your seriousness about the role and your understanding of the retail environment.