Knowledge Management Officer

Knowledge Management Officer

Full-Time 36000 - 60000 £ / year (est.) No working from home possible
TFPL Recruitment

At a Glance

  • Tasks: Collect, organise, and manage legal knowledge to support the practice area.
  • Company: Leading law firm in London with a focus on Knowledge Management.
  • Benefits: Opportunity for career growth in a dynamic legal environment.
  • Other info: Ideal for enthusiastic individuals eager to learn and grow.
  • Why this job: Kickstart your career in Knowledge Management and make a real impact.
  • Qualifications: Some experience in Knowledge Management or related field preferred.

The predicted salary is between 36000 - 60000 £ per year.

A leading law firm has a new permanent job vacancy for a Knowledge Management Officer based in London with a hybrid working pattern in place. This role is to join the central Knowledge, LawTech Team who are committed to being market leaders of how new technologies, processes and solutions are used in their legal field.

They are looking for a proactive, collaborative, and passionate Knowledge Management Officer with technical expertise to support their team. Reporting to the Senior Knowledge Manager, this role centres on helping to facilitate the management of the firm’s legal and technical ‘know how’ collection with a focus on AI-enabled curation, innovation and structuring the data to drive optimal AI/search outcomes. You will be part of a team who are responsible for several systems and tools which facilitate quick and easy access to all the knowledge and information needed by the firm’s staff to perform at the highest level. You will also work closely with the IT department to manage and optimise content using tools, such as ontologies and knowledge graphs, and help drive engagement with the firm’s use of these systems

As Knowledge Management Officer your job role will include:

  • Assisting with creation of intranet pages and team sites on the enterprise collaboration / content management portals;
  • Working closely with the intranet’s content editors on a day-to-day basis to ensure they are posting, editing, and tagging correctly so it is optimised for search and AI;
  • Helping to deliver Knowledge & Data / AI Solutions projects, including trialling proposed new systems/features and providing feedback and suggestions;
  • Supporting the growth of quality precedents and know-how in the firm’s central database and build momentum in the visibility, use, and effectiveness of these tools across all practice areas and acting as a day-to-day point of contact for the Knowledge Lawyers;
  • Assisting with the ongoing maintenance and review of the firm’s legal taxonomies and providing input to help improve the rules which facilitate automated / AI-driven processes and classification of legal content;
  • Liaising directly with Partners, Knowledge Lawyers and staff providing regular updates on central Knowledge & Data team activities and projects;
  • Actively contributing to a culture that values and leverages the firm’s knowledge by assisting with training, new joiner inductions, communications and attending face to face meetings to raise the profile of the Knowledge & Data and wider Lawtech team;
  • Collaborating closely with the firm’s IT department to coordinate the testing and maintenance of the firm's knowledge systems;
  • Attendance at vendor user groups and supplier meetings; and keeping up to date with industry developments and new technologies
  • Delivery of statistical usage reports and analysis of the firm’s knowledge systems;

The ideal candidate may have one to two years’ experience working in a legal, professional services or corporate office environment. A master’s in information science or similar would be beneficial.

You will thrive on driving the delivery of KM projects and programmes, be personable and have bags of enthusiasm. You will possess the ability to develop a good understanding of the work of the legal practice areas to appreciate internal clients' information needs, to identify relevant knowledge and effectively draft/edit summaries and disseminate such content. If you would like to find out more about this Knowledge Management Analyst job opportunity, then please email your details to info@tfpl.com

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Knowledge Management Officer employer: TFPL Recruitment

As a leading Strategic Consulting Firm based in London, we pride ourselves on fostering a dynamic work culture that values collaboration and innovation. Our employees benefit from comprehensive training programmes, opportunities for professional growth, and a supportive environment that encourages work-life balance. Join us to be part of a team that not only drives impactful research but also invests in your career development.

TFPL Recruitment

Contact Details:

TFPL Recruitment Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Knowledge Management Officer

Tip Number 1

Network like a pro! Reach out to people in the legal field, especially those working in Knowledge Management. Attend events, join relevant groups on LinkedIn, and don’t be shy about asking for informational interviews. We all know that sometimes it’s not just what you know, but who you know!

Tip Number 2

Show off your skills! When you get the chance to meet potential employers or colleagues, be ready to discuss your experience and how it relates to the role of a Knowledge Management Officer. Bring examples of your work or ideas on how you can contribute to their team. We want to see your enthusiasm shine through!

Tip Number 3

Don’t forget to follow up! After any meeting or networking event, drop a quick email thanking them for their time and reiterating your interest in the role. It keeps you fresh in their minds and shows you’re genuinely interested. We love a good follow-up!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive opportunities listed there. So, keep an eye out and make sure you’re applying directly with us!

We think you need these skills to ace Knowledge Management Officer

Knowledge Management
Legal Research
Document Automation
Information Organisation
Training Programme Development
Content Creation
Data Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Knowledge Management role. Highlight any relevant experience in knowledge and information management, especially if it’s in a legal or professional services context.

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the firm. Mention specific projects or experiences that demonstrate your ability to support knowledge management initiatives.

Showcase Your Research Skills:Since the role involves conducting legal research, be sure to mention any relevant research experience you have. This could include academic projects or previous roles where you had to gather and analyse information.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at TFPL Recruitment

Know Your Stuff

Make sure you brush up on Knowledge Management principles and practices, especially in a legal context. Familiarise yourself with the types of documents and precedents you'll be dealing with, as well as the tools used for document automation. This will show your potential employer that you're genuinely interested and ready to hit the ground running.

Showcase Your Enthusiasm

This role is all about passion for Knowledge Management. Be prepared to discuss why you're excited about this field and how you can contribute to the firm's knowledge initiatives. Share examples from your past experiences where you've demonstrated enthusiasm and initiative, even if they were in different contexts.

Ask Smart Questions

Prepare thoughtful questions about the firm’s current Knowledge Management practices and future projects. This not only shows your interest but also helps you gauge if the firm aligns with your career goals. For instance, ask about their approach to training sessions or how they leverage technology in their knowledge processes.

Demonstrate Team Spirit

As a Knowledge Officer, collaboration is key. Be ready to talk about your experience working in teams, especially in a professional environment. Highlight any instances where you’ve supported colleagues or contributed to group projects, as this will illustrate your ability to work well with others in a law firm setting.