Fertility Clinic Patient Support Specialist

Fertility Clinic Patient Support Specialist

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
tfpfertilitygroup

At a Glance

  • Tasks: Provide exceptional support to patients and manage enquiries across various channels.
  • Company: Join TFP Belfast Fertility Clinic, a leader in patient care and support.
  • Benefits: Enjoy 27 days holiday, a dual-contribution pension, and a supportive work environment.
  • Other info: Full-time role with weekend rotation and opportunities for personal growth.
  • Why this job: Make a meaningful impact on patients' fertility journeys while developing your skills.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 30000 - 40000 Β£ per year.

TFP Belfast Fertility Clinic is seeking a dedicated Patient Support Administrator to deliver outstanding customer care and provide efficient administration for all patients. You will be the central point for patients, staff and visitors, handling enquiries in person, by telephone and by email, and assisting with funding, appointments, test results and the fertility journey steps.

This full-time role (37.5 hours) includes weekend rotation, a dual-contribution pension, and 27 days holiday.

Fertility Clinic Patient Support Specialist employer: tfpfertilitygroup

tfpfertilitygroup is an exceptional employer that prioritises compassionate care and employee development. With a supportive work culture and a commitment to enhancing patient experiences, employees benefit from ongoing training and growth opportunities in the rewarding field of fertility health. Located in a vibrant community, our team enjoys a collaborative environment where every contribution is valued, making it a fulfilling place to work.

tfpfertilitygroup

Contact Details:

tfpfertilitygroup Recruitment Team

We think you need these skills to ace Fertility Clinic Patient Support Specialist

Customer Care
Administration Skills
Communication Skills
Enquiry Handling
Appointment Scheduling
Funding Assistance
Test Result Management