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- Tasks: Provide exceptional customer care and manage patient enquiries at a leading fertility clinic.
- Company: A top fertility clinic in Maidenhead focused on patient experience.
- Benefits: Competitive salary, dual contribution pension scheme, and flexible part-time hours.
- Why this job: Make a real difference in patients' lives while gaining valuable experience.
- Qualifications: Strong communication skills and a background in administration required.
- Other info: Part-time role with 22.5 to 30 hours per week and opportunities for growth.
The predicted salary is between 12000 - 18000 £ per year.
A leading fertility clinic in Maidenhead is seeking a Patient Support team member to provide exceptional customer care and administration services. The role involves managing enquiries, processing referrals, and ensuring a high-quality patient experience.
Candidates should have strong communication skills, a background in administration, and a commitment to excellence.
This position offers part-time hours of 22.5 to 30 per week with a competitive salary and benefits including a dual contribution pension scheme.
Fertility Clinic Patient Experience Coordinator - Part Time in Maidenhead employer: TFP Fertility
Contact Detail:
TFP Fertility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fertility Clinic Patient Experience Coordinator - Part Time in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to people in the fertility sector or related fields. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to patient care. We want you to shine, so role-play with a friend or family member to boost your confidence!
✨Tip Number 3
Show your passion for patient experience! When you get the chance to speak with potential employers, share why you’re excited about helping patients through their fertility journey. Your enthusiasm can set you apart!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Fertility Clinic Patient Experience Coordinator - Part Time in Maidenhead
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us know why you're passionate about providing exceptional customer care. Share any relevant experiences that highlight your commitment to ensuring a high-quality patient experience.
Highlight Your Admin Skills: Make sure to showcase your background in administration. We want to see how your organisational skills and attention to detail can contribute to our team. Mention specific tools or systems you've used in the past!
Communicate Clearly: Strong communication skills are key for this role. Use clear and concise language in your application. We appreciate a well-structured cover letter that reflects your ability to communicate effectively with patients and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at TFP Fertility
✨Know the Clinic Inside Out
Before your interview, do some research on the fertility clinic. Understand their services, values, and what sets them apart in patient care. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Communication Skills
As a Patient Experience Coordinator, strong communication is key. Prepare examples from your past experiences where you effectively handled enquiries or resolved issues. Practising clear and concise responses will demonstrate your ability to communicate well with patients and colleagues alike.
✨Highlight Your Administrative Expertise
Since the role involves administration, be ready to discuss your relevant experience. Bring up specific tools or software you've used in previous roles, and how they helped improve efficiency. This will reassure the interviewers that you can handle the administrative tasks with ease.
✨Emphasise Your Commitment to Excellence
The clinic is looking for someone who is dedicated to providing high-quality patient experiences. Share instances where you went above and beyond in your previous roles to ensure customer satisfaction. This will illustrate your commitment to excellence and fit for the role.
