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- Tasks: Provide exceptional customer care and manage patient enquiries in a supportive environment.
- Company: Leading fertility service provider with a focus on patient care.
- Benefits: Competitive salary, professional development, and flexible working hours.
- Why this job: Make a real difference in patients' lives while growing your career.
- Qualifications: Administration experience and strong communication skills required.
- Other info: Full-time role with rotating evening and weekend shifts.
The predicted salary is between 30000 - 42000 £ per year.
A leading fertility service provider is seeking a dedicated Patient Support team member in Maidenhead. You will provide exceptional customer care and ensure efficient administration services for patients.
Responsibilities include:
- Managing enquiries
- Processing referrals
- Maintaining patient records
Ideal candidates will have administration experience and excellent communication skills. This is a full-time position requiring 37.5 hours a week, with rotating evening and weekend shifts. This role offers a competitive salary and opportunities for professional development.
Fertility Clinic: Patient Care Coordinator in Maidenhead employer: TFP Fertility
Contact Detail:
TFP Fertility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fertility Clinic: Patient Care Coordinator in Maidenhead
✨Tip Number 1
Make sure to research the fertility clinic before your interview. Knowing their services and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing exceptional customer care, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers. Asking about their patient care philosophy or how they handle challenging situations shows that you’re proactive and engaged.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Fertility Clinic: Patient Care Coordinator in Maidenhead
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let us see your enthusiasm for helping patients. Share any relevant experiences that highlight your commitment to exceptional customer care, as this is key for the Patient Care Coordinator role.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to match the job description. Highlight your administration experience and communication skills, as these are crucial for managing enquiries and processing referrals effectively.
Be Clear and Concise: We appreciate clarity! Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at TFP Fertility
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Patient Care Coordinator. Familiarise yourself with managing enquiries, processing referrals, and maintaining patient records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As this position requires excellent communication skills, prepare examples from your past experiences where you've successfully communicated with patients or colleagues. Think about how you handled difficult situations or provided exceptional customer care, as these stories will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect to be asked scenario-based questions during the interview. Practice responses to common situations you might face as a Patient Care Coordinator, such as dealing with a frustrated patient or managing multiple enquiries at once. This will help you think on your feet and demonstrate your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, opportunities for professional development, or how the clinic measures success in patient care. This shows your enthusiasm for the role and helps you gauge if the clinic is the right fit for you.
