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For Companies At a Glance
- Tasks: Provide essential admin support in a dynamic fertility lab environment.
- Company: Join TFP, a leading fertility service provider in Europe.
- Benefits: Competitive salary, pension scheme, and generous holiday entitlement.
- Why this job: Make a real difference in patients' lives while advancing your career.
- Qualifications: GCSEs in Science & English; previous IVF experience is a plus.
- Other info: Exciting opportunities for professional development and travel.
The predicted salary is between 30000 - 40000 £ per year.
We at TFP are looking for brilliant minds and passionate hearts to help us shape the future of fertility. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in the UK, Poland and Netherlands. We have embarked on the mission to use technology to provide patients with a memorable best-in-class fertility journey that leads to the best outcome – starting a family! At TFP, we offer all our patients the care, understanding and expertise that help to bring dreams to life. We are passionate about what we do, which reflects our commitment to creating lives and changing lives. Science research and innovation are key to how we work and have led to us pioneering fertility treatment for more than 35 years. Many of our clinicians are internationally renowned specialists and we regularly share knowledge across our clinics to further improve our success. TFP has a national donor sperm bank, its own quality assurance scheme and own training scheme for junior embryologists. In addition, we are proud to say that we offer a clear & bespoke career framework, support continuing professional development and provide opportunities for staff to travel to other TFP clinics to further their learning and support career progression.
The Role
We have an exciting opportunity for an enthusiastic Lab Administrator to join our busy clinic in GCRM Fertility, Glasgow. The main focus is to provide administration support to the Lab acting as a central point of communication for patients regarding their gamete, embryo storage and transport. This is a permanent full-time position working 37.5 hours per week. Weekend and on-call working required at approximately 1:4.
Key Responsibilities
- Administration of the Cryostore in accordance with HFEA Guidelines
- Contacting patients regarding the management and payment of their gametes and embryos
- Communicate to patients via the portal or letter (if not on the portal), informing them of the approaching expiry limit and what their options are and update records accordingly
- Communicate with patients via phone to help answer patient queries and chase patients who have failed to respond
- Communication with patients' GPs in order to establish the patients' contact details
- Post/email/portal message extension to storage forms and check they are completed correctly upon return
- Update storage databases/IDEAs with the storage status for each patient
- Preparation of all lab notes
- Take minutes during Laboratory meetings
- Managing the administration between licensed centres during gamete/embryo transportation
- Managing the communications with biopsy analysis providers
- Assisting in the updating of laboratory documents via Q Pulse under the direction of the Lab Manager
- Performing audits following appropriate training
- To be aware of the HFEA Code of Practice and follow statutory and recommended guidelines
- Booking sperm freeze and post-vasectomy appointments as required
- Registering patients on Ideas/portal
- Clinical correspondence with patients' results
- Supporting patient support team when needed
- Participating in clinic activities
- Be a trained witness for lab activities and participate in the weekend rota
Qualifications and Experience
- GCSEs or equivalent in Science & English
- Computer literate – Desirable
- Previous experience in an IVF Setting
- Experience of Quality Management
- Knowledge of the HFEA and Code of Practice
- Interest in science – will be required to learn the process of IVF from a lab perspective in order to fulfil this role
- Communication – Will be required to speak to patients/other centres on a regular basis. Must be able to explain complex processes clearly
- Organisation and ability to work to deadlines – cryostore administration is time specific
- Attention to detail – must update records accurately
Location
TFP GCRM Fertility - Glasgow
Working Hours
37.5 hours per week Monday to Friday. Weekend and on-call working required at approximately 1:4.
Salary
Competitive (Depending on experience)
Pension
Dual contribution pension scheme
Holiday Entitlement
27 Days + Bank holidays (pro rata)
Lab Administrator in Glasgow employer: TFP Fertility
Contact Detail:
TFP Fertility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lab Administrator in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at TFP through LinkedIn or other platforms. A friendly chat can give us insider info on the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding TFP's mission and values. We want to see your passion for fertility and how you can contribute to our goal of providing a best-in-class patient experience.
✨Tip Number 3
Show off your organisational skills! During the interview, share examples of how you've managed time-sensitive tasks in the past. This will highlight your ability to handle the cryostore administration effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the TFP family.
We think you need these skills to ace Lab Administrator in Glasgow
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about helping shape the future of fertility and making a difference in patients' lives.
Tailor Your CV: Make sure your CV is tailored to the Lab Administrator role. Highlight any relevant experience, especially in IVF settings or administration, and don’t forget to mention your knowledge of HFEA guidelines if you have it!
Be Clear and Concise: In your cover letter, be clear and concise about why you’re the right fit for us. Use straightforward language to explain your skills and experiences, and how they align with our mission at TFP.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at TFP Fertility
✨Know Your Stuff
Make sure you brush up on the HFEA guidelines and the IVF process. Being able to discuss these topics confidently will show that you're serious about the role and understand the importance of compliance in a lab setting.
✨Show Your Communication Skills
Since you'll be communicating with patients and other centres regularly, practice explaining complex processes in simple terms. You might even want to role-play some patient interactions to get comfortable with the language you'll need to use.
✨Demonstrate Your Organisational Skills
Prepare examples of how you've managed time-sensitive tasks in the past. The role requires attention to detail and the ability to meet deadlines, so be ready to share specific instances where you excelled in these areas.
✨Express Your Passion for Science
TFP is all about innovation and care in fertility services. Share your enthusiasm for science and any relevant experiences that highlight your interest. This could be anything from coursework to personal projects that relate to the field.