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- Tasks: As a Billing Analyst, you'll manage invoicing and billing queries for healthcare services.
- Company: TFP is a leading fertility clinic in the UK, dedicated to shaping family journeys.
- Benefits: Enjoy hybrid working, competitive salary, 27 days holiday, and a dual contribution pension scheme.
- Why this job: Join a passionate team making a real impact in people's lives with flexible hours.
- Qualifications: AAT Level 3 or equivalent, credit control experience, and strong analytical skills required.
- Other info: Part-time role with potential flexibility; work on-site in Oxford three days a week.
The predicted salary is between 30000 - 42000 £ per year.
At TFP, we make families. We shape fertility journeys around people’s lives. We provide an outstanding customer experience by showing that we care, build trust, deliver our expertise, drive innovation and demonstrate our patients our passion on a day-by-day basis.
The Billing Analyst plays a critical role in ensuring the accurate and timely invoicing of healthcare services provided by TFP under NHS and other external contracts. The post-holder will be responsible for analysing activity data, generating third-party invoices, resolving billing queries, ensuring compliance with NHS payment and contracting regulations, and reconciling invoices to the financial reporting system.
This is a part time role - Ideally working 5 days - Monday to Friday - 09.00 - 15.00. The position is hybrid working onsite in Oxford Tuesday, Wednesday and Thursday. We are able to offer some flexibility on these timings for the successful candidate if required.
The Location: Oxford Fertility was established in 1992 and is one of the UK’s longest standing and largest IVF clinics. Due to the passion, expertise and reputation of our team, the clinic has grown into a leading fertility clinic and offers a full suite of treatment and diagnostic services, including PGT and IVM. Providing treatment to both NHS and private patients. Conveniently located in a business park setting on the outskirts of Oxford, close to junction 8a of the M40, there is ample free parking for staff and patients around the building.
Key Responsibilities:
- Process and validate patient-level and contract billing data for NHS (monthly) and private funding services (weekly)
- Raise accurate and timely invoices for clinical activity to third-party providers (NHS, BUPA, Access, AXA)
- Work closely with clinical Patient Support teams and centralized Patient Contact Centre teams to ensure data integrity for billing
- Analyse treatment activity data to identify missing or incorrect information that could impact billing accuracy
- Monitor aged debt and work collaboratively with third parties to follow up on outstanding payments
- Investigate and resolve billing discrepancies, working with internal departments and external stakeholders such as NHS trusts and insurance providers
- Ensure billing practices comply with NHS guidelines
- End to end reconciliation of non-private revenue between Patient Data system, 3rd party invoicing portals, bank and accounting system for 8 UK IVF Clinics
- Ad hoc project work and analysis as required
Confidentiality: The post holder must maintain confidentiality of information about patients, staff and other Company business in accordance with the National and European data protection legislation. In circumstances where it becomes known that a member of staff has communicated such information to an unauthorised person, that staff member will be liable for dismissal.
Experience and Qualifications:
Essential:
- AAT (Level 3) or Accounting equivalent
- Credit control experience
- Experience working with and analyzing large data sets
- Strong analytical, numeracy and data interpretation skills
- Attention to detail
- Excellent communication skills
- Demonstrates full ownership of processes end to end
- Takes pride in delivering high quality and valuable work for internal customers
- Project management skills, able to manage conflicting priorities and show personal discipline when working to deadlines
- Questioning mindset
- Continuous improvement mindset to improve process efficiency
- Flexible attitude and able to handle deadlines
- Familiarity working in a highly regulated environment and with confidential data
- Enjoy being part of a team
- Good knowledge of Excel and Microsoft software
- Resilient and tenacious
- Calm and diplomatic
Desirable:
- Bachelors Degree or Equivalent
- Healthcare experience
- Familiar with NHS billing
Salary: Competitive (Depending on experience)
Location: TFP Oxford Fertility
Working Hours: Monday to Friday Hours of work: 9.00am – 3.00pm Hybrid working: Tues, Weds, Thurs on-site in Oxford
Pension: Dual contribution pension scheme
Holiday Entitlement: 27 Days + Bank holidays (pro rata)
Billing Analyst employer: TFP Fertility
Contact Detail:
TFP Fertility Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Analyst
✨Tip Number 1
Familiarise yourself with NHS billing processes and regulations. Understanding the specific requirements and nuances of NHS contracts will give you a significant edge during interviews, as it shows your commitment to compliance and accuracy in billing.
✨Tip Number 2
Highlight your experience with data analysis and credit control. Be prepared to discuss specific examples where you've successfully managed large datasets or resolved billing discrepancies, as this will demonstrate your analytical skills and attention to detail.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you've collaborated with different teams in previous roles. The ability to work closely with clinical support teams and external stakeholders is crucial for this position, so emphasise your teamwork experiences.
✨Tip Number 4
Research TFP and its values before your interview. Understanding their mission to provide outstanding customer experiences in fertility services will help you align your answers with their core values, making you a more appealing candidate.
We think you need these skills to ace Billing Analyst
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Billing Analyst position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant experience you have in billing, credit control, or working with large data sets. Mention specific examples that demonstrate your analytical skills and attention to detail.
Showcase Your Skills: Make sure to showcase your strong communication skills and project management abilities. Provide examples of how you've successfully managed conflicting priorities and delivered high-quality work in previous roles.
Tailor Your Application: Customise your CV and cover letter for this specific role at TFP. Use keywords from the job description, such as 'NHS guidelines', 'data integrity', and 'confidentiality', to ensure your application stands out to the hiring team.
How to prepare for a job interview at TFP Fertility
✨Know Your Numbers
As a Billing Analyst, you'll be dealing with a lot of data. Brush up on your analytical skills and be prepared to discuss how you've handled large datasets in the past. Highlight any experience you have with NHS billing or similar environments.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, especially when it comes to invoicing and compliance. Be ready to provide examples of how you've ensured accuracy in your previous work, and how you handle discrepancies.
✨Showcase Your Communication Skills
You'll need to work closely with various teams and external stakeholders. Prepare to discuss how you've effectively communicated complex information in the past, and how you resolve conflicts or misunderstandings.
✨Emphasise Your Flexibility
With hybrid working and varying hours, it's important to show that you're adaptable. Share examples of how you've successfully managed conflicting priorities and met deadlines in previous roles.
