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- Tasks: Provide exceptional customer service and administrative support to patients on their fertility journey.
- Company: Leading fertility organisation dedicated to patient care and support.
- Benefits: Flexible part-time hours, supportive team environment, and the chance to make a real difference.
- Why this job: Join a dynamic team and help patients during their important fertility journeys.
- Qualifications: Strong communication skills and a passion for patient care.
- Other info: Rotational evening and weekend shifts available.
The predicted salary is between 11 - 16 £ per hour.
A leading fertility organization seeks a dedicated Patient Support team member in Maidenhead. The role involves delivering exceptional customer service and administrative support. Ideal candidates will have a passion for patient care and strong communication skills. The position is part-time, requiring 22.5 to 30 hours weekly with rotational evening and weekend shifts. Successful applicants will support patients during their fertility journey and ensure a seamless patient experience. Join a dynamic team committed to making a difference.
Part-Time Patient Support Specialist — Fertility Clinic in Maidenhead employer: TFP Fertility Group
Contact Detail:
TFP Fertility Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Patient Support Specialist — Fertility Clinic in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to people in the fertility field or related areas. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions. Think about how your passion for patient care aligns with the role. We want to see that enthusiasm shine through!
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise. Remember, you’ll be supporting patients, so demonstrating empathy and understanding is key.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Part-Time Patient Support Specialist — Fertility Clinic in Maidenhead
Some tips for your application 🫡
Show Your Passion for Patient Care: When writing your application, let your passion for patient care shine through. Share any relevant experiences or stories that highlight your commitment to supporting patients, especially in a sensitive area like fertility.
Tailor Your Application: Make sure to customise your CV and cover letter for this role. Use keywords from the job description, like 'exceptional customer service' and 'strong communication skills', to show we’re on the same page about what’s important.
Highlight Your Availability: Since the role requires rotational evening and weekend shifts, be clear about your availability in your application. This helps us see how you fit into our team’s schedule and ensures we can support our patients effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at TFP Fertility Group
✨Know Your Stuff
Before the interview, make sure you research the fertility clinic and understand their mission. Familiarise yourself with common fertility treatments and patient support processes. This will show your passion for patient care and help you answer questions more confidently.
✨Showcase Your Communication Skills
As a Patient Support Specialist, strong communication is key. Prepare examples of how you've effectively communicated with patients or clients in the past. Think about times when you resolved issues or provided exceptional service, and be ready to share those stories.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For instance, they might ask how you'd handle a distressed patient. Practice your responses to these types of questions, focusing on empathy and effective solutions.
✨Ask Thoughtful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, training opportunities, or how they measure success in this role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
