TFP Fertility Group is seeking a dedicated Patient Care Executive to be the first contact for prospective patients at our Nottingham centre. You will balance compassionate service with a sales-through-service approach, guiding patients through bookings, payments and information requests.
You will handle high volumes of calls, emails and webchats, register patients, and support administrative tasks while maintaining strict confidentiality and accuracy in patient records.
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Fertility Care Concierge & Booking Specialist in Long Eaton employer: TFP Fertility Group
At TFP, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work culture that prioritises the well-being of our employees. As a Patient Service Advisor in our Nottingham contact centre, you will benefit from comprehensive training, competitive salary, and a generous holiday entitlement, all while contributing to meaningful patient journeys in fertility health. Join us to be part of a passionate team dedicated to making a positive impact in people's lives, with ample opportunities for personal and professional growth.
