Nurse Manager in Chelmsford

We at TFP are looking for brilliant minds and passionate hearts to help us shape the future of fertility. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in the UK, Poland and Netherlands. We have embarked on the mission to use technology to provide patients with a memorable best‑in‑class fertility journey that leads to the best outcome starting a family! At TFP, we offer all our patients the care, understanding and expertise that help to bring dreams to life. We are passionate about what we do, which reflects our commitment to creating lives and changing lives. Science research and innovation are key to how we work and have led to us pioneering fertility treatment for more than 35 years. Many of our clinicians are internationally renowned specialists and we regularly share knowledge across our clinics to further improve our success. Join us at TFP Fertility, where your passion and expertise can contribute to our legacy of excellence.

The post holder will ideally be a Registered Nurse and will lead a team of nurses and sonographers. The post holder will support the Scanning and Training Manager in delivering and maintaining the highest standard of ultrasound assessment and patient care in accordance with the HF&E Act 2008 and the current HFEA Code of Practice. The post holder will coordinate both the nursing and sonography services and be a member of the Clinic Management Team to coordinate the activities of the functional areas of Clinical Services, with a particular focus on managing the team itself. This role is full time – 37.5 hours per week – weekends on rotation are required.

Simply Fertility was established in 2013 and has already grown into a leading fertility clinic, providing treatment to both NHS and private patients. The clinic performs approximately 400 fresh cycles and 300 frozen cycles per year and offers a full suite of treatment and diagnostic services, including PGT. Conveniently located on the outskirts of Chelmsford, adjacent to junction 17 of the A12, there is ample free parking for staff and patients. Our state‑of‑the‑art laboratory was purpose built in 2017 and is equipped with the latest laboratory equipment and monitoring systems that support us in achieving excellent outcome KPI’s. Simply Fertility also has a 5/5 inspection rating from the HFEA.

Key Responsibilities

• Planning and organising: To oversee and coordinate patient throughput between the clinic and its satellite services. To ensure all treatments covered by the HFEA license are in full compliance with those requirements. To ensure adequate staffing and competence in the nursing/sonography area. To ensure optimal staffing allocation within the given financial framework, and to develop work rotas accordingly. To help develop and manage the nursing/sonography area budget.
• Operations management, compliance management, customer service and support: To assist in the optimization of patient management and service delivery. To develop and maintain systems and processes which ensure that the patients’ experience of the clinic is as good as possible. This involves the patients’ sense of care, control, value and cost in a broad sense. To manage situations in the nursing/sonography area not covered by standard operating procedures. To contribute to the holistic approach to patient care that the clinic endeavors to provide. To support in the supervision of the work in the nursing/sonography area and make sure that it is conducted in accordance with regulatory and the clinic requirements as well as best practice. To take ownership in the rota of duties and to ensure cover in the nursing/sonography area. To ensure adequate maintenance and provision of suitable equipment in the nursing/sonography area. To ensure that patients are adequately informed about treatment options, treatment outcomes and implications. To ensure that patients give informed consent as required by regulatory bodies.
• Analysis and reporting: To ensure that clinical documentation and record keeping meet regulatory requirements as well as the clinic needs. To ensure that record keeping and data collection and reporting within the nursing and sonography area can support the general clinic strategy. To generate statistics for performance monitoring and report them as appropriate.
• Liaison: To ensure that information to colleagues, patients, and the general public is accurate and appropriate within the area of responsibility. To build good relationships with suppliers in order to ensure good service and to facilitate participation in trials. To help project the image of the clinic in professional and patient communities.
• Quality management: To develop and maintain standard operating procedures and new protocols as practices and technology develops. To work with the Quality Manager to ensure that the Quality Management System is updated in the nursing/sonography area.
• People management: To participate in the recruitment of staff to the nursing and sonography team. To ensure that tasks are assigned to competent staff. To be responsible for driving a high performance culture. To be responsible for managing the ongoing HR matters within the team. To ensure that nursing/sonography staff members are current with regard to practices and knowledge by providing opportunities for CPD. To support in ensuring that nursing/sonography get appropriate training in all relevant aspects of assisted conception so that the clinic can develop its services and exploit opportunities. To regularly hold minuted meetings with the nursing/sonography staff.
• Supervision and training: To support in teaching, training and supervision of fertility nurses, students and trainees. To actively participate in Patient Information Evenings and to ensure other members of the nursing/sonography team are trained to participate in these sessions.
• Health and safety: To ensure the efficient and safe functioning of all clinical areas. To ensure all health and safety regulations are adhered to.

Job Requirements

Experience and Knowledge

• 1st level registration with NMC
• Educated to degree level or equivalent
• Minimum of 3 years managerial experience in a Healthcare setting
• Ability to produce clear comprehensive reports appropriate to the request of the clinician.
• Experience of project management activities to facilitate major service/operational changes.
• Experience of longer term planning in a strategic context.
• Demonstrated ability to exercise judgement for decision making when solutions are not obvious.
• Demonstrated ability to find innovative solutions to maximise service quality, efficiency and continuity.
• Experience with managing common staff issues.

Skills and Abilities

• Ability to identify additional service/system requirements or shortfalls and co‑ordinate and/or design the delivery of innovative solutions to maximise service quality, efficiency and continuity.
• Ability to ensure professional and quality service standards are maintained and applied within own area of activity.
• Confidently lead and motivate a diverse team.
• Ability to assess current team dynamics and implement strategies to improve productivity and communication driving change where necessary.
• Reinforce a positive working environment.
• Ability to interpret policy, legislation, regulations and national codes of practice, advising on the implications of non‑compliance, responding to and applying any necessary changes in area of work.
• Ability to deliver training sessions/workshops within a brief to a sizeable, mixed interest groups or groups with diverse levels of understanding of the subject matter.

Personal Qualities

• Positive professional mindset.
• Self‑motivated, ability to work as a member of a team or autonomously.
• Good interpersonal skills and the ability to relate to members of the public other stakeholders and members of the multi‑disciplinary team.
• Able to deal with frequently distressing circumstances, giving support to patients and other staff members.
• Able to exercise own initiative when dealing with issues within own specialist area.
• Ability to apply own initiative to devise varied solutions, approaching problems from different perspectives.
• Ability to concentrate for prolonged periods of time whilst performing complex procedures appropriate to the clinical area.
• Aware of clinical and professional changes in management nursing and the skills required to work in these areas.

Salary: Competitive (Depending on experience)

Location: TFP Simply Fertility Chelmsford

Working Hours: 37.5 Monday to Friday Weekends required at 1:4

Pension: Dual contribution pension scheme

Holiday Entitlement: 27 Days + Bank holidays (pro rata)