Travel Demand Management Manager

Are you interested in reducing congestion and encouraging public transport usage and active travel by enabling people, businesses and goods to get around Greater Manchester more efficiently? Your Role TfGM are seeking a highly-motivated Travel Demand Management (TDM) Manager. In this role you will coordinate and deliver a range of travel demand measures to tackle transport pressure points around planned events, including highway and Metrolink works on the network and help to manage unplanned disruption across Greater Manchester. You will lead on delivering communications related to planned and unplanned disruptions as well as working with stakeholders to explore Travel Demand Management initiatives. These initiatives will seek to balance network pressures, grow public transport and active travel numbers, encourage flexible travel habits and work with event venues and stakeholders on event-related travel. Who are we? Transport for Greater Manchester delivers the transport strategy and commitments for Greater Manchester. We keep Greater Manchester moving and thriving, by working with bus, tram and train operators, managing\’Key Routes\’, making walking and cycling safer, supporting GM\’s economy, reducing transport related air-pollution and investing for the future. We help keep Greater Manchester a world-class city region! Your role as TDM Manager is positioned within the Customer department but will work across the organisation, collaborating with different teams in order to manage network pressures. You will identify areas for intervention and determine the necessary course of action, particularly through our customer communications. What you’ll bring What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt. You’ll need a sound operational knowledge of the Greater Manchester transport network and be able to interpret complex data, translating it into easy-to-understand travel information across multiple channels. You will have strong communication, analytical and stakeholder engagement skills and experience in major events logistics. You will also have experience of travel demand management, delivering behaviour change initiatives and embedding successes as business as usual. What we can offer you A fixed term role for 12 months with a salary of £ 47,539 – £ 52,866 per annum depending on skills and experience. Your role is within an experienced and supportive team, keen to drive a positive change for customers travelling on the Greater Manchester transport network. At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process. Our benefits include: * 28 days holiday per annum (plus bank holidays) * Flexible and hybrid working options to promote and support a good work/life balance * Free bus travel within Greater Manchester and free Rail or Metrolink travel to and from work within the Greater Manchester boundary * Local Government Defined Benefit Pension Scheme which includes life cover of 3x your salary and options to increase your pension contributions * Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role * We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required What\’s next? If you believe you have the skills and experience required, we’d really like to hear from you. To apply please submit your CV and also provide a covering letter providing clear examples of how your experience meets the requirements of the role, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on either of these documents. If any personal details are included these will be visible to the hiring manager. TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here. For this opportunity, you must be able to prove you have the right to work in the UK – if in doubt please visit the following link Employers\’ right to work checklist. Please note we are not a licensed sponsor. Please note we may close the advert early if we receive a high volume of applications. NOTE TO AGENCIES we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV