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- Tasks: Shape and deliver impactful communications for Greater Manchester's transport initiatives.
- Company: Join Transport for Greater Manchester, a key player in public transport innovation.
- Benefits: Enjoy 28 days annual leave, free travel, and flexible working options.
- Why this job: Make a real difference in your community by promoting the Bee Network.
- Qualifications: Experience in communications campaigns and strong writing skills required.
- Other info: Dynamic team environment with opportunities for personal and career development.
The predicted salary is between 35600 - 39600 £ per year.
Do you want a job helping to highlight the huge benefits great transport can offer in one of the most ambitious, exciting and high-profile regions of the UK? Greater Manchester is currently rolling out the Bee Network - a joined-up public transport system bringing together buses, trams, walking, wheeling and cycling. It’s accessible, affordable and easy to use, and is already delivering major benefits for our communities.
Transport for Greater Manchester (TfGM) is looking for a Senior Communications Officer who can help to shape and deliver high-impact communications shining a spotlight on our ambitious plans, what we have delivered so far and the next step on our journey. Following on from the integration of all Greater Manchester bus services into the Bee Network, which are now controlled locally, Bee Network rail will be introduced in phases. The first two lines will join the Bee Network from 13 December 2026, and will see contactless ‘tap in, tap out' ticketing rolled out across 17 stations. This is just the beginning with more rail lines to follow in 2027 and 2028, and the further roll out of contactless, capped fares, joining buses, trams and trains together as Greater Manchester continues its journey to deliver an affordable, accessible and joined-up transport network.
Your Role
This exciting role will see you playing a key part in shaping, supporting and delivering our transport communication plans for Greater Manchester - with a clear focus on Bee Network rail integration. Reporting to a Communications Manager, you’ll be part of the TfGM Communications team, and will be required to build trusted relationships with the rail programme delivery team at TfGM, at Greater Manchester Combined Authority (GMCA) and with rail industry partners locally, regionally and nationally. Your role will see you acting as the ‘eyes and ears’ of the communications team, working closely with the rail delivery team to help identify, shape and support the delivery of communication plans, campaigns and events that tell the story of Bee Network rail. You’ll need to get right under the skin of the programme and work proactively to positively position our plans for Bee Network rail and Greater Manchester’s wider vision for transport to both internal and external audiences. That means taking a creative and imaginative approach, using the full range of communications tactics and delivering consistently excellent work. You will also be working closely with GMCA, ensuring all of our communications are coordinated along with those of the elected Mayor of Greater Manchester. This is a key role in a fast-paced team and it’s a great opportunity to learn, develop and grow at an organisation which sits at the heart of one of the most exciting city-regions in the UK. This is a hybrid role, with an expectation to work in the office two days per week.
Who are we?
TfGM is the local government body which runs the Bee Network, Greater Manchester’s joined-up public transport system, which includes buses and trams, walking, wheeling and cycling. Each and every journey is important, linking people with jobs, skills, schools, education and opportunity, helping family and friends get together and stay in touch.
What you’ll bring
What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt. We’re looking for a positive, proactive and pragmatic communicator with a real hunger to tell the story of the Bee Network in innovative and creative ways. We want someone who can help to highlight how the network is already delivering benefits and crucially how rail services joining the network will see even more benefits being delivered. You’ll have demonstrable experience of supporting the development and delivery of communications campaigns for organisations and measuring how they have performed, be comfortable in getting out and about to create content and be able to draft engaging copy for multiple channels. You’ll also be confident and able to translate complex data into accessible information. Strong verbal and written skills are a must, along with a proven ability to work with a mix of internal and external stakeholders. Ideally, you’ll also have some experience of using social media and digital communications channels to support communication campaigns. You’ll be part of an on-call team so some experience of media engagement and crisis comms would be beneficial, along with the ability to draft media releases and statements as required. You may also have some experience of working with or in the transport sector or have some knowledge of local government and working with elected members. TfGM operates in a space where we have to balance commercial activity running a transport network with our public sector duties, making it a unique and exciting environment to work in. You’ll need to have a keen eye for detail, excellent organisational skills and the ability to flex and effectively prioritise workloads, you will also need to have a degree, a relevant professional qualification or equivalent experience. But more than anything, you’ll need to be able to play an active role in supporting a busy communications team, collaborating to deliver great work and helping everyone to thrive.
What we can offer you
This is a two-year fixed term contract for a Senior Communications Officer working as a part of the TfGM communications team. The salary range is £40,650 - £45,107 - depending on skills and experience. At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process. We are happy to talk flexible working to help colleagues maintain a healthy work-life balance. Our benefits include:
- Generous annual leave starting at 28 days (plus bank holidays), increasing with service, with options to buy more.
- Free travel on buses across Greater Manchester, plus rail or Metrolink travel to and from work.
- Local Government defined pension scheme with life cover of 3x salary and options to boost your contributions.
- Enhanced family-friendly leave policies, including those supporting fertility treatment, alongside flexible and hybrid working and a special leave policy to support a range of unexpected events.
Please note that qualification criteria may apply, including a requirement to have been employed with the organisation for a minimum specified period of time. Discover more benefits including wellbeing support, Personal and Career Development, Flexible working, financial support and more on our website.
What’s next?
If you believe you have the skills and experience required, we’d really like to hear from you. To apply please submit your CV and also provide a covering letter providing clear examples of how your experience meets the requirements of the role, all appointments will be based on merit.
Senior Communications Officer in Manchester employer: TFGM
Contact Detail:
TFGM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Communications Officer in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the transport sector, especially those involved with the Bee Network. Attend events, join relevant groups on social media, and don’t be shy to reach out for informational chats. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your creativity! When you get the chance to meet potential employers or during interviews, bring examples of your past communications campaigns. Use visuals, stats, or even a quick presentation to demonstrate how you’ve made an impact before. It’s all about making your experience memorable!
✨Tip Number 3
Stay updated on the latest in transport communications. Follow industry news, trends, and TfGM’s own updates. This will not only help you in interviews but also show your genuine interest in the role and the organisation. Plus, it gives you great talking points!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you’re keen and makes it easier for us to keep track of your application. Don’t forget to tailor your CV and cover letter to highlight how your skills align with the Senior Communications Officer role!
We think you need these skills to ace Senior Communications Officer in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Communications Officer role. Highlight relevant experience and skills that align with the job description, especially around communications campaigns and stakeholder engagement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the Bee Network and how your background makes you the perfect fit for this role. Be specific and give examples!
Showcase Your Creativity: We want to see your creative side! Whether it's through your writing style or the way you present your experiences, make sure to demonstrate how you can bring innovative ideas to our communications strategies.
Proofread, Proofread, Proofread!: Before hitting send, double-check your application for any typos or errors. A polished application shows attention to detail, which is crucial for a communications role like this one!
How to prepare for a job interview at TFGM
✨Know Your Bee Network Inside Out
Before the interview, dive deep into the details of the Bee Network and its integration plans. Understand how it benefits the community and be ready to discuss specific examples of how you can contribute to its communication strategy.
✨Showcase Your Communication Skills
Prepare to demonstrate your verbal and written communication skills. Bring examples of past campaigns you've worked on, and be ready to explain how you measured their success. This will show that you can deliver high-impact communications effectively.
✨Build Relationships in Your Answers
Since this role involves working with various stakeholders, think about how you can highlight your relationship-building skills. Share experiences where you successfully collaborated with teams or external partners to achieve a common goal.
✨Be Creative and Proactive
Think outside the box when discussing your approach to communication. Prepare ideas on innovative ways to promote the Bee Network and engage with the public. This will demonstrate your proactive attitude and creativity, which are key for this role.