Lead Business Analyst

Your Role Transport for Greater Manchester (TfGM) are seeking a Lead Business Analyst who can confidently lead a Business Analysis practice to continuously improve the way we work and innovate whilst supporting TfGM's mission to transform public transport. As a Lead Business Analyst you will have strong planning, communication and presentation skills; the capability to listen and influence, and be proficient in project management methodologies, tools and techniques. You will use your experience to inform decision-making and ensure that solutions are aligned with TfGM's objectives. Your role will be split in two; 50% of your role will be focussed on owning the entire requirements gathering process on a large-scale project/ programme, the remaining 50% will be focussed on team management, leadership, continuously improving the way we work, and building relationships with other business areas to understand current challenges and their aspirations for the future. You will manage a team of Business Analysts and act as an escalation point where guidance is required. You and your team will be responsible for capturing, analysing and managing requirements on highly complex deliveries effectively and will engage effectively with senior stakeholders across the business to gather the information required. This role is one of two leadership roles within the Business Analysis practice, reporting to the Head of IS Delivery. For more information, please see the role profile at the bottom of the advert. Who are we? Transport for Greater Manchester (TfGM) plays a vital role in shaping the future of transport across Greater Manchester. This is a busy and exciting time for us: under the devolution agreement and with Greater Manchester at the heart of the Northern Powerhouse, transport will play a vital role in supporting growth and prosperity in the UK’s largest regional economy outside London. The scale of change, the size of the investment and the dedicated team we have in the business today make it an exciting place to work with a lot of scope to deliver first-class products and services and continue your own personal development journey. We have a dynamic working environment and a culture that collaborates, shares, continually learns, challenges and embraces better ways of doing things to continually meet user needs through technology and data. What you’ll bring What you do and how you do it is important – whatever type of role you work in at TfGM – and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt. Ideal candidates will have: * a Bachelor's degree in Business Administration, Information Systems, or a related field or equivalent experience. * experience in a Lead Business Analyst role. * built and lead a community of practice. * proven experience in leading complex projects within the transport, public sector, or infrastructure domains. * a strong understanding of business analysis frameworks, methodologies (Agile, Waterfall), and tools (e.g. JIRA, Microsoft Office Suite). * worked across functional areas to understand business challenges/ opportunities and strategies, aligning these with organisational objectives. * proven experience of creating complex/ high value business cases and guiding senior managers towards managing and accepting change. * excellent communication skills, with the ability to influence and engage senior leaders and cross functional teams. What we can offer you This is a great opportunity for a senior level professional with a strong background in Business Analysis, Business Change and the transport sector. You and your team will work closely with internal stakeholders within TfGM and external parties to deliver impactful solutions that enhance the transport experience for Greater Manchester's residents. This is a permanent role and comes with a salary of £66,020 – £73,274 per annum depending on experience. This is comprised of base salary plus market supplement, (£57,770 – 65,024 + plus MFS £8,250, the market supplement is paid monthly and reviewed annually). At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process. Why TfGM? * Meaningful work: Play a key role in shaping the future of transport in Greater Manchester, impacting millions of lives each day. * Professional Development: Opportunities to grow and develop your career through continuous learning and training. * Collaborative culture: Work within a supportive and inclusive environment where your ideas are valued. Our benefits include: * 28 days holiday per annum (plus bank holidays) * Flexible and hybrid working options to promote and support a good work/life balance * Free bus travel within Greater Manchester and free Rail or Metrolink travel to and from work within the Greater Manchester boundary * Local Government Defined Benefit Pension Scheme which includes life cover of 3x your salary and options to increase your pension contributions * Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role * We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required What's next? If you believe you have the skills and experience required, we’d really like to hear from you. To apply please submit your CV and also provide a covering letter providing clear examples of how your experience meets the requirements of the role, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on either of these documents. If any personal details are included these will be visible to the hiring manager. We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success.Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process. TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here. For this opportunity, you must be able to prove you have the right to work in the UK. Please note we are not a licensed sponsor. Please note we may close the advert early if we receive a high volume of applications. NOTE TO AGENCIES – we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV