Supervisor

Supervisor in Watford

Watford Full-Time No home office possible

Every exceptional customer moment starts with our people. Our Supervisors play a key role in creating a welcoming, high‑quality shopping experience that keeps our customers coming back. Collaborative and adaptable, you\’ll champion the day‑to‑day running of the store, helping the management team drive strong commercial results and smooth shop‑floor operations.

Responsibilities

Greet, assist, and lead by example on the shop floor, connecting with customers, sharing your passion for style and delivering great service.
Maintain a commercial approach to the role and operations, handling transactions accurately and assisting with stock control processes.
Use your experience to support our Style Advisors as they grow their own knowledge and experience.
Assist in all tasks to ensure the smooth running of the store.
Engage with excellent communication skills and flourish in a customer‑facing environment.
Focus and take pride in the work you do with our customers.
Able to demonstrate your ability to build relationships with customers, recognise their needs and provide the complete outfit they are looking for.
Ideally experienced in a customer‑facing environment.

Founded in 1979, Phase Eight is an original, design‑led women\’s‑wear brand that has grown from strength to strength since its conception, without compromising its integrity as a trusted retailer and a market leader. We are dedicated to dressing women of all ages, for all occasions, in fashionable and versatile clothing. We want women to feel as amazing as they look in our styles, which is why we focus on flattering day and evening silhouettes created in quality fabrics. We love modern florals and contemporary details and believe you should never underestimate the power of the perfect dress.

Since becoming part of TFG London in 2015, a listed retail conglomerate owning Phase Eight, Hobbs London & Whistles in the UK, we have seen growth and development prospects across the business.

Inclusion & Diversity

At TFG London, we’re proud to be a Disability Confident and Ban the Box employer. We’re committed to creating an inclusive culture that welcomes, develops and celebrates diversity of backgrounds, experiences, ideas and perspectives. We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.