At a Glance
- Tasks: Provide exceptional customer service and styling advice to enhance the shopping experience.
- Company: Join a leading retail brand known for its commitment to quality and customer satisfaction.
- Benefits: Receive full training, ongoing support, and flexible working hours.
- Why this job: Be a style ambassador and make a real impact on customers' shopping journeys.
- Qualifications: Strong communication skills and a passion for fashion are essential.
- Other info: Dynamic store environment with opportunities for personal and professional growth.
The predicted salary is between 24000 - 36000 £ per year.
A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customers as their primary focus, actively listening to their needs and providing considered product and styling options to enhance the overall store performance.
As a Style Advisor, you will connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on the latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customers.
Key accountabilities and KPIs include:
- Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities.
- Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles.
- Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged.
- Assisting in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination.
About You
As a Style Advisor, we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.
Style Advisor - Watford employer: TFG London
Contact Detail:
TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Advisor - Watford
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with their products, values, and latest trends. This way, when you walk into that interview, you can chat confidently about how you can enhance the customer experience as a Style Advisor.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to nail down how you'd greet and assist customers. Show them your personality and passion for style – it’s all about making those connections!
✨Tip Number 3
Dress to impress! As a Style Advisor, your look is part of your brand. Choose an outfit that reflects your personal style while also showcasing the kind of fashion advice you’d give to customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Style Advisor - Watford
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with customers and what makes you a great fit for the Style Advisor role. Don’t be afraid to share your passion for fashion and customer service!
Tailor Your Application: Make sure to tailor your application to highlight your relevant experience and skills. Focus on your customer service achievements and any styling expertise you have. We love seeing how you can contribute to our store's success!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a fantastic Style Advisor.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at TFG London
✨Know Your Styles
Familiarise yourself with the latest fashion trends and styles relevant to the role. Be prepared to discuss your favourite outfits and how you would style them for different occasions. This shows your passion for fashion and helps you connect with the brand's vision.
✨Customer-Centric Mindset
Think about how you can enhance the customer experience. Prepare examples of how you've provided excellent service in the past, and be ready to share how you would approach styling customers based on their needs. This will demonstrate your commitment to putting customers first.
✨Practice Active Listening
During the interview, show that you can listen actively. When asked questions, take a moment to think before responding, and ensure your answers reflect an understanding of the question. This skill is crucial for a Style Advisor, as you'll need to understand customer needs deeply.
✨Engage with Enthusiasm
Bring your personality to the interview! Show enthusiasm for the role and the brand. Smile, maintain eye contact, and express your excitement about the opportunity to work as a Style Advisor. A positive attitude can make a lasting impression on the interviewers.