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For Companies At a Glance
- Tasks: Engage with customers, provide styling advice, and enhance their shopping experience.
- Company: Join a leading retail brand known for exceptional customer service and style.
- Benefits: Enjoy flexible hours, full training, and a vibrant team culture.
- Why this job: Be a brand ambassador and make a real impact on customer satisfaction.
- Qualifications: No prior experience needed; just bring your passion for fashion and great communication skills.
- Other info: Work in a dynamic environment where your creativity can shine.
The predicted salary is between 24000 - 36000 £ per year.
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Join Our Team as a Style Advisor
A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customers as their primary focus, actively listening to their needs and providing considered product and styling options to enhance the overall store performance.
As a Style Advisor, you will connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on the latest styles and be the driving force behind service in-store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, workwear, or wedding wear!), and you will strive to help achieve commercial objectives by finding the best style solution for our customer.
Key Responsibilities and KPIs
- Actively greet, assist, and sell in a professional and consultative manner, aiming to build multiple sales and champion our high-quality premium products at all available opportunities.
- Deliver an inspirational picture of the TFG vision in-store to drive performance by maintaining a high awareness of visual merchandising principles.
- Operate an electronic Point of Sale system, handle transactions accurately with care, and anticipate future opportunities to keep our customers engaged.
- Assist in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination.
About You
We will provide full training and ongoing support to ensure you have all the tools to succeed. We need you to be reliable, motivated, and flexible enough to work on a rota basis, balancing shifting priorities in-store. You should have excellent communication skills, flourish in a customer-facing environment, and share your product knowledge and styling expertise. Customer-centric and prideful in your work, you will focus on adding value and making the most of every commercial opportunity that arises in-store.
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Style Advisor - Watford employer: TFG London
Contact Detail:
TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Advisor - Watford
✨Tip Number 1
Familiarise yourself with the latest fashion trends and styles. As a Style Advisor, being knowledgeable about current trends will help you connect with customers and provide them with tailored advice that meets their needs.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in a retail scenario. This will help you become more comfortable in a customer-facing role, allowing you to actively listen and respond to customer needs effectively.
✨Tip Number 3
Visit the store where you want to apply and observe how the current Style Advisors interact with customers. Take notes on their approach and think about how you can incorporate similar techniques into your own style of customer service.
✨Tip Number 4
Showcase your passion for customer service during any interactions you have with the team. Whether it's through networking or casual conversations, demonstrating your enthusiasm for providing an outstanding shopping experience can set you apart from other candidates.
We think you need these skills to ace Style Advisor - Watford
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Style Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: In your CV and cover letter, emphasise your customer service experience. Provide specific examples of how you've successfully engaged with customers and enhanced their shopping experience in previous roles.
Highlight Fashion Knowledge: Demonstrate your passion for fashion and styling in your application. Mention any relevant experience or knowledge about current trends, outfit building, and visual merchandising that would make you a great fit for the role.
Personalise Your Application: Make your application stand out by personalising it. Address the hiring manager by name if possible, and express your enthusiasm for the brand and the opportunity to contribute to their team as a Style Advisor.
How to prepare for a job interview at TFG London
✨Show Your Passion for Customer Service
As a Style Advisor, your role revolves around providing an exceptional customer experience. Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to customer service excellence.
✨Know the Latest Trends
Familiarise yourself with current fashion trends and styles relevant to the store's offerings. Being able to discuss these trends during your interview will show that you are proactive and genuinely interested in the role.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common customer interactions to showcase your ability to connect with customers.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your interest in the position and the company. Ask about the team culture, training opportunities, or how success is measured for a Style Advisor. This will help you stand out as a candidate who is genuinely engaged.
