Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, provide styling advice, and enhance their shopping experience.
- Company: Join TFG London, a leading fashion retailer known for quality and customer service.
- Benefits: Enjoy flexible hours, full training, and a vibrant work environment.
- Why this job: Be a brand ambassador and make a real impact on customer satisfaction and store performance.
- Qualifications: No prior experience needed; just bring your passion for fashion and great communication skills.
- Other info: This role requires a valid EU work permit.
The predicted salary is between 24000 - 36000 £ per year.
About The Role
A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customer as their primary focus, actively listening to their needs and providing considered product and styling options to enhance the overall store performance.
As a Style Advisor, you will connect with customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective. Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer.
Key accountabilities and KPIs include:
- Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities.
- Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles.
- Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged.
- Assisting in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination.
About You
As a Style Advisor, we will provide you with full training and ongoing support from the start to ensure you have all the tools to succeed. We need you to be reliable and motivated, flexible enough to work on a rota basis, and able to balance shifting priorities in store. Excellent communication skills and a customer-centric attitude are essential, along with sharing your product knowledge and styling expertise. You will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.
Style Advisor - Phase Eight Ashford Outlet employer: TFG London
Contact Detail:
TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Advisor - Phase Eight Ashford Outlet
✨Tip Number 1
Familiarise yourself with the latest fashion trends and styles that align with Phase Eight's brand. This knowledge will not only help you connect with customers but also demonstrate your passion for the role during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. This will help you refine your ability to listen actively and provide tailored styling advice, which is crucial for a Style Advisor.
✨Tip Number 3
Visit the Ashford Outlet and observe how current Style Advisors interact with customers. Take notes on their approach and the types of questions they ask, as this can give you valuable insights into what the store values in its staff.
✨Tip Number 4
Network with individuals who work in retail or have experience as Style Advisors. They can provide insider tips and may even refer you for the position, increasing your chances of landing the job.
We think you need these skills to ace Style Advisor - Phase Eight Ashford Outlet
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Style Advisor does. Highlight key responsibilities and required skills in your application to show that you are a perfect fit for the role.
Tailor Your CV: Customise your CV to reflect your experience in customer service and retail. Use specific examples that demonstrate your ability to connect with customers and provide excellent service, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention how your personal style aligns with the brand and how you can contribute to enhancing the customer experience at Phase Eight.
Showcase Your Communication Skills: In both your CV and cover letter, emphasise your communication skills. Provide examples of how you've successfully interacted with customers in previous roles, as this is essential for a Style Advisor.
How to prepare for a job interview at TFG London
✨Show Your Passion for Customer Service
As a Style Advisor, your role revolves around providing an exceptional customer experience. Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to customer service excellence.
✨Know the Brand Inside Out
Familiarise yourself with Phase Eight's latest styles, products, and brand values. During the interview, reference specific items or collections that resonate with you. This shows your genuine interest in the brand and your ability to connect with customers.
✨Demonstrate Your Styling Expertise
Be ready to discuss outfit building and styling tips. You might even be asked to suggest outfits for different occasions. Show your creativity and knowledge in this area to highlight your suitability for the role.
✨Exhibit Strong Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, listen actively and engage with the interviewer, showcasing your ability to connect with others.
