Style Advisor - Liverpool One

Style Advisor - Liverpool One

Liverpool Full-Time 24000 - 36000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Engage customers, provide styling advice, and enhance their shopping experience.
  • Company: Join TFG London, a leader in premium retail experiences.
  • Benefits: Enjoy flexible hours, full training, and a vibrant work environment.
  • Other info: Full training provided; must be flexible with working hours.
  • Why this job: Be a brand ambassador and make a real impact on customer satisfaction.
  • Qualifications: Excellent communication skills and a passion for fashion are essential.

The predicted salary is between 24000 - 36000 £ per year.

About The Role

Every exceptional customer moment starts with our people

Our Style Advisors are at the heart of a great shopping experience. You’ll bring personality, pride and a passion for fashion, acting as a brand ambassador on the shop floor. You’ll stay up to date with the latest styles, help customers build outfits for every occasion and play a key role in enhancing the overall store performance.

What you\'ll do:

  • Greet customers with confidence, offering tailored advice and creating memorable shopping experiences.
  • Develop deep product knowledge, answering customer questions with ease.
  • Handle transactions accurately with careful attention to detail and assist with stock control processes.
  • Assist in all tasks required to ensure the smooth day-to-day running of the store.
  • Who you\'ll be:

  • Reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store.
  • Engaging with excellent communication skills and flourish in a customer-facing environment
  • Focused on adding value and providing the best possible experience to our customers, taking pride in all that you do.
  • What\'s in it for you?

    It’s not all about what you can do for us. We\'ll give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

  • Free clothing allowance
  • Generous colleague discount up to 70%
  • Financial and Wellbeing assistance
  • Enhanced Maternity package
  • Virtual GP service - unlimited access 24/7
  • Plus much more!
  • If you want to join us and create moments that matter, we’d love to hear from you.

    About You

    Not Specified

    Style Advisor - Liverpool One employer: TFG London

    Whistles is an exceptional employer, offering a vibrant work culture in the heart of London that fosters creativity and collaboration. As an Assistant Designer, you will have the opportunity to grow your skills within a supportive team, while benefiting from a commitment to employee development and a passion for innovative fashion design. Join us to be part of a dynamic environment where your contributions are valued and your career can flourish.

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    Contact Details:

    TFG London Recruitment Team

    StudySmarter Expert Advice🤫

    We think this is how you could land Style Advisor - Liverpool One

    Get Your Retail Game On

    Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

    Join Retail Networks and Forums

    Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like TFG London, so don’t miss out on building those relationships!

    Be Ready for Busy Season Opportunities

    Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

    Show Off Your Customer Service Skills

    Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like TFG London!

    We think you need these skills to ace Style Advisor - Liverpool One

    Customer Service Excellence
    Strong Communication Skills
    Product Knowledge
    Styling Expertise
    Sales Techniques
    Visual Merchandising Principles
    Point of Sale System Operation

    Some tips for your application 🫡

    Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

    Tailor Your CV for Retail:When applying for a full-time role like this one at TFG London, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

    Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at TFG London and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

    Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show TFG London that you’re ready to jump in and contribute right away!

    How to prepare for a job interview at TFG London

    Show Off Your Customer Service Skills

    Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

    Familiarity with Point of Sale Systems

    Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

    Understand Product Knowledge

    Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

    Be Ready for Role-Playing Scenarios

    Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!