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- Tasks: As a Style Advisor, you'll create amazing shopping experiences and help customers find their perfect outfits.
- Company: Join a renowned brand known for exceptional customer service and stylish products.
- Benefits: Enjoy full training, ongoing support, and flexible working hours in a vibrant retail environment.
- Why this job: Be a brand ambassador, connect with customers, and make a real impact on their shopping journey.
- Qualifications: We're looking for motivated individuals with great communication skills and a passion for fashion.
- Other info: You'll work in the trendy Covent Garden area, surrounded by style and creativity.
The predicted salary is between 24000 - 36000 £ per year.
A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customers as their primary focus, actively listening to their needs and providing considered product and styling options to enhance the overall store performance.
As a Style Advisor, you will connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on the latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective.
Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customer.
Key accountabilities and KPIs include:
- Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities.
- Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles.
- Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged.
- Assisting in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination.
About You
As a Style Advisor, we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.
Style Advisor - Covent Garden employer: TFG London
Contact Detail:
TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Advisor - Covent Garden
✨Tip Number 1
Familiarise yourself with the latest fashion trends and styles. As a Style Advisor, being knowledgeable about current trends will help you connect with customers and provide them with tailored advice that meets their needs.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail setting. Role-playing different scenarios can help you become more comfortable with greeting customers, listening to their needs, and offering styling suggestions.
✨Tip Number 3
Research the brand's values and mission statement. Understanding what the company stands for will allow you to embody its ethos during your interactions with customers, making you a more effective brand ambassador.
✨Tip Number 4
Visit the store before your interview to observe the environment and customer interactions. Take note of how the current Style Advisors engage with customers and the types of products they promote, as this insight can inform your approach during the application process.
We think you need these skills to ace Style Advisor - Covent Garden
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what a Style Advisor does. Highlight key responsibilities and required skills, such as customer service excellence and product knowledge, in your application.
Tailor Your CV: Customise your CV to reflect your experience in customer service and retail. Use specific examples that demonstrate your ability to connect with customers and provide styling advice.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention how your personality aligns with the brand's values and your eagerness to contribute to the store's success.
Showcase Your Communication Skills: In your application, emphasise your communication skills. Provide examples of how you've successfully engaged with customers in previous roles, as this is crucial for a Style Advisor position.
How to prepare for a job interview at TFG London
✨Show Your Passion for Customer Service
As a Style Advisor, your role revolves around providing an exceptional customer experience. Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to service excellence.
✨Know the Latest Trends
Stay updated on current fashion trends and styles. During the interview, discuss your knowledge of recent collections or popular styles that align with the brand's vision. This shows that you are proactive and genuinely interested in the role.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might be asked to role-play a customer interaction, so be ready to showcase your ability to listen actively and respond thoughtfully.
✨Emphasise Teamwork and Flexibility
The job requires working closely with others and adapting to changing priorities. Share experiences where you've successfully collaborated with a team or adapted to new challenges. This will highlight your reliability and motivation to contribute positively to the store environment.
