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For Companies At a Glance
- Tasks: Engage customers, provide styling advice, and enhance their shopping experience.
- Company: Join a leading retail brand known for exceptional customer service and quality products.
- Benefits: Enjoy full training, ongoing support, and flexible working hours.
- Why this job: Be a brand ambassador and make a real impact on customer satisfaction and store performance.
- Qualifications: No prior experience needed; just bring your passion for fashion and great communication skills.
- Other info: Work in a vibrant environment at Canary Wharf with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
A first-class shopping experience starts with our in-store Style Advisors. Natural promoters of customer service excellence, they go out of their way to provide an outstanding in-store experience to ensure that our customers return time and time again. Hardworking and dedicated, our Style Advisors treat our customers as their primary focus, actively listening to their needs and providing considered product and styling options to enhance the overall store performance.
As a Style Advisor, you will connect with our customers with personality and pride, acting as a brand ambassador to promote and deliver the outstanding customer experience for which we are renowned. Reporting to the Store Manager, you will stay up to speed on the latest styles and be the driving force behind service in store, making the customer experience sparkle with your passionate, customer-facing perspective.
Efficiently identifying and advising our customers on outfit building will be second nature in your role (whether that be daywear, work wear or wedding wear!) and you will strive to help achieve commercial objectives by finding the best style solution for our customers.
Key accountabilities and KPIs include:
- Actively greeting, assisting, and selling in a professional and consultative manner with the aim of building multiple sales, championing our high-quality premium products at all available opportunities.
- Delivering an inspirational picture of the TFG vision in store to drive store performance by maintaining a high awareness of visual merchandising principles.
- Operating an electronic Point of Sale system, handling transactions accurately with dutiful care and attention whilst anticipating future opportunities to keep our customers engaged.
- Assisting in all tasks required to ensure the smooth day-to-day running of the store, working effectively to promote our brand and products and position us as a dependable shopping destination.
About You
As a Style Advisor, we will provide you with full training and ongoing support from the get-go to ensure you have all the tools to succeed in your role. We will need you to be reliable and motivated to fulfil the role, flexible enough to work on a rota basis and balance shifting priorities in store. You will be engaging with excellent communication skills and flourish in a customer-facing environment whilst sharing your product knowledge and styling expertise. Customer-centric, you will take pride in everything you do, focused on adding value and making the most of every commercial opportunity that arises in store.
Style Advisor - Canary Wharf employer: TFG London
Contact Detail:
TFG London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Style Advisor - Canary Wharf
✨Tip Number 1
Familiarise yourself with the latest fashion trends and styles. As a Style Advisor, you'll need to be knowledgeable about current looks and how to create outfits that resonate with customers. Follow fashion blogs, social media influencers, and industry news to stay ahead.
✨Tip Number 2
Practice your customer service skills in various scenarios. Role-playing different customer interactions can help you become more comfortable and confident in providing tailored advice and solutions, which is crucial for this role.
✨Tip Number 3
Showcase your passion for fashion and customer service during any informal meet-ups or networking events. Engaging with others in the industry can help you build connections and demonstrate your enthusiasm for the role.
✨Tip Number 4
Prepare to discuss your previous retail experiences and how they relate to the Style Advisor position. Think of specific examples where you've successfully assisted customers or contributed to sales, as these will highlight your suitability for the role.
We think you need these skills to ace Style Advisor - Canary Wharf
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and retail. Emphasise any previous roles where you acted as a brand ambassador or provided exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion and customer service. Mention specific examples of how you've successfully engaged with customers and enhanced their shopping experience.
Showcase Your Style Knowledge: In your application, demonstrate your understanding of current fashion trends and styling. You could mention how you would approach outfit building for different occasions, as this is key to the Style Advisor role.
Highlight Communication Skills: Since excellent communication is crucial for this position, provide examples of how you've effectively communicated with customers in the past. This could include resolving issues or providing tailored advice.
How to prepare for a job interview at TFG London
✨Show Your Passion for Customer Service
As a Style Advisor, your primary focus will be on providing an outstanding customer experience. Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to customer service excellence.
✨Know Your Fashion Trends
Stay updated on the latest styles and trends in fashion. During the interview, you might be asked about current trends or how you would style certain outfits. Showing that you have a keen eye for fashion will set you apart as a knowledgeable candidate.
✨Demonstrate Your Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You may also want to prepare for role-play scenarios where you’ll need to engage with a 'customer' during the interview.
✨Emphasise Teamwork and Flexibility
The role requires working effectively within a team and being flexible with your schedule. Be ready to discuss how you've collaborated with others in previous roles and how you can adapt to changing priorities in a retail environment.
